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Recent guest reviews

I stay a lot at Holiday Express hotels. And I am disown the cleanliness of our room. Our feet were dirty if we walked around with our shoes off. There was long black hairs on our bathroom towels.

The front desk staff member who checked us in was fantastic!!!! He was friendly, efficient and professional. The location of this property is great — near State Street and all the businesses there. We had a leisurely walk to the beach nearby. Highly recommend this hotel.

Room 101 Downstairs first one which is very bad condition about noisy, so I couldn't sleep. When upstairs (2nd or 3rd floor) flush toilet I hear big noisy like thunder storm, so that I couldn't sleep during night.

Very nice, however I was told my orbitz reservation was wrong (I’m not sure what that means) but the only room left was a one king sized bed and there were not cots and even if there was this room was so small that the king sized bed took up the entire space. I felt like I was in a Manhattan hotel with like 100 square feet.

Great location and very kind staff, especially Amber.

Great location near State St. for shopping and restaurants.

Nice clean boutique type hotel. Near all downtown and beach.

Location! Walking distance to restaurants, shops and entertainment

It was convenient, clean and priced friendly. The bed was excellent, but our room was ground level and loud once the bar across the street let out. All and all I would still book here again. Also, had a pretty vast breakfast spread in the morning.

Incredibly loud all night. We barely slept. The street noise wasn’t an issue. The voices of other guests carried and the ceilings creaked with every footstep above.

An absolute value. The location, cleanliness, and service was impressive. I was surprised at the wide variety of breakfast foods. Each staff member we encountered were friendly and helpful. I will definitely use this hotel again.

Great location. Convenient walking to state street and short drive to wharf. easy highway access to UCSB.

Close to State Street and all the restaurants and stores walking distance to the pier not that far good walk.

Updated property and excellent guest rooms. Annie the night manager was awesome and helpful!

It felt very Santa Barbara-y, nicely situated within downtown. Easily accessible, staff at the front desk were very helpful when checking in. Breakfast had a diverse offering as well.

Disappointed When I pay 300 for a night I expect 1. To be not charged for parking 2. To be able to move the curtains in front of the windows I am very disappointed that I couldn’t sleep after 6 because of the light coming in because the curtains were immovable.

W Haley St Santa Barbara CA

Hotel highlights

  • Walking distance to Stearns Wharf
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Business center

Located in Historic Downtown Santa Barbara within a short walk of Stearns Wharf, Holiday Inn Express Santa Barbara, an IHG Hotel is within a mile (2 km) of other popular sights such as Santa Barbara County Courthouse. This 61-room hotel welcomes guests with in-room amenities like refrigerators, coffee makers, and LCD TVs.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

All of Holiday Inn Express Santa Barbara, an IHG Hotel's 61 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Holiday Inn Express Santa Barbara, an IHG Hotel enjoy free WiFi in public areas, a business center, and free use of bicycles. Valet parking is available for USD 19 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, free newspapers, and a terrace.

Room options

Room, 2 Queen Beds, Accessible (Wheelchair)

2 Queen Beds | Sleeps 4

Standard Room, 2 Twin Beds

2 Twin Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Santa Barbara, an IHG Hotel

Everyone (12) Couples (21) Business (3) Family (18) Friends (6)
4
Family

I stay a lot at Holiday Express hotels. And I am disown the cleanliness of our room. Our feet were dirty if we walked around with our shoes off. There was long black hairs on our bathroom towels.

By on Sep 4, 2021

Review comment responded on Sep 19, 2021

Thank you for your candid review of your stay at our hotel. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our facilities.

5
Family Partner Couples

The front desk staff member who checked us in was fantastic!!!! He was friendly, efficient and professional. The location of this property is great — near State Street and all the businesses there. We had a leisurely walk to the beach nearby. Highly recommend this hotel.

By on Aug 24, 2021

Review comment responded on Aug 28, 2021

Thanks for staying with us. We appreciate your feedback!

1
Family

Room 101 Downstairs first one which is very bad condition about noisy, so I couldn't sleep. When upstairs (2nd or 3rd floor) flush toilet I hear big noisy like thunder storm, so that I couldn't sleep during night.

By on Jul 17, 2021

Review comment responded on Jul 25, 2021

We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at bcollins@santabarbarahiex.com.

3
Family

Very nice, however I was told my orbitz reservation was wrong (I’m not sure what that means) but the only room left was a one king sized bed and there were not cots and even if there was this room was so small that the king sized bed took up the entire space. I felt like I was in a Manhattan hotel with like 100 square feet.

By on Apr 9, 2021

Review comment responded on Apr 10, 2021

Thank you for sharing your feedback with us. I apologize about the room situation.

5
Everyone

Great location and very kind staff, especially Amber.

By on Jan 2, 2021

Review comment responded on Jan 3, 2021

Thank you so much for sharing your feedback with us. We will let Amber know how much she is appreciated.

5
Family

Great location near State St. for shopping and restaurants.

By , from Los Angeles on Nov 30, 2020

Review comment responded on Nov 30, 2020

Thank you for your review and five-star rating. We are thrilled you liked our central locale, and our team hopes to welcome you back for a future stay.

4
Family

Nice clean boutique type hotel. Near all downtown and beach.

By on Sep 6, 2020

Review comment responded on Sep 8, 2020

Thank you for your review and for choosing the Holiday Inn Express Santa Barbara. Our team is glad you liked our central location and clean facilities. We hope to welcome you back for a future stay.

5
Everyone

By on Jun 3, 2020

Review comment responded on Jun 4, 2020

Thank you for your five-star rating. Our team hopes to welcome you back for a future stay.

5
Family

Location! Walking distance to restaurants, shops and entertainment

By , from Pasadena on Feb 26, 2020

Review comment responded on Feb 26, 2020

Thank you for your review and five-star rating. Our team is thrilled you liked our central downtown location, and we hope to welcome you back for a future stay.

4
Partner Couples

It was convenient, clean and priced friendly. The bed was excellent, but our room was ground level and loud once the bar across the street let out. All and all I would still book here again. Also, had a pretty vast breakfast spread in the morning.

By on Feb 22, 2020

Review comment responded on Feb 26, 2020

Thank you for your review and for choosing the Holiday Inn Express Santa Barbara. We are glad you liked our clean, convenient hotel and that you enjoyed the complimentary breakfast. Our team hopes to welcome you back for a future stay.

Holiday Inn Express Santa Barbara, an IHG Hotel

17 W Haley St, Santa Barbara, CA 93101
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