Skip to main content
Beginning of main content

Recent guest reviews

Great hotel / location with clean rooms. The only problem is that there was no Bfast . I thought all Best a western plus’s have Bfast available.

Its an old building but well maintained.

Front desk service was great!!! Very friendly and helpful staff.

Beautifully landscaped, nice pools. The rooms are clean but very dated and walls are thin so that you can hear noise from adjacent rooms. We had a problem in the middle of the night and water from the bathroom above us poured into our bathroom through the ceiling light. The staff quickly helped us move to another room, and were kind, though I would have appreciated some monetary compensation. I also received a charge From the hotel on my credit card that was incorrect. Luckily I noticed this and had to go down to the lobby and work it out with the front desk. All in all it would not be my first choice of places to return to in Santa Barbara.

There were nice jpscale touches. Tbe pool and hot tub were. Nice. The restaraunt was vgreat.

Even though we weren’t on the property much the grounds were well kept. The pool looked inviting. Check in was fast and easy since we prepaid.

Wonderful oasis in upper state street area of Santa Barbara! Staff went out of their way to make special preparations for my stay

Very clean, comfortable beds, nice pools, great location. A few issues with windows and the shower head, but would def stay again.

The entire staff was extremely friendly and accommodating. The room was clean and quiet and the grounds were beautiful and well maintained. I would definitely stay there again.

Overall it's a good value in Santa Barbara which can be hard to find. It has parking and I thought the location was convenient, halfway between downtown Santa Barbara and Goleta. The beaches are about 10-15 minutes away. The rooms are nice, clean and spacious. A good value choice in Santa Barbara.

I gotta say. Peter at the front desk , was the most informative, profesional and just an awesome guy, totally made our stay that much more pleasant , and definitely will stay there again based on his service alone.

More of a motel than a hotel. Bathroom sink outside the bathroom kind of motel. Parking spots are super tiny (and that’s coming from someone from NY). It isn’t as central as I thought it looked on the map but not that bad. Was not worth saving $20 versus booking something more central and better quality

Great service from the staff. Convenient location. The only down side is traffic noise from State Street. We can't hear the traffic noise in the bedroom, but it was quite loud in the bathroom.

They allowed 3 large moving trucks to park behind all of cars blocking us in multiple times over our 4 day stay.

Staff exceptionally kind and courteous. Great place for the price and very convenient to restaurants. Not far from the beach.

This is my second stay at this hotel. Both times have been wonderful, this time I requested a room on the first floor by the pool, for my husband and I's anniversary, however they didn't have one at the time, when I went to go check in they had found one and held it just for me. I was so touched that they had remembered I called twice to see if there's any cancellations for one of those rooms. The grounds are kept up so nicely, the restaurant had fast wonderful food. My room was really nice the only thing that I would say they could have improved on was they needed to clean the carpet it had stains and didn't reassure me that it was clean carpet. Overall I would suggest for anybody to stay here.

State St Santa Barbara CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Free airport shuttle

Located in North State, Best Western Plus Pepper Tree Inn is adjacent to Upper State Street and within a 10-minute stroll of La Cumbre Plaza. This 68-room, 3-star hotel welcomes guests with 2 outdoor pools, a bar/lounge, and free in-room WiFi.


Dining

Start each morning with full breakfast, available for a fee from 6:00 AM to 1:00 PM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All 68 rooms provide balconies, microwaves, and refrigerators. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers, designer toiletries, and bathrobes. Other standard amenities include coffee makers, free weekday newspapers, and free local calls. Housekeeping is available on request.


Property features

Guests staying at Best Western Plus Pepper Tree Inn enjoy access to 2 outdoor pools, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Refrigerator, Poolside

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

1 King Bed | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Best Western Plus Pepper Tree Inn

Everyone (20) Couples (5) Family (4)
4
Family

Great hotel / location with clean rooms. The only problem is that there was no Bfast . I thought all Best a western plus’s have Bfast available.

By on Jul 22, 2021

Review comment responded on Jul 22, 2021

Thank you for the review! We do offer a continental in the lobby between 7am and 11am should you stay with us again.

5
Partner Couples

Its an old building but well maintained.

By on Apr 22, 2021

Review comment responded on Apr 22, 2021

Thank you for the perfect score we appreciate it!!

5
Partner Couples Family

Front desk service was great!!! Very friendly and helpful staff.

By on Feb 27, 2021

Review comment responded on Mar 2, 2021

Thank you for the perfect score!! our front desk staff will be thrilled!!

5
Everyone

By on Feb 12, 2021

Review comment responded on Feb 23, 2021

Thank you for the perfect score

4
Friends

Beautifully landscaped, nice pools. The rooms are clean but very dated and walls are thin so that you can hear noise from adjacent rooms. We had a problem in the middle of the night and water from the bathroom above us poured into our bathroom through the ceiling light. The staff quickly helped us move to another room, and were kind, though I would have appreciated some monetary compensation. I also received a charge From the hotel on my credit card that was incorrect. Luckily I noticed this and had to go down to the lobby and work it out with the front desk. All in all it would not be my first choice of places to return to in Santa Barbara.

By , from Pittsburgh on Mar 15, 2020

Review comment responded on Apr 13, 2020

Hi Annie, Thank you for taking the time to leave a review. We truly take your feedback to heart and are sorry for the issues you encountered through out your stay. Please note that we are in the process on renovating rooms. We hope you may have the opportunity in the future to stay in a newly renovated room.

5
Everyone

By on Oct 28, 2019

5
Business Business

There were nice jpscale touches. Tbe pool and hot tub were. Nice. The restaraunt was vgreat.

By on Sep 26, 2019

5
Family

Even though we weren’t on the property much the grounds were well kept. The pool looked inviting. Check in was fast and easy since we prepaid.

By on Sep 22, 2019

5
Everyone

By on Aug 11, 2019

5
Everyone

Wonderful oasis in upper state street area of Santa Barbara! Staff went out of their way to make special preparations for my stay

By on Aug 7, 2019

Best Western Plus Pepper Tree Inn

3850 State St, Santa Barbara, CA 93105
url importing http://sso-opn.orbitz.com/Santa-Barbara-Hotels-Best-Western-Plus-Pepper-Tree-Inn.h13530-p2.Hotel-Reviews
There was an error importing /Santa-Barbara-Hotels-Best-Western-Plus-Pepper-Tree-Inn.h13530-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Santa-Barbara-Hotels-Best-Western-Plus-Pepper-Tree-Inn.h13530-p2.Hotel-Reviews

Frequently asked questions