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Recent guest reviews

Love Double trees

It’s in terrible condition the hotel. It can not be rated a 3 or 4 stars hotel. The management is also very rude.

Old and rundown

N/A

People are not friendly

I don't like to pay for overnight parking when I'm a customer/guest at a hotel. Parking needs to be included.

...

We were not here for long. However, the staff was very helpful and courteous. The room was clean and comfortable and there was ample parking. Since we got there very late, the desk clerk cut my parking fee in half.

Staff was friendly, rooms were clean. Really enjoyed the pool and hot tub.

the room was large and well appointed. the restuarant downstairs offered some unique dishes that were very tasty and fulfilled an appetite quite well. parking was also great as it also offered quick and convenient access to the hotel.

Hotel was fine, service great,did not like having to pay extra for parking, room was nice. Overal it was a nice stay.

Staff was great and the hotel is in a convenient area. Parking was a little tough. The garage is not that big and the parking spaces are cramped.

The receptionist have an excellent customer service...

Todo estuvo bien en la habitación lo único mal es el parquiadero

The beds were comfortable. We requested more towels and shampoo and they were delivered quick!

Quiet and friendly service. Great location and staff.

It was okay. Decor of the lobby a little over the top for my tastes. The self-parking lot was a long walk AND one had to pay!

Shower heads could use an upgrade. Everything else was nice.

E MacArthur Blvd Santa Ana CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located within 2 miles (3 km) of Segerstrom Center for the Arts, DoubleTree by Hilton Santa Ana - Orange County Airport places you within a few miles (5 km) of South Coast Plaza. This 253-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a free airport shuttle.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

All 253 rooms provide refrigerators, coffee makers, and laptop-compatible safes. Guests can expect 55-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also available.


Property features

At DoubleTree by Hilton Santa Ana - Orange County Airport, guests enjoy an outdoor pool, a gym, and a spa tub. If you drive, self parking is USD 21.00 per night, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

One King Bed, Non-Smoking, Accessible

1 King Bed | Sleeps 2

Suite, One King Bed, Non-Smoking

1 King Bed | Sleeps 4

One King Bed, Non-Smoking

1 King Bed | Sleeps 4

Room, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for DoubleTree by Hilton Santa Ana - Orange County Airport

Everyone (17) Couples (11) Family (15)
5
Partner Couples

Love Double trees

By on Sep 13, 2021

1
Family with small children

It’s in terrible condition the hotel. It can not be rated a 3 or 4 stars hotel. The management is also very rude.

By on Sep 1, 2021

2
Family with small children

Old and rundown

By on Aug 24, 2021

1
Everyone

N/A

By on Jul 1, 2021

Review comment responded on Jul 7, 2021

I do apologize that you were not happy with your stay. If you would like to contact us and discuss your please feel free to do so.

1
Partner Couples

People are not friendly

By on Jun 9, 2021

Review comment responded on Jul 7, 2021

I apologize your experience wasn't pleasant. Thank you for the feedback. We will address all your concerns. Hope that you will give us another chance to make this right.

5
Family with small children

I don't like to pay for overnight parking when I'm a customer/guest at a hotel. Parking needs to be included.

By on Jun 7, 2021

Review comment responded on Jul 7, 2021

Thank you for the great feedback. Hope to see you again soon!

5
Partner Couples

...

By on Jun 2, 2021

Review comment responded on Jul 7, 2021

Thank you for the great feedback. Hope to see you again soon!

5
Partner Couples Family

We were not here for long. However, the staff was very helpful and courteous. The room was clean and comfortable and there was ample parking. Since we got there very late, the desk clerk cut my parking fee in half.

By , from Coralville, IA on Oct 3, 2020

Review comment responded on Oct 3, 2020

Dear Mike, It was a pleasure serving you and your family. I really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt the essence of our hotel during your short stay. We hope you'll come and see us again soon!

5
Family with small children

Staff was friendly, rooms were clean. Really enjoyed the pool and hot tub.

By , from Santa Barbara on Aug 24, 2020

Review comment responded on Aug 27, 2020

Thanks for staying with us. We appreciate your feedback! Look forward to having you stay with us again.

5
Everyone

By on Feb 1, 2020

DoubleTree by Hilton Santa Ana - Orange County Airport

201 E MacArthur Blvd, Santa Ana, CA 92707
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