Skip to main content
Beginning of main content

Recent guest reviews

The property was central to shopping and tourist attractions. The front desk was friendly.

the room was clean and comfortable. the only thing i don't like is the breakfast. Not only is it limited to one serving but it's just scrambled and 1 piece of sausage.

Nice stay and really clean !!

Awesome hotel very clean and comfortable!

I've never had a worse experience with a hotel. Our company booked this stay for one of our people. When she arrived there was some confusion getting checked in. She called me to get some assistance since I am in charge of hotel bookings. I asked her to put me on speaker to get the details of the issue. The man working the front desk refused to speak to me. I was surprised but assumed it was some sort of security policy, so I asked for the hotels' phone number. He said he would not give it to me and would not speak to me. At this point, I'm getting frustrated. I found the number myself and called directly from my office line. When he answered the phone, I pleasantly identified myself (still trying to give him the benefit of the doubt) and he promptly said he could not talk to me and hung up on me. I called back again. He immediately hung up. I called back from my personal cell. He immediately hung up. I called into our customer service department (they have a different area code) and had them three-way me in. This time he answered long enough to tell me that he would not speak to me because it's not my card. I explained it WAS my card. He said the card didn't have my name on it. I said it DID have my name on it. He said that it didn't matter because I was not there in person, that he was canceling our reservation, we could deal with Orbits (mind you, this is at around 1 am), and hung up on me again. She was unable to check in. There is a special place for people like this.

The hotel was clean and the service was okay but the sheets smelled and toiletries were not replaced the second day.

Our stay was even better than expected! I appreciate the free parking, even for our guests. The pool and spa were also well maintained - there were some bugs in spa but that's what happens when it's not covered overnight. The water pressure in the shower is a bit harsh but overall the staff were very hospitable and the room was nice.

Like, the pool & breakfast. Dis-like very busy place.

Nice breakfast still available. Clean updated rooms.

It’s a very clean and comfy room, I really enjoyed my stay

I liked the late checkout and check in. Close to a lot of places to eat. Dislike the cutting of the trees early in the morning.

The hotel was close to the Jon Wayne Airport, had a shuttle service and was enjoyable to stay..

Bed was very comfortable. Room was nice and clean. Breakfast was decent.

Hotel Terrace Dr. Santa Ana CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Plus Orange County Airport North places you within a few miles (5 km) of Santa Ana Zoo and Segerstrom Center for the Arts. This 148-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 148 rooms feature microwaves, refrigerators, and coffee makers. 40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

At Best Western Plus Orange County Airport North, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

2 Queen Beds | Sleeps 4

Business Room, 1 King Bed, Non Smoking, Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Orange County Airport North

Everyone (22) Couples (6) Family (9)
5
Family with small children

The property was central to shopping and tourist attractions. The front desk was friendly.

By , from Burnaby on Oct 12, 2021

Review comment responded on Oct 16, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

the room was clean and comfortable. the only thing i don't like is the breakfast. Not only is it limited to one serving but it's just scrambled and 1 piece of sausage.

By on Oct 8, 2021

Review comment responded on Oct 10, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family

Nice stay and really clean !!

By on Aug 6, 2021

Review comment responded on Aug 10, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Jul 27, 2021

5
Family with small children

Awesome hotel very clean and comfortable!

By on Jul 15, 2021

Review comment responded on Jul 21, 2021

Thanks for staying with us. We appreciate your feedback!

1
Business Business

I've never had a worse experience with a hotel. Our company booked this stay for one of our people. When she arrived there was some confusion getting checked in. She called me to get some assistance since I am in charge of hotel bookings. I asked her to put me on speaker to get the details of the issue. The man working the front desk refused to speak to me. I was surprised but assumed it was some sort of security policy, so I asked for the hotels' phone number. He said he would not give it to me and would not speak to me. At this point, I'm getting frustrated. I found the number myself and called directly from my office line. When he answered the phone, I pleasantly identified myself (still trying to give him the benefit of the doubt) and he promptly said he could not talk to me and hung up on me. I called back again. He immediately hung up. I called back from my personal cell. He immediately hung up. I called into our customer service department (they have a different area code) and had them three-way me in. This time he answered long enough to tell me that he would not speak to me because it's not my card. I explained it WAS my card. He said the card didn't have my name on it. I said it DID have my name on it. He said that it didn't matter because I was not there in person, that he was canceling our reservation, we could deal with Orbits (mind you, this is at around 1 am), and hung up on me again. She was unable to check in. There is a special place for people like this.

By on Jul 9, 2021

Review comment responded on Jul 9, 2021

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3
Business Business

The hotel was clean and the service was okay but the sheets smelled and toiletries were not replaced the second day.

By on Jul 3, 2021

Review comment responded on Jul 5, 2021

Thanks for staying with us. We appreciate your feedback!

5
Friends

Our stay was even better than expected! I appreciate the free parking, even for our guests. The pool and spa were also well maintained - there were some bugs in spa but that's what happens when it's not covered overnight. The water pressure in the shower is a bit harsh but overall the staff were very hospitable and the room was nice.

By on Jul 2, 2021

Review comment responded on Jul 5, 2021

Thanks for staying with us. We appreciate your feedback!

4
Family with small children

Like, the pool & breakfast. Dis-like very busy place.

By on Jun 23, 2021

Review comment responded on Jun 23, 2021

Thank you for staying with us!

5
Partner Couples

Nice breakfast still available. Clean updated rooms.

By on May 27, 2021

Review comment responded on May 28, 2021

Thanks for staying with us. We appreciate your feedback!

Best Western Plus Orange County Airport North

2700 Hotel Terrace Dr., Santa Ana, CA 92705
url importing http://sso-opn.orbitz.com/Santa-Ana-Hotels-Best-Western-Plus-Orange-County-Airport-North.h3589-p2.Hotel-Reviews
There was an error importing /Santa-Ana-Hotels-Best-Western-Plus-Orange-County-Airport-North.h3589-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Santa-Ana-Hotels-Best-Western-Plus-Orange-County-Airport-North.h3589-p2.Hotel-Reviews

Frequently asked questions