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Recent guest reviews

Well I was scratching couldn’t figure out why my my animal was scratching my man started inching looked around bed red and white bugs and I no ma’am bedbugs

This property was disgusting. Do not stay here. The floors, the shower, everything was dirty. The smoke detectors were romved, the cabinent where the refridgerator was was broken and falling apart. No microwave. And the staff was annoyed at best to be handling us. Only two small overly used towels. NOT what it shows here.

There was prostitution and a number of homeless n drug adicts walking around at night

Well the first red flag was when we walked into the room there was no blankets on the bed only filthy sheets I do have pictures as well and after that we realize there's no microwave to add it shows a microwave and refrigerator nice comfortable beds with blankets and they said that room has all the amenities toiletries and everything we didn't have any of those things thing there was a roll of toilet paper and two towels however the reservation was for three people and besides there be no blankets filthy sheets the pillow case was just disgusting and dirty the refrigerator was plugged in and it did make a noise but it didn't work so groceries perished and then the sink which is not inside the restroom but right on the outside was getting clogged the whole time then the toilet ran and sounded just as loud as the shower and when I finally did take a hot shower and got out of the shower and walked on the floor my feet turn black instantly the floor was filthy I was disgusted I tried to call the front desk and nobody answered whatsoever. So I called back Orbitz and they responded right away and they were trying to call the hotel the hotel didn't answer for them either and following day when I Orbitz after trying to contact the hotel staff the whole time when I did speak with a maid I her if we could have towels she said she had to ask her boss and then gave me Filthy sheets with our trip unresolved I will never stay at Primera Hotel again

E Calle Primera San Ysidro CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour front desk

Located within a 5-minute walk of Las Americas Premium Outlets, Hotel Primera is within 2 miles (3 km) of Tijuana Wax Museum. Each of the 97 rooms at this motel includes a refrigerator, a microwave, and a coffee maker.


Dining

Satisfy your hunger from the comfort of your room with room service.


Rooms

Hotel Primera's 97 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free local calls and desks.


Property features

Guests staying at Hotel Primera enjoy free WiFi in public areas, express check-out, and an ATM. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This smoke-free motel also has a water dispenser.

Room options

Deluxe Single Room

1 King Bed | Sleeps 3

Deluxe Single Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Deluxe Double Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Deluxe Double Room

2 Double Beds | Sleeps 4

Guest reviews for Hotel Primera

Everyone (1) Couples (1) Family (3)
1
Everyone

Well I was scratching couldn’t figure out why my my animal was scratching my man started inching looked around bed red and white bugs and I no ma’am bedbugs

By on May 12, 2021

1
Partner Couples

This property was disgusting. Do not stay here. The floors, the shower, everything was dirty. The smoke detectors were romved, the cabinent where the refridgerator was was broken and falling apart. No microwave. And the staff was annoyed at best to be handling us. Only two small overly used towels. NOT what it shows here.

By on Apr 28, 2021

1
Family Family

There was prostitution and a number of homeless n drug adicts walking around at night

By on Apr 5, 2021

1
Family

Well the first red flag was when we walked into the room there was no blankets on the bed only filthy sheets I do have pictures as well and after that we realize there's no microwave to add it shows a microwave and refrigerator nice comfortable beds with blankets and they said that room has all the amenities toiletries and everything we didn't have any of those things thing there was a roll of toilet paper and two towels however the reservation was for three people and besides there be no blankets filthy sheets the pillow case was just disgusting and dirty the refrigerator was plugged in and it did make a noise but it didn't work so groceries perished and then the sink which is not inside the restroom but right on the outside was getting clogged the whole time then the toilet ran and sounded just as loud as the shower and when I finally did take a hot shower and got out of the shower and walked on the floor my feet turn black instantly the floor was filthy I was disgusted I tried to call the front desk and nobody answered whatsoever. So I called back Orbitz and they responded right away and they were trying to call the hotel the hotel didn't answer for them either and following day when I Orbitz after trying to contact the hotel staff the whole time when I did speak with a maid I her if we could have towels she said she had to ask her boss and then gave me Filthy sheets with our trip unresolved I will never stay at Primera Hotel again

By on Feb 12, 2021

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