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Recent guest reviews

Okay property, was a bit angered that you had to pay for parking for this type of property when much higher end properties in Pismo Beach do not charge a parking fee!

My family and I enjoyed our recent stay. The only complain I have is upon booking our room I paid for breakfast at their buffet which was an additional $14/ per person x4. When I checked in the desk informed me that due to Covid their restaurant was closed which I totally understand, but they will provide a refrigerated boxed breakfast. I requested for a refund as my expectation was to have hot food and I was denied. I called orbitz, customer rep was able to get me a coupon to use on next booking. Otherwise the hotel was great. Location was beautiful.

Rooms were clean and sanitized. Clerks were very helpful.

Had parking for our trailer, room was large and clean.

The propery is really nice. I appreciated checking into my room 30 mins before check in. The family room is very spacious perfect for a family of 5. Due to covid I assumed food wouldnt be available, on the signs it says to ask but it was never brought up during check in how that worked. Coffee is available on the side of check in but wasnt offered when I arrived early to check on my room availability. Great hotel, quiet, clean & spacious!

There was plenty of available parking on this property yet they charged a nightly parking fee. During the pandemic this property wasn't close to full occupancy.

King bed room was spacious! Kids can enjoy the room and heated pool!

Modern, pleasant grounds, quick & polite check-in staff.

The fitness center was a joke the two treadmills that were in there were both not working and had only 1 stationer bike that was working and the elliptical was making loud noise probably abt to go out of service. Horrible the cleaning lady knew and said nothing to the front desk because I called and they advised they would send someone and they came and said nothing can be done! Waste of time and the breakfast really continental and wanted to charge $13 per person not worth another stay!

Will not stay there again. Breakfast buffet was cold. No USB ports except for one on TV. Beds were uncomfortable.

We live in room 232, and I see ants in the bathroom and in the bed of the room.

What a welcome relief to have this hotel as an option. Hilton was leaps and bounds better than most hotels we’ve stayed at in the Pismo area. Location is across the freeway, but still only minutes to downtown. Rooms are large, we were able to accommodate a rollaway bed in our two queen room with plenty of space remaining. Staff is friendly, And totally willing to work with us and when we asked for an early check-in, as well as making the request for an extra roll away bed happen. Convenient, clean an nice amenities!

Sensible option for a family of four, clean room, pool open till 10pm and helpful staff.

Great location. Easy access from the freeway. Super professional staff. Smooth check in and out. Enjoyed my time greatly!

Nice hotel for the price. Quiet and clean. Great parking

Hotel feels clean and is in a beautiful hillside neighborhood. Pleasant lobby and grounds. Complimentary coffee and water in the lobby. Right off the highway and easy to find. Denny's, fast food and outlets conveniently across the highway.

James Way Pismo Beach CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Pismo Beach Pier is within 2 miles (3 km) of Hilton Garden Inn San Luis Obispo/Pismo Beach while other popular attractions such as Monarch Butterfly Grove are within 3 miles (5 km). This 120-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.


Rooms

All 120 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, laptop-compatible safes, and desks.


Property features

At Hilton Garden Inn San Luis Obispo/Pismo Beach, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 6 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a library.

Room options

Suite, 2 Bedrooms, Accessible, Bathtub

1 Queen Bed | Sleeps 4

Suite, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Room, 1 King Bed (Drinks & Snacks)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Bay View

1 King Bed | Sleeps 4

Guest reviews for Hilton Garden Inn San Luis Obispo/Pismo Beach

Everyone (14) Couples (3) Family (10)
3
Partner Couples

Okay property, was a bit angered that you had to pay for parking for this type of property when much higher end properties in Pismo Beach do not charge a parking fee!

By , from Fresno on Oct 4, 2021

3
Everyone

By on Jun 4, 2021

4
Family

My family and I enjoyed our recent stay. The only complain I have is upon booking our room I paid for breakfast at their buffet which was an additional $14/ per person x4. When I checked in the desk informed me that due to Covid their restaurant was closed which I totally understand, but they will provide a refrigerated boxed breakfast. I requested for a refund as my expectation was to have hot food and I was denied. I called orbitz, customer rep was able to get me a coupon to use on next booking. Otherwise the hotel was great. Location was beautiful.

By on Apr 9, 2021

5
Friends

Rooms were clean and sanitized. Clerks were very helpful.

By on Mar 22, 2021

5
Family

Had parking for our trailer, room was large and clean.

By on Mar 12, 2021

5
Everyone

By on Feb 27, 2021

5
Family

The propery is really nice. I appreciated checking into my room 30 mins before check in. The family room is very spacious perfect for a family of 5. Due to covid I assumed food wouldnt be available, on the signs it says to ask but it was never brought up during check in how that worked. Coffee is available on the side of check in but wasnt offered when I arrived early to check on my room availability. Great hotel, quiet, clean & spacious!

By on Jan 3, 2021

Review comment responded on Jan 11, 2021

Thank you for taking a moment to share your experience. We appreciate you being our guest during these challenging times. We will be sure to follow up with our team as you indicated there was room to improve on getting information out to our guests.. We hope we will be able to welcome you back to our hotel soon. Best regards and safe travels in 2021!

4
Partner Couples Family

There was plenty of available parking on this property yet they charged a nightly parking fee. During the pandemic this property wasn't close to full occupancy.

By on Nov 30, 2020

Review comment responded on Nov 30, 2020

Thank you for taking the time to submit your review about your recent stay with us. I am sorry you did not enjoy your stay as much as you could have because of the issues you mentioned. It’s always helpful to hear from our guests so we can improve on the experience for everyone. Best regards and safe travels.

5
Everyone

By on Jan 5, 2020

Review comment responded on Feb 2, 2020

Hello from Pismo Beach! Thank you very much for giving us a 5 out of 5 rating. We appreciate you the taking time to let us know about your stay at our hotel. Safe travels and we hope we see you in Pismo Beach again soon.

4
Family with small children

King bed room was spacious! Kids can enjoy the room and heated pool!

By on Dec 27, 2019

Review comment responded on Jan 4, 2020

Thank you so much for taking the time to submit your review of our hotel. I am very happy to read you enjoyed our pool area and large guestrooms. I hope you will be able to be our guest again the next time your travels bring you to Pismo Beach. Have a great day!

Hilton Garden Inn San Luis Obispo/Pismo Beach

601 James Way, Pismo Beach, CA 93449
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