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Recent guest reviews

Water pressure was non existent, and I chose this hotel as it was supposed to have a bath/shower combination but only had a shower

Room was spacious, had a full size couch for lounging and a wet bar area with a refrigerator.

The housekeepers were great, the desk staff, that's another story, very inpersonal, border line rude, wouldn't let my friend use the lobby bathroom, no eye contact, no smile, didn't even know what a USB connection was??. Again the housekeeping staff was great

Old, falling apart, and dirty rooms. Staff was very unpleasant and rude. Location was good, but other than that, there’s nothing good I can say about this place. Very disappointing stay.

Had to park quite a ways from the room. Very crowded! Room was clean but very much in need of renovations.

They had a large group of construction personnel at the hotel. The put all the guests on one side of the hotel (NOT COVID SAFE) with these guys who revel big trucks and partied outside of the rooms. Until I finally called the desk at 10:15pm. I felt very unsafe as a women there.

Very nice comfortable place. Friendly staff and great customer service

Big parking area and excellent location close to the freeway

Walls were thin. Could hear footsteps all the time upstairs. Carpets were very dirty. Was in town to have knee surgery. Took a shower in the evening and didn’t leave the room. The next morning I took another shower and so much dirt came off of my feet from just walking on the carpet. Overall not worth the price. If I ever have to go back to Arroyo Grande again I would probably stay at the Hampton Inn.

Great place to stay !! Clean and bed was comfortable

We came to Pismo Beach to celebrate my wife’s 40th birthday and after reading the reviews we decided to give this hotel a try. I’m so glad we did. The check in was smooth and front desk was informative and friendly. We had a small issue with our thermostat in the room and they were quick to remedy the situation. The rooms were clean, the western decor throughout the hotel was very intriguing and created an ambiance unlike any other hotel I’ve visited. The hotel was warm, inviting, clean, quiet and in close proximity to the beach and local eateries. The breakfast was alway abundant, fresh and plenty of choices. Definitely the best place to stay for a very competitive price.

This location is my wife an I 1st place to stay every time we stay in pismo. But the room that was given to us smelled so bad like Cigarette smoke we had to report it the the front desk. There was even a machine in the room used to clear out the smoke in the room. This room should have ever been issued. They change our room after I had to report it.

It was super nice! Way better than I was expecting for the price. The room was so huge and had everything I needed.

Good and fast service. Clean room with good parking

We loved the cleanness of the property. The eggs at breakfast could have been better

Oak Park Blvd Arroyo Grande CA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Outdoor pool
  • 24-hour business center

Located within a mile (2 km) of Grover Heights Park, Best Western Casa Grande Inn is within 2 miles (3 km) of Pismo Lake Ecological Reserve. This 114-room hotel has an outdoor pool, free self parking, and a spa tub.


Rooms

All 114 recently renovated rooms feature coffee makers, free local calls, and safes. TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests staying at Best Western Casa Grande Inn enjoy an outdoor pool, a spa tub, and a sauna. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, Multiple Beds, Accessible, Bathtub

1 King Bed and 1 Queen Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Microwave (Oversized Room)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave, Poolside (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Casa Grande Inn

Everyone (25) Couples (7) Family (13)
4
Partner Couples Business Business

Water pressure was non existent, and I chose this hotel as it was supposed to have a bath/shower combination but only had a shower

By on Jul 8, 2021

Review comment responded on Jul 9, 2021

We will address the issue

5
Everyone

Room was spacious, had a full size couch for lounging and a wet bar area with a refrigerator.

By on Jul 5, 2021

Review comment responded on Jul 5, 2021

Thank You

4
Everyone

By on Jun 28, 2021

Review comment responded on Jul 12, 2021

Thank You

2
Family

The housekeepers were great, the desk staff, that's another story, very inpersonal, border line rude, wouldn't let my friend use the lobby bathroom, no eye contact, no smile, didn't even know what a USB connection was??. Again the housekeeping staff was great

By on Jun 27, 2021

Review comment responded on Jun 28, 2021

Thank you for your feedback. We will be addressing your concerns.

2
Family with small children

Old, falling apart, and dirty rooms. Staff was very unpleasant and rude. Location was good, but other than that, there’s nothing good I can say about this place. Very disappointing stay.

By on Jun 24, 2021

Review comment responded on Jun 28, 2021

Thank you for your feedback. We will be addressing your concerns.

4
Everyone

By on Jun 20, 2021

Review comment responded on Jul 12, 2021

Thank You

5
Business Business

Had to park quite a ways from the room. Very crowded! Room was clean but very much in need of renovations.

By on Apr 10, 2021

Review comment responded on Apr 12, 2021

Thank You for your feed back

1
Business Business

They had a large group of construction personnel at the hotel. The put all the guests on one side of the hotel (NOT COVID SAFE) with these guys who revel big trucks and partied outside of the rooms. Until I finally called the desk at 10:15pm. I felt very unsafe as a women there.

By , from Southern CA on Nov 5, 2020

4
Family Family

Very nice comfortable place. Friendly staff and great customer service

By , from Visalia on Oct 23, 2020

5
Family with small children

Big parking area and excellent location close to the freeway

By , from Fresno ca on Sep 17, 2020

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