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Recent guest reviews

The pool was a jacuzzi nothing was as pictured will never stay here again worst experience ever

Very nice details and good customer service. Excellent restaurant on site as well.

It was a true boutique hotel. It was modern, unique, very stylish, yet it had everything we needed. The outdoor tiles shower was my favorite. The decor of our room was simple yet gorgeous. The bed was comfy. Our room was in the hallway, next to the dining area so it was a little noisy at nighttime.

FROJ

Central location, friendly staff. I will definitely stay again.

Great Hotel! The restaurant

Pros: new, staff, location, amenities. Cons: small parking lot, lack of hot water, no window/vent in bathroom.

Super cute decor and great staff! I would definitely stay again

Great place to stay in San Juan. All of the staff went above and beyond to ensure I had a pleasant stay. The first room they placed me in was not up to my standards (layout, noise, size). They promptly placed me into a better room. The bed was comfy. The pool was tiny (should be a jacuzzi), but the free bike rental made up for it. Super close to many restaurants and activities. Overall excellent stay.

IMPRESSED! That's the best way to describe our stay at Tropica! We weren't expecting our room to be ready when we got there mid-afternoon, but it was. We were in town to celebrate our anniversary and they did everything they could to make it a great one! Everyone working there had a big smile on their face, were very helpful and went above and beyond. I would recommend this place to anyone!

The staff was friendly, the hotel in not to far from the restaurants, the beach is less than a 3 minute walk , everything was excellent I will stay here again if I come back to Puerto Rico

Friendly staff and clean. Will definitely visit again

Excellent staff. Friendly and accommodating. Love that the facility and room were very clean. Would definitely come again.

The customer service was amazing and very helpful. Complimentary bikes a plus to maneuver along the beach and great suggestions of the best restaurants

Everything was exceptional with Tropica! Staff was very friendly and attentive above everything else with the hotel that I was pleased with. To say the least.

Mccleary 1853 San Juan San Juan

Hotel highlights

  • Close to Casino del Mar at La Concha Resort
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Onsite dining
  • Spa

Located in Parque within a mile (2 km) of Museo de Arte de Puerto Rico, Trópica Beach Hotel is within a few miles (5 km) of other popular sights such as Jose Miguel Agrelot Coliseum. This 35-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.


Dining

For your convenience, a local cuisine breakfast is served for a fee weekdays from 9:00 AM to 11:00 AM. Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/café.


Rooms

All 35 individually decorated rooms feature desks. Guests can expect to find free WiFi and 43-inch Smart TVs with digital channels and Netflix. Bathrooms offer designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Housekeeping is available on request.


Property features

Guests of Trópica Beach Hotel enjoy features like a full-service spa, free WiFi in public areas, and a conference center. Valet parking is available for USD 15 per day. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Deluxe Room

1 King Bed | Sleeps 2

Traditional Double Room

2 Double Beds | Sleeps 4

Room, 1 Queen Bed, Refrigerator

1 Queen Bed | Sleeps 2

Junior Suite

1 King Bed and 1 Double Bed | Sleeps 4

Guest reviews for Trópica Beach Hotel

Everyone (10) Couples (8) Family (2)
5
Everyone

By on Jul 15, 2021

Review comment responded on Jul 27, 2021

Dear Guest, Thank you for choosing Trópica Beach Hotel. We appreciate your feedback. We hope to have you back soon and often! #keepittropica Warm Regards, Anite Casas, General Manager Trópica Beach Hotel

2
Friends

The pool was a jacuzzi nothing was as pictured will never stay here again worst experience ever

By on Jul 14, 2021

Review comment responded on Jul 25, 2021

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. Thank you for bringing to our attention the issue with the size of the pool. We urge every guest to thoroughly look at our property’s pictures. It shows our pool is very limited in size and fits approximately 4 people. Thankfully we are only a two minute walk to the beach so hopefully that helped you find some privacy and relaxation. We truly appreciate your comments and would love it if you could contact us directly in order to better understand your experience with us and to solve any issues that caused you to have a less than positive experience with us. Again, thank you for choosing Trópica Beach Hotel and for sharing your experience with us. We hope to have you back soon and often Warm Regards, Anite Casas, General Manager Trópica Beach Hotel

5
Everyone

Very nice details and good customer service. Excellent restaurant on site as well.

By on Jun 21, 2021

Review comment responded on Jun 26, 2021

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We are delighted to read that you enjoyed your stay with us and we appreciate you taking the time to leave a wonderful review. Again, thank you for choosing Trópica Beach Hotel. We hope to have you back soon and often! #keepittropica Warm Regards, Anite Casas, General Manager Trópica Beach Hotel

5
Friends

It was a true boutique hotel. It was modern, unique, very stylish, yet it had everything we needed. The outdoor tiles shower was my favorite. The decor of our room was simple yet gorgeous. The bed was comfy. Our room was in the hallway, next to the dining area so it was a little noisy at nighttime.

By on May 20, 2021

5
Everyone

By on May 9, 2021

Review comment responded on Jun 27, 2021

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. We hope to have you back soon and often! #keepittropica Warm Regards, Anite Casas, General Manager Trópica Beach Hotel

5
Everyone

FROJ

By on May 7, 2021

5
Partner Couples

Central location, friendly staff. I will definitely stay again.

By on May 6, 2021

Review comment responded on Jun 26, 2021

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. We are delighted to read that you enjoyed your stay with us and we appreciate you taking the time to leave a wonderful review. Again, thank you for choosing Trópica Beach Hotel. We hope to have you back soon and often! #keepittropica Warm Regards, Anite Casas, General Manager Trópica Beach Hotel

5
Everyone

Great Hotel! The restaurant

By on Apr 27, 2021

Review comment responded on Jun 26, 2021

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town and thank you for choosing Trópica Beach Hotel. We hope to have you back soon and often! #keepittropica Warm Regards, Anite Casas, General Manager Trópica Beach Hotel

5
Family

Pros: new, staff, location, amenities. Cons: small parking lot, lack of hot water, no window/vent in bathroom.

By on Apr 11, 2021

Review comment responded on Apr 22, 2021

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We are delighted to read that you enjoyed your stay with us and we appreciate you taking the time to leave a wonderful review. Again, thank you for choosing Trópica Beach Hotel. We hope to have you back soon and often! #keepittropica Warm Regards, Anite Casas, General Manager Trópica Beach Hotel

4
Everyone

By on Apr 11, 2021

Review comment responded on Apr 22, 2021

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We hope to have the opportunity to host you again and have your next stay be a 5 out of 5! Again, thank you for choosing Trópica Beach Hotel. We hope to have you back soon and often. #keepittropica Warm Regards, Anite Casas General Manager Trópica Beach Hotel

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