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Recent guest reviews

El hotel está excelente, es bastante sencillo y está localizado bien céntrico. No tengo quejas sobre limpieza ni atención, pero deben saber que Punto de Vista cerró y que en futuro planean hacer otro restaurante, incluyendo también un sitio de desayuno en el primer piso.

It was older, but a nice location and great staff.

I loved that this location allowed me to check -in early (if rooms were available) for such a low cost. It made taking the red-eye a lot more easier since i could catch up on sleep. Though my floor had a pretty bad stench, once you were in your room it was fine. It's a basic hotel, you have a bed and shower but you spend your time outside and enjoy. Totally would come here again if my flight arrives early.

Excellent location, great staff, would visit again.

Nice, clean and quiet room. Friendly staff. They were great to me! But they need to fix room phone (202) and to make sure if guest tells them to call don't forget to do so..Good thing I was up getting ready to leave room on time to go towards the airport. Let's not mention parking issues..that's another story I shared with staff member . Understanding they have no control over that like all hotels in Old San Juan and around the entire island. I would stay again at Milano's hotel in the future. Thanks again for being so nice to me. Angel Rodriguez

It's centrally located in Old San Juan. And if you're lucky, you get a view on the cobblestone streets of the old town. Very quiet at night.

Great location! Heart of old San Juan. Not my first time and hopefully not my last.

What I liked about this hotel has a restaurant on the roof. Was disappointed was not able to get ice.

Its location, excellent attentions and room cleanliness

Location,location...20 years old buy still good.nothing to complain.staffs super friendly

The elevator was tempormental and the AC was not adjustable.

Great location, comfortable rooms, and helpful staff

Nice hotel tucked within old San Juan, must visit restaurant and bar on roof top. Shrimp mofongo was very appetizing and reasonably priced.

307 Fortaleza Street San Juan

Hotel highlights

  • Walking distance to Port of San Juan
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Rooftop terrace

Located in Old San Juan, Hotel Milano is within a 5-minute walk of Pier 1 and within 15 minutes of other popular attractions like La Fortaleza. This 30-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

The 30 rooms are air-conditioned and have an array of amenities, including refrigerators, free international calls, and free long-distance calls. TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs and hair dryers. Free local calls and desks are other standard amenities. Limited housekeeping is available.


Property features

Guests of Hotel Milano enjoy a rooftop terrace, free WiFi in public areas, and microwave in a common area. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a computer station, a terrace, and a gift shop.

Room options

Superior Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Junior Room

1 Double Bed | Sleeps 2

Guest reviews for Hotel Milano

Everyone (37) Couples (23) Business (1) Family (7) Other (5) Friends (2)
4
Family with small children

El hotel está excelente, es bastante sencillo y está localizado bien céntrico. No tengo quejas sobre limpieza ni atención, pero deben saber que Punto de Vista cerró y que en futuro planean hacer otro restaurante, incluyendo también un sitio de desayuno en el primer piso.

By , from Saniuan on Jul 6, 2020

Review comment responded on Jul 6, 2020

Gracias por escoger al Hotel Milano para su estadía en San Juan. Estamos contentos que tuvo una excelente experiencia. Esperamos tenerla pronto y pueda disfrutar de nuestros nuevos proyectos.

1
Everyone

By on Mar 22, 2020

Review comment responded on Mar 22, 2020

Thank you for your opinion. I am sorry to hear that you were not satisfied with your stay. Please send us an email with a phone number or email address so that our management can solve your problems personally.

4
Everyone

By on Feb 6, 2020

Review comment responded on Feb 7, 2020

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again!

4
Partner Couples

It was older, but a nice location and great staff.

By , from Florida on Feb 3, 2020

Review comment responded on Feb 4, 2020

Thank you Bobb for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again!

5
Everyone

By on Jan 31, 2020

Review comment responded on Feb 1, 2020

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again!

5
Family

I loved that this location allowed me to check -in early (if rooms were available) for such a low cost. It made taking the red-eye a lot more easier since i could catch up on sleep. Though my floor had a pretty bad stench, once you were in your room it was fine. It's a basic hotel, you have a bed and shower but you spend your time outside and enjoy. Totally would come here again if my flight arrives early.

By , from Seattle on Jan 24, 2020

Review comment responded on Jan 24, 2020

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again!

5
Partner Couples

Excellent location, great staff, would visit again.

By on Jan 6, 2020

Review comment responded on Jan 7, 2020

Thank you for choosing Hotel Milano for your stay in San Juan! We look forward to have you back.

5
Family

Nice, clean and quiet room. Friendly staff. They were great to me! But they need to fix room phone (202) and to make sure if guest tells them to call don't forget to do so..Good thing I was up getting ready to leave room on time to go towards the airport. Let's not mention parking issues..that's another story I shared with staff member . Understanding they have no control over that like all hotels in Old San Juan and around the entire island. I would stay again at Milano's hotel in the future. Thanks again for being so nice to me. Angel Rodriguez

By on Dec 13, 2019

Review comment responded on Dec 13, 2019

Greetings Angel, Thank you so much for such a kind review. We're so glad that you were able to enjoy your stay and the service provided. We do understand parking is sometimes a hassle here in the city however we'd be pleased to have you back with us soon. As you may know we are in a remodelation process and hope you follow our journey and visit us again. Thank you for choosing the Hotel Milano.

5
Everyone

It's centrally located in Old San Juan. And if you're lucky, you get a view on the cobblestone streets of the old town. Very quiet at night.

By on Dec 4, 2019

Review comment responded on Dec 5, 2019

Greetings! Thanks so much for sharing your great review with us, we're very glad that you were happy during your stay at our hotel. Your feedback is very important to us as is our guests' satisfaction. We hope to welcome you back soon!

4
Family

Great location! Heart of old San Juan. Not my first time and hopefully not my last.

By on Nov 23, 2019

Review comment responded on Nov 23, 2019

We're glad you enjoyed your stay with us! We hope to have you back with us.

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