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Recent guest reviews

This property used the Embassy Suite reputation but DID NOT provide that quality or level of service!

Very clean, staff is friendly & extremely helpful.

I loved that the beach was near..The food was great.

The breakfast was excellent. The rooms were very spacious. It was so easy to get to Old San Juan and other parts of Puerto Rico. I really enjoyed my stay. Cant wait to come back.

Need to upgrade hotel and they need to change breakfasts menu everyday is the same thing staff was excellent they did there best

The hotel is nice. The staff was friendly and helpful. There are restaurants within the hotel and the casino. The rooms are comfortable but outdated. Too much noise, too many people. I don't like that we had to reserve the pool to go in We paid a lot of money for this hotel. We stayed one night.

This place was absolutely amazing. The rooms were comfortable and clean. The staff were very polite and helpful. Despite, not being able to interact in the traditional manner, due to COVId, everything was perfect. We will definitely stay here again.

I enjoyed everything i cant complain

The hotel is nice. A bit noisy, I didn’t mind but for those who are looking for something quiet may not find this place pleasing. The casino is a nice addition. Overall 4/5.

GREAT HOTEL!!!

Air conditioner did not work good very hard time sleeeping

Considering Covid restrictions it was a really nice stay.

Perfect stay, great for families!

8000 Tartak Street Carolina

Hotel highlights

  • Walking distance to Carolina Beach
  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Isla Verde within a short stroll of Isla Verde Beach, Embassy Suites by Hilton San Juan Hotel & Casino is within a 10-minute drive Condado Beach. This 313-room, 3.5-star resort welcomes guests with free breakfast, a casino, and an outdoor pool.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM. Enjoy a leisurely bite to eat at El Patio, the resort's onsite restaurant. You can get a quick energy boost at the coffee shop.


Rooms

All of Embassy Suites by Hilton San Juan Hotel & Casino's 313 soundproofed rooms provide microwaves, refrigerators, and coffee makers. 55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and laptop-compatible safes.


Property features

Guests of Embassy Suites by Hilton San Juan Hotel & Casino enjoy a casino, an outdoor pool, and a children's pool. Valet parking is offered for USD 24.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly resort include a 24-hour gym, free WiFi in public areas, and a spa tub.

Room options

Suite, 1 King Bed (Top Floor)

1 King Bed | Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking (Nonsuite)

2 Double Beds | Sleeps 4

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton San Juan Hotel & Casino

Everyone (41) Couples (10) Family (23)
3
Family with small children

This property used the Embassy Suite reputation but DID NOT provide that quality or level of service!

By on Nov 30, 2021

5
Everyone

Very clean, staff is friendly & extremely helpful.

By , from LEHIGH ACRES on Sep 27, 2021

5
Partner Couples

I loved that the beach was near..The food was great.

By on Sep 26, 2021

5
Partner Couples

The breakfast was excellent. The rooms were very spacious. It was so easy to get to Old San Juan and other parts of Puerto Rico. I really enjoyed my stay. Cant wait to come back.

By on Sep 15, 2021

5
Everyone

By on Aug 31, 2021

5
Everyone

By on Aug 11, 2021

4
Family Friends

Need to upgrade hotel and they need to change breakfasts menu everyday is the same thing staff was excellent they did there best

By on Aug 3, 2021

1
Everyone

By on Jul 29, 2021

1
Everyone

By on Jul 19, 2021

3
Family

The hotel is nice. The staff was friendly and helpful. There are restaurants within the hotel and the casino. The rooms are comfortable but outdated. Too much noise, too many people. I don't like that we had to reserve the pool to go in We paid a lot of money for this hotel. We stayed one night.

By on Jul 5, 2021

Review comment responded on Jul 8, 2021

Thank you for your feedback. We are glad our team was able to assist. We apologize for the inconveniences during your stay with us. We will share with our team to look into the areas of improvement. We thank you for choosing to stay with us.

Embassy Suites by Hilton San Juan Hotel & Casino

8000 Tartak Street, Carolina, 00979
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