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Recent guest reviews

This hotel is very small. Rooms are not for over size people (bathroom very small and rooms only have the width of the end tables for walking). Room service is every 3 days!!! Only positive I can says about the hotel is there is a traditional Puerto Rician restaurant around the corner.

Would recommend. The hotel is great if you plan to not stay all day inside.

Do NOT stay at this hotel. The rooms are incredibly small, there is no fridge or phone in the room, and we had no hot/warm water for our entire stay. It is NOT worth $100 a night AT ALL. We told the manager and no one came up to check our room or help us out. We told the manager again on the day we checked out, and the representative at the front desk said he would be calling us about our room/the lack of water. It's been a week and we still have received no word from the hotel. This was a very disappointing stay and not worth the price.

Exelente lugar lo pasamos súper bien. Un lugar acogedor

The person at the front desk was AWESOME, so kind and great service. However, the room where we stayed at the hotel had not a refrigerator, kinda smelly air conditioner.. other than that, great location !!! Great access to go to the downtown Sanjuan.

This place is good for the price. What I've come to realize while traveling (and in life) is you get what you pay for. The rooms are very tiny here but bed was comfortable. I didnt have a view either but if you are coming to San Juan on a budget, this is the hotel for you. The staff is extremely friendly. professional, and accommodating. Great location too.

The rooms was cleaned and excellent bathroom facility. Overall 4.2 of 5.0

The staff was so sweet and welcoming. They had breakfast every morning. The room was really cute and clean. It was also less than 10minutes fro the beach, walking. It was a very short drive to the historic sights and nightlife! Loved it!

Very small rooms. The elevator was broke. Friendly service, very clean.

The room was very nice and staff was friendly. The parking lot isnt very well lit though.

I like the services and the employees really nice with us and they were always there with whatever we need

Beautiful and convenient location, much better than the first hotel I checked into. Sheets were a bit scratchy, and there was no view.

The hotel is easy to find and very cute but hard to find parking.

Loved the staff. Cleans and quiet room. Very quaint property.

The property is not close to any restaurant or place of interest that one would really want to go to. The room was noisy. Doors slamming all night until 1am when I gave up. Apparently Late night check ins. The doors echo and are so loud you think it is your door opening and closing. My room was in front if building loys of traffic noise as well. The room itself was ok and clean. But terrible AC unit I. The wall poor circulation left. Room damp and musty.

The staff was extremely knowledgeable of the area and very helpful with any request that we had. Overall a wonderful stay.

The facilities was great however, somethings were out of convenience like the breakfast at a different location, there's no parking provided. Also, the bed smelled like urine.

54 Luis Muñoz Rivera Ave San Juan PR

Hotel highlights

  • Walking distance to Condado Beach
  • Free WiFi and wired Internet in rooms and public areas
  • Business center
  • Concierge services

Located in Puerta de Tierra, El San Geronimo Hotel is within a 5-minute walk of Fort San Jeronimo and within 15 minutes of other popular attractions like Escambron Beach. This 28-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and concierge services.


Rooms

All 28 air-conditioned rooms feature safes, ironing boards, and desks. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Weekly housekeeping is available.


Property features

Guests of El San Geronimo Hotel enjoy access to free WiFi in public areas, a meeting room, and a business center. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a microwave in a common area, a computer station, and a terrace.

Room options

Deluxe Room, 1 Queen Bed with Sofa bed, Park View

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 3

Executive Room, Multiple Beds, Kitchenette

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Deluxe Room, 2 Queen Beds, Park View

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for El San Geronimo Hotel

Everyone (13) Couples (2) Family (11)
2
Friends

This hotel is very small. Rooms are not for over size people (bathroom very small and rooms only have the width of the end tables for walking). Room service is every 3 days!!! Only positive I can says about the hotel is there is a traditional Puerto Rician restaurant around the corner.

By on Aug 2, 2021

Review comment responded on Aug 3, 2021

Thanks for your feedback! We apologize for the inconvenience you had to experience in our rooms, we will work on ensuring that our rooms are welcome to everyone and feel spacious enough. We are currently working on ensuring that the housekeeping service is more attainable during this pandemic time. We truly hope your experience was great and had a great time in Puerto Rico. Safe travels./

4
Family

Would recommend. The hotel is great if you plan to not stay all day inside.

By on Jul 25, 2021

Review comment responded on Jul 25, 2021

Thanks for the review! Glad to see you found our hotel great and that you had a great experience visiting Puerto Rico and wandering

2
Friends

Do NOT stay at this hotel. The rooms are incredibly small, there is no fridge or phone in the room, and we had no hot/warm water for our entire stay. It is NOT worth $100 a night AT ALL. We told the manager and no one came up to check our room or help us out. We told the manager again on the day we checked out, and the representative at the front desk said he would be calling us about our room/the lack of water. It's been a week and we still have received no word from the hotel. This was a very disappointing stay and not worth the price.

By on Jun 5, 2021

Review comment responded on Aug 3, 2021

Thanks for your review! We truly appreciate your feedback, we will work on each item you have mentioned. As well, we would like to apologize for the inconvenience you experience during your stay with the small room, the hot water and with the front desk lady. Safe travels!

5
Family

Exelente lugar lo pasamos súper bien. Un lugar acogedor

By on May 16, 2021

4
Everyone

The person at the front desk was AWESOME, so kind and great service. However, the room where we stayed at the hotel had not a refrigerator, kinda smelly air conditioner.. other than that, great location !!! Great access to go to the downtown Sanjuan.

By on Apr 25, 2021

4
Everyone

This place is good for the price. What I've come to realize while traveling (and in life) is you get what you pay for. The rooms are very tiny here but bed was comfortable. I didnt have a view either but if you are coming to San Juan on a budget, this is the hotel for you. The staff is extremely friendly. professional, and accommodating. Great location too.

By , from Atlanta on Feb 27, 2020

4
Family

The rooms was cleaned and excellent bathroom facility. Overall 4.2 of 5.0

By on Feb 16, 2020

5
Family Family

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you for this amazing score! We hope to see you again in future visits to Puerto Rico

5
Friends

The staff was so sweet and welcoming. They had breakfast every morning. The room was really cute and clean. It was also less than 10minutes fro the beach, walking. It was a very short drive to the historic sights and nightlife! Loved it!

By on Dec 25, 2019

Review comment responded on Jan 18, 2020

Thank you for this amazing review! We hope to continue to be your choice of hotel on all future visits to Puerto Rico

3
Family

Very small rooms. The elevator was broke. Friendly service, very clean.

By on Dec 15, 2019

Review comment responded on Dec 20, 2019

Greetings, We would like to start by apologizing for the broken elevator. Since your departure the elevator has been fixed. We hope to see you in future stays.

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