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Recent guest reviews

Very nice property with large modern bathrooms. Access to the beach is a 3-5 minute walk, but not directly behind the hotel. The restaurants are overpriced, but there are plenty options within walking distance. If you’re looking for a party hotel, this isn’t it which we LOVED. There were a few guests who had one too many and became pretty disruptive, security kindly escorted them out of the hotel. The 3 pools were nice, and there were plenty of areas to sit or lounge and listen to the ocean. We’d stay there again.

The beach view is fantastic, and the entire staff is fantastic.

This is a beautiful property with a attentive and friendly staff. If you're looking for that feeling of luxury in Condado this is definitely the spot. I'm giving a rating of "Good" instead of "Excellent" because there were some minor issues which were resolved very quickly. My room wasn't ready at check in, the safe in my room didn't work, and my room wasn't cleaned after the first night. Again, as soon as I brought up these issues they were resolved within minutes. I did need some help from the concierge however he was out to lunch. I left my personal cell phone number and what I needed assistance with the front desk. I never got a call.

The property was beautiful! The staff was so nice! Everything was so clean! I would def stay at this hotel again!!

The service is over the top. From bell staff, to the front desk, to the restaurant and bar staff, to the pool and to the incredible housekeeping staff, 5 star!!

Celebrated my birthday 9/16-9/20 @ the hotel. Hotel checkin was easy. Upon going to our room 503 the toliet was broke and running called to have it serviced twice. On sunday night the safe in our room would not open. Had to call and have that service too. I purchased food at ola ocen front which was tossed away by pool staff, managent took more than an hour to replace as if i was lying told them to watch their cameras very disappointing.

Beautiful resort with great beach access and lots of dining options nearby. This is one of the few hotels where I didn't want to leave the resort area.

Everything was great! This hotel is beautiful with a beautiful view of the ocean. Will definitely use this hotel in our next visit ❤️

I really enjoyed the property minus the house keeping services. Having to call multiple times a day for service and having to wait 3 hours just to get a roll of toilet was very upsetting.

Awesome place to stay, beautiful views, right by the ocean, very clean property. Front desk is very friendly, Jean is the best I'll give her 10 stars.

The amenities and staff were excellent.

Attention

Clean the view was beautiful, and the pools were amazing.

I absolutely lovveeeeee the views at this location, and the fast and friendly service from the staff

It was a wonderful experience. The staff is dedicated to providing excellent service. If you go to Puerto Rico you must stay here.

Wow, this place is amazing! This was theee prettiest, cleanest, best located hotel in Condado. The staff is extremely helpful, courteous and kind. If you love taking selfies and pictures of everything...there are in the right place. You will appreciate all the beautiful accents in the hotel. You are walking distance from restaurants, snorkeling, paddle boarding even Walgreens and CVS therefore I would not recommend renting a car if you're planning to stay in Condado and not visit anywhere else. We had the best bike ride to Old San Juan!!! Its 20 minutes away and there's a bike lane :) Riding there isn't bad at all, I did it and if I can do it...you definitely can too! Big hotel perk, bikes are free for your use! I am telling you want to experience the very best Condado has to offer and feel supported while doing so...you need to book your stay here! You can thank me later!

1055 Ashford Avenue San Juan

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • 4 outdoor pools

Located in Condado, Condado Vanderbilt Hotel is adjacent to Parque La Ventana al Mar and within a 5-minute walk of Atlantic Beach. This 316-room, 5-star hotel has 4 outdoor pools along with a full-service spa and 3 restaurants.


Dining

Relish the Mediterranean cuisine at 1919 Restaurant, one of 3 onsite restaurants, which serves dinner, or enjoy the ocean views at Ola Ocean Front Bistro. Satisfy your hunger from the comfort of your room with 24-hour room service. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

The 316 rooms are individually decorated and have an array of amenities, including refrigerators, coffee makers, and free local calls. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes, ironing boards, and desks are other standard amenities.


Property features

A local mainstay since 1919, Condado Vanderbilt Hotel offers a full-service spa, 4 outdoor pools, and a children's pool. Valet parking is offered for USD 30 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a 24-hour gym, a spa tub, and a sauna.

Room options

Room, 2 Queen Beds, Ocean View, Tower

2 Queen Beds | Sleeps 4

Suite, 2 Bedrooms, City View (Commodore)

1 King Bed and 2 Queen Beds | Sleeps 7

Room, 1 King Bed, Ocean View, Tower

1 King Bed | Sleeps 2

Room, 1 Queen Bed (Heritage)

1 Queen Bed | Sleeps 2

Guest reviews for Condado Vanderbilt Hotel

Everyone (62) Couples (32) Family (41)
5
Partner Couples

Very nice property with large modern bathrooms. Access to the beach is a 3-5 minute walk, but not directly behind the hotel. The restaurants are overpriced, but there are plenty options within walking distance. If you’re looking for a party hotel, this isn’t it which we LOVED. There were a few guests who had one too many and became pretty disruptive, security kindly escorted them out of the hotel. The 3 pools were nice, and there were plenty of areas to sit or lounge and listen to the ocean. We’d stay there again.

By on Oct 15, 2021

5
Friends

The beach view is fantastic, and the entire staff is fantastic.

By on Oct 1, 2021

4
Everyone

This is a beautiful property with a attentive and friendly staff. If you're looking for that feeling of luxury in Condado this is definitely the spot. I'm giving a rating of "Good" instead of "Excellent" because there were some minor issues which were resolved very quickly. My room wasn't ready at check in, the safe in my room didn't work, and my room wasn't cleaned after the first night. Again, as soon as I brought up these issues they were resolved within minutes. I did need some help from the concierge however he was out to lunch. I left my personal cell phone number and what I needed assistance with the front desk. I never got a call.

By on Sep 30, 2021

5
Friends

The property was beautiful! The staff was so nice! Everything was so clean! I would def stay at this hotel again!!

By on Sep 26, 2021

5
Partner Couples

The service is over the top. From bell staff, to the front desk, to the restaurant and bar staff, to the pool and to the incredible housekeeping staff, 5 star!!

By , from Idaho Falls on Sep 23, 2021

3
Partner Couples

Celebrated my birthday 9/16-9/20 @ the hotel. Hotel checkin was easy. Upon going to our room 503 the toliet was broke and running called to have it serviced twice. On sunday night the safe in our room would not open. Had to call and have that service too. I purchased food at ola ocen front which was tossed away by pool staff, managent took more than an hour to replace as if i was lying told them to watch their cameras very disappointing.

By on Sep 21, 2021

5
Family Family with small children Partner Couples Friends

Beautiful resort with great beach access and lots of dining options nearby. This is one of the few hotels where I didn't want to leave the resort area.

By on Sep 13, 2021

5
Family

Everything was great! This hotel is beautiful with a beautiful view of the ocean. Will definitely use this hotel in our next visit ❤️

By on Aug 28, 2021

3
Family

I really enjoyed the property minus the house keeping services. Having to call multiple times a day for service and having to wait 3 hours just to get a roll of toilet was very upsetting.

By on Aug 17, 2021

5
Family

Awesome place to stay, beautiful views, right by the ocean, very clean property. Front desk is very friendly, Jean is the best I'll give her 10 stars.

By on Jul 25, 2021

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