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Recent guest reviews

The area and the staff

comfortable bed and very clean

The Hotel was nice staff front desk was not friendly

Beautiful property. Rooms are also just as beautiful just very small. Bed super comfortable, high end bedding. Bathroom is very nice all glass shower. Staff very kind & helpful , Would stay again. Just the area its in is a really bad area of town. Felt unsafe almost. Lots of homeless people walking and all the stores close by are ran down. Our car had rocks thrown at it while it was parked infront of hotel by an angry homeless man. If you wanna stay in the nice downtown area stay at San Pedro Square area. Not here. You can walk around the other area and it even have farmers market.

Parking was either valet (overly expensive) or “find your own and walk a quarter of a mile.”

Room was small but very well organized. The shower is amazing. The only inconvenience is parking. With valet being 45 and having to call it in to get your car. If you want to do cheaper you have a parking lot across the street for 23 but there are no in and out privileges.

It’s architecture is outstanding and classy. It’s also very close to The Ritz, the venue where the rock band I love performed last night

Staff was friendly. Room service was way to slow I was told it would only take 30 mins to get my bowl of fruit , hot water , and beer. It ended up taking 2 hours and I still had to pay for it. Also the room was extremely dusty everywhere . They also need to offer more channels.

The hotel had the look of a classic old hotel with very model bathrooms and beds. Loved the amount of pillow and quality of the mattress and sheets. In the bathroom they have Toto toilets and us the Kohler hydrorail rain head with hand held on a bar. Very nice.

Nice place, room had plenty of space nice and clean. Check in was nice and easy great customer service

South Market Street San Jose CA

Hotel highlights

  • Walking distance to San Jose Convention Center and San Jose Center for the Performing Arts
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Jose, The Westin San Jose is adjacent to San Jose Convention Center and within a 5-minute walk of other popular sights like San Jose Center for the Performing Arts. This 171-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.


Rooms

All 171 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

The Westin San Jose features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 35 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and an ATM.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for The Westin San Jose

Everyone (25) Couples (17) Business (4) Family (9) Friends (1)
5
Family

The area and the staff

By on Aug 29, 2021

4
Partner Couples

comfortable bed and very clean

By on Apr 25, 2021

5
Everyone

The Hotel was nice staff front desk was not friendly

By on Nov 2, 2020

5
Everyone

By on Oct 11, 2020

5
Everyone

By on Sep 6, 2020

Review comment responded on Sep 8, 2020

Thank you for giving us a 5 out 5. It is much appreciated and I am happy to know you enjoyed your stay. Be Well!

4
Partner Couples

Beautiful property. Rooms are also just as beautiful just very small. Bed super comfortable, high end bedding. Bathroom is very nice all glass shower. Staff very kind & helpful , Would stay again. Just the area its in is a really bad area of town. Felt unsafe almost. Lots of homeless people walking and all the stores close by are ran down. Our car had rocks thrown at it while it was parked infront of hotel by an angry homeless man. If you wanna stay in the nice downtown area stay at San Pedro Square area. Not here. You can walk around the other area and it even have farmers market.

By , from Clovis Ca on Jun 24, 2020

3
Everyone

By on Jun 5, 2020

4
Everyone

By on Feb 17, 2020

4
Everyone

By on Jan 2, 2020

4
Everyone

By on Dec 21, 2019

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