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Recent guest reviews

No food. No ice. Like living in a disaster aid area with no aid. Staff sucked. If they spoke to you at all it was to be rude.Severe limitations on pool and hot tub use. If this hotel expects to get back to business they don’t act like it. They removed every ice machine in the place. All at the same time. This was the worst hotel expe

Mini fridge was missing from cabinet. No streaming on tv (Netflix, Hulu, etc) No room service

The room was very nice and clean. There seemed to be construction going on so parking in the garage was very tight and not the best. The convention center also had an event going on which seemed to make that worse. The bar in the hotel closed at 10pm on a Saturday which seemed a bit early. Overall the stay was nice.

I didn't like that we couldn't get to our room from the garage.

The beds and pillows were nice. But no amenities, no room service, no bar or restaurant in the hotel. I would not stay at this hotel again.

My credit card was inappropriately charged beyond the required deposit. Moreover, I was charged twice for parking. I talked to a Hilton staff member whose name is Dakota three times; he ensured me that he would correct the incorrect charges. He did not after three requests to do so.

Bed was comfy, free wifi in room. Location is great. Staff communication was great.

I liked it a lot especially for my first time at a hotel

On site parking $35 day. I parked off site for FREE, No nearby Eateries, room was clean, homeless shelter 1 block away.

The Bad: I don't like the fact that I had to pay $30 for a one-night's stay at a hotel that I had already paid for. That's called a "hidden fee," and it's ridiculous to charge your own guests to park. The Good: This hotel was extremely clean, and went the extra effort to ensure a COVID-friendly stay. I think the rooms are being renovated, as our room appeared to have brand-new carpet and other modern amenities. The bed was the most comfortable that I've ever slept in, and I almost asked the hotel where they buy their beds and linens, so I could replicate the environment in my own home! I would definitely stay here again.

Gregg from nights is excellent. Gold Star and very pleasant. Days Desk people could work on personality and following threw on things better.

Nice location connected to the convention center and walking distance to everything.

Location may be this hotel's best feature. It is right by the convention center. This Hilton is an older property and the rooms have not been updated in quite a while. There were no available outlets by the bed nor any device outlets for charging phones or computers by the bed. Our TV had very few channels and the remote was nearly impossible to get to work. It does have on demand movies with many to choose from, albeit they were expensive to rent. There is small fitness room with nice treadmills and a couple of other aerobic machines. Handweights are also available along with a Universal machine. However there are no mats. There is a pool on the third floor but it is very small. The staff was great. It does have a restaurant and bar that seemed fairly nice.

Roger at the front desk was really helpful. He upgraded my room

The bathroom faucet leaks, tv brightness was low and cannot be controlled with generic remote, they charge 5$ for receiving my mail (5 grams.only)

Almaden Blvd San Jose CA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Downtown San Jose, Hilton San Jose is a leisurely stroll from popular sights such as Adobe Corporate Headquarters and San Jose State University. This 353-room, 4-star hotel has a restaurant, an outdoor pool, and a gym. Centrally located in San Jose, the hotel is connected to the convention center and also a short walk from SAP Center at San Jose.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

The 353 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

At Hilton San Jose, guests enjoy an outdoor pool, a gym, and a spa tub. Valet parking is available for USD 40 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and a computer station.

Room options

Room, 1 King Bed, Accessible, Bathtub (Executive Level)

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Guest reviews for Hilton San Jose

Everyone (28) Couples (4) Family (7)
1
Everyone

No food. No ice. Like living in a disaster aid area with no aid. Staff sucked. If they spoke to you at all it was to be rude.Severe limitations on pool and hot tub use. If this hotel expects to get back to business they don’t act like it. They removed every ice machine in the place. All at the same time. This was the worst hotel expe

By on Sep 18, 2021

3
Family

Mini fridge was missing from cabinet. No streaming on tv (Netflix, Hulu, etc) No room service

By on Sep 13, 2021

4
Partner Couples

The room was very nice and clean. There seemed to be construction going on so parking in the garage was very tight and not the best. The convention center also had an event going on which seemed to make that worse. The bar in the hotel closed at 10pm on a Saturday which seemed a bit early. Overall the stay was nice.

By on Aug 23, 2021

4
Family Partner Couples

I didn't like that we couldn't get to our room from the garage.

By on Aug 7, 2021

2
Business Business

The beds and pillows were nice. But no amenities, no room service, no bar or restaurant in the hotel. I would not stay at this hotel again.

By on Jun 4, 2021

1
Everyone

My credit card was inappropriately charged beyond the required deposit. Moreover, I was charged twice for parking. I talked to a Hilton staff member whose name is Dakota three times; he ensured me that he would correct the incorrect charges. He did not after three requests to do so.

By on Apr 5, 2021

5
Business Business

Bed was comfy, free wifi in room. Location is great. Staff communication was great.

By on Apr 1, 2021

4
Partner Couples Family

I liked it a lot especially for my first time at a hotel

By on Mar 8, 2021

4
Everyone

By on Mar 1, 2021

4
Family

On site parking $35 day. I parked off site for FREE, No nearby Eateries, room was clean, homeless shelter 1 block away.

By on Feb 24, 2021

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