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Recent guest reviews

i liked room condition but valet service was taking little longer than usual

Front desk staff were friendly. Maid service only made bed and changed bath towels. Nothing else in the room was touched.

My flight from New York was delayed by 4 hours and I arrived at the Tilden at 3am. The hotel was very accomodating and friendly notwithstanding my arrival after the normal check-in window.

The bathroom was shocking - half sink with glass shelves over it, so unable to wash face without getting water everywhere in tiny bathroom. Shower was a disgrace, only trickled and barely usable. I do not recommend this hotel.

Tilden looks great in terms of aesthetics but there are a few key components that were not so great. The service and WiFi are very poor. Elevator is tiny. Our rooms fan would not work unless the room light was on which wasn’t ideal for when sleeping.

Boutique hotel near the Tenderloin District in San Francisco. Good water pressure. Easy check-in. Terrible Cafe service. OK (but very loud and hipster) bar. Not my favorite. Not the worst.

Easy check-in and convenient location to restaurants, sites, and underground metro. You can even travel from the airport via BART and walk from the station.

Great hotel and central location to reach nearby sites and metro

Great hotel with attention to detail. Would absolutely recommended.

Thank you for an early check in! Great location in down town SF, near good restaurants and museums.

No central heating and no extra blanket in room. Had to call desk for a blanket and space heater. Wanted to pay cash for my room and was not allowed to do that.

A nice hotel, clean and comfortable. The location is just on the edge of a slightly seedy part of town, but it’s not too bad.

Nice redone hotel, not the best neighborhood but cool cafe and bar inside.

Great stay. Staff were accomodating and responsive to our needs during the stay. The location is also central to everything making it so much more convenient. The only thing I wish the hotel had is A/C in the room. Luckily, the weather was cool and the ceiling fan was sufficient.

Not a four star hotel. Very rough neighborhood. Not a room with view. Old fixtures. Bathroom needs maintenance. One elevator for entire hotel with capacity of two people with luggage. Flippant valet.

Hotel lobby is clean, good looking (decor), very welcoming and comfortable. Adjacent coffee shop and bar are nice; odd hours, but coffee was excellent and cocktails were great. The toughest aspect of this stay was the location (Tenderloin). The homeless situation is the worst I have seen to date. The streets are filthy and the persons on the street near the hotel were quite aggressive towards us and other passersby. There isn't a bellman or anyone out front of the hotel to present authority or to reassure guests that they are safe once in the vicinity of the hotel. The hotel is walkable to all transportation, Union Square, Chinatown, SOMA, etc. - that's all great. But, getting through the difficult scenarios presented on the streets on your way to those places should be noted and something guests are prepared for.

It was a very pretty hotel, in a convenient part of town for the festival we were attending (at Civic Center). A little pricey for what it was -- the room was quite small -- but very clean and with very nice amenities. Due to no fault of the hotel, the neighborhood is a bit noisy, so it was hard to get a restful night's sleep. Still, again, a super modern and pretty hotel, easy to get to, comfortable bed.

This is like on the border of the nice part and ghetto part of SF, from what I experienced. The hotel itself though is very nice and I would definitely stay here again for the value. The gentlemen at the front desk were more than helpful with valet and check-in, and they even let me check in early after explaining to them that I was early for a wedding. To that gentleman whose name I unfortunately can’t recall, thank you so much!

They charged a mandatory $24 per day amenities charge and there were no amenities beyond a cup of coffee and wifi in the room. You were credited $10 per day, that had to be used in the Bar/Restaurant that did not open till 2:00 pm, and the staff in the bar was exceptionally rude.

Taylor St San Francisco CA

Hotel highlights

  • Onsite dining
  • 24-hour fitness center
  • Rooftop terrace
  • 24-hour business center

Located in Downtown San Francisco within a short walk of Asian Art Museum of San Francisco, Tilden Hotel is within 2 miles (3 km) of other popular sights such as Lombard Street. This 118-room, 4-star hotel has a 24-hour fitness center along with a rooftop terrace and a 24-hour business center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 1:00 PM.


Rooms

All of Tilden Hotel's 118 individually decorated rooms provide MP3 docks, full-sized refrigerators/freezers, and coffee makers. Guests can expect to find 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ceiling fans, and safes.


Property features

Guests staying at Tilden Hotel enjoy a 24-hour fitness center, a rooftop terrace, and WiFi in public areas. Valet and self parking are available, and there's also an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Junior Suite

1 King Bed | Sleeps 4

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Tilden Hotel

Everyone (31) Couples (2) Family (4)
5
Family Family

i liked room condition but valet service was taking little longer than usual

By , from CA on Dec 23, 2019

Review comment responded on Dec 24, 2019

Thanks for staying with us. We appreciate your feedback!

3
Partner Couples

Front desk staff were friendly. Maid service only made bed and changed bath towels. Nothing else in the room was touched.

By on Sep 30, 2019

Review comment responded on Nov 14, 2019

Thanks for staying with us. We appreciate your feedback!

5
Family

My flight from New York was delayed by 4 hours and I arrived at the Tilden at 3am. The hotel was very accomodating and friendly notwithstanding my arrival after the normal check-in window.

By on Sep 16, 2019

Review comment responded on Nov 14, 2019

Thanks for staying with us. We appreciate your feedback! I am glad to hear we were to accommodate you during some difficult travel times.

1
Family

The bathroom was shocking - half sink with glass shelves over it, so unable to wash face without getting water everywhere in tiny bathroom. Shower was a disgrace, only trickled and barely usable. I do not recommend this hotel.

By on May 18, 2019

Review comment responded on May 27, 2019

Hello there, Thank you so much for your review! It’s sad to learn that you did not enjoy your last experience with due to the size our our bathroom that was not up to your expectations. At the Tilden Hotel, we strive our best to create memorable experiences for all our guests, that's the reason why we apologize for the fact you could not enjoy your stay as you wished. Best Regards! Samy

3
Everyone

Tilden looks great in terms of aesthetics but there are a few key components that were not so great. The service and WiFi are very poor. Elevator is tiny. Our rooms fan would not work unless the room light was on which wasn’t ideal for when sleeping.

By on Dec 18, 2018

Review comment responded on Dec 21, 2018

I'm so sorry to hear about your experience. It seems like the issues you had could have easily been addressed during your stay itself. Please let me know if I can do anything to make it up.

3
Everyone

Boutique hotel near the Tenderloin District in San Francisco. Good water pressure. Easy check-in. Terrible Cafe service. OK (but very loud and hipster) bar. Not my favorite. Not the worst.

By , from Riverside, California on Nov 20, 2018

Review comment responded on Nov 22, 2018

Hello Jeff, Not sure what encounter caused our wonderful cafe staff to cause a terrible service experience for you. We would love to hear the specifics so we can remain consistent with our service.

5
Everyone

Easy check-in and convenient location to restaurants, sites, and underground metro. You can even travel from the airport via BART and walk from the station.

By on Nov 17, 2018

Review comment responded on Nov 17, 2018

Thank you for a splendid review!

5
Everyone

Great hotel and central location to reach nearby sites and metro

By , from San Diego on Nov 11, 2018

Review comment responded on Nov 16, 2018

Thank you for a great feedback!

5
Everyone

Great hotel with attention to detail. Would absolutely recommended.

By on Nov 10, 2018

Review comment responded on Nov 16, 2018

Thank you so much!

5
Everyone

Thank you for an early check in! Great location in down town SF, near good restaurants and museums.

By , from Honolulu on Nov 2, 2018

Review comment responded on Nov 6, 2018

Thank you!

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