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Recent guest reviews

Well first when we got to the hotel I had to wait for someone to even come to the front desk. Then she told us where parking was, first off I drove a large SUV and this parking garage type things was small way to small. Then the gate was closed! So we couldn’t even get through. Then there was no parking so the employee had us go to the other side and block other people’s cars in. When we got to our room the key didn’t work, and when it finally did the toilet didn’t flush!! Y’all have a lot to work on for being so expensive in this city.

Hey Clean place, they close the gate so only guess have access to the property.

Property was conveniently located close to downtown. It does have some parking, although limited which is a big advantage in this area, but the place needs remodeling desperately. Toilet paper holder, nightstand lamps, metal shelves- all rusted... Wallpaper on the wall was peeling off... But this place did however have a marble floor. Note that if you come there during lunch hour- nobody will address anything- you can not get into the office, nobody would pick up a phone.

I had no issue. Rooms were clean, location was perfect and plentiful of parking as long as you check in the right time. Noise level is expecting for being so close to different districts of SF.

Hotel is clean. Breakfast is pour, no bread, no butter and no jam.

I was extremely disappointed with the service at the front desk this trip. I have stayed at this hotel dozens of times and have never had a problem until now. I requested to check out at noon instead of 11:00 on Saturday morning. The gentleman at the front desk curtly told me that check-out at 11:00 and was strictly enforced. As I'm loading up me car, the same front desk clerk had left the front desk and accosted me in the parking lot and rudely accused me of not staying in the hotel. Of course if he had looked at the hotel-issued parking pass on the dashboard he would have seen that I was. Things went downhill from there. I think I will stay elsewhere the next time I am in San Francisco.

Small room with a good location. Loved the restaurants nearby. On site parking was awesome. Breakfast was just some packaged pastries and coffee but that was fine for us. Staff was always very friendly and attentive.

The main problem with this hotel is the very thin walls. You hear everything. A lot of noise at night. Every night there were loud guests or visitors of guests yelling in the parking lot which echos. If you have someone above you the noise is bad. The free parking was helpful. The free breakfast was very lite. Danishes and juice. Other than the noise it was not bad, but the main reason you stay in a hotel is to sleep and could not do that here.

Since the first time I called to ask about parking front desk lady was sighing and short not showing care. I got to the hotel and there was no greeting and the lady in front desk was just sitting there without attempting to provide good service barely talked didn’t smile just doing the bare minimum and with a little bit of attitude towards questions, she didn’t even say where the room was located. The other lady from the next morning was nice.

Nice hotel close to the Westfield shopping center and also close to many transit stops.

Nice hotel if you’re looking for a cheap (money wise) place to stay near downtown San Francisco. Everything is pretty much within 20 mins

Todd at the front desk was very fantastic. He made helpful recommendations for restaurants and places of interest

Hotel staff not very welcoming and in an area of town that is not desireable

Stayed here many times. The renovated new section near check in is the way to go.

Make sure u stay in the main area near checkin vs across the street. Place is adequate.

The front desk staff was extremely nice and provided great recommendations on dining and directions on how to get around SF without using uber all the time. Highly recommend this hotel!

7th Street San Francisco CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown San Francisco, City Center Inn & Suites is within a few miles (5 km) of popular sights such as Lombard Street and University of San Francisco. This 34-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

All 34 rooms provide coffee makers, safes, and ironing boards. LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

City Center Inn & Suites features free WiFi in public areas, coffee in a common area, and express check-out. If you plan to drive, free parking is available. A multilingual staff is on hand to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a terrace, a vending machine, and a picnic area.

Room options

Deluxe Room, 1 Queen Bed Main building - Newly Renovated

1 Queen Bed | Sleeps 2

Suite, 3 rooms - 2 bedrooms w/Queen beds, Living/Dining Room

2 Queen Beds | Sleeps 4

Luxury Suite, 2 Queen beds, Living/Dining area

2 Queen Beds | Sleeps 4

Executive Suite, 1 Queen bed, Living/Dining area

1 Queen Bed | Sleeps 2

Guest reviews for City Center Inn & Suites

Everyone (17) Couples (1) Family (3)
1
Friends

Well first when we got to the hotel I had to wait for someone to even come to the front desk. Then she told us where parking was, first off I drove a large SUV and this parking garage type things was small way to small. Then the gate was closed! So we couldn’t even get through. Then there was no parking so the employee had us go to the other side and block other people’s cars in. When we got to our room the key didn’t work, and when it finally did the toilet didn’t flush!! Y’all have a lot to work on for being so expensive in this city.

By , from Las Vegas on Jun 15, 2020

Review comment responded on Jun 30, 2020

We do not have parking for long and tall motor vehicles, our building is not capable physically. We apologize for your inconveniences, however, we have to keep our garage secure and safe. Wishing you a good day.

5
Family

Hey Clean place, they close the gate so only guess have access to the property.

By on Jan 23, 2020

Review comment responded on Feb 21, 2020

Thank you for your feedback, greatly appreciate it. Wishing you a great day!

5
Everyone

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Thank you for taking time to rate our hotel from your busy life, we greatly appreciate it. Hope to see you soon and wishing you a good day.

2
Partner Couples

Property was conveniently located close to downtown. It does have some parking, although limited which is a big advantage in this area, but the place needs remodeling desperately. Toilet paper holder, nightstand lamps, metal shelves- all rusted... Wallpaper on the wall was peeling off... But this place did however have a marble floor. Note that if you come there during lunch hour- nobody will address anything- you can not get into the office, nobody would pick up a phone.

By on Nov 12, 2019

Review comment responded on Nov 18, 2019

Thank you for taking time for your review and we take them to heart, we will look into the matter and rectify immediately. We are a small Inn and our staff has to eat, but they are also doing other work which needs to be done prior to check in and check in time is 3pm. Wishing you a good day.

1
Everyone

By on Oct 17, 2019

Review comment responded on Oct 17, 2019

Thank you for staying with us and taking time to write review we appreciate your feedback!

4
Everyone

By on Oct 2, 2019

Review comment responded on Oct 3, 2019

Thank you for staying with us and taking time to review us we appreciate it!

5
Family

I had no issue. Rooms were clean, location was perfect and plentiful of parking as long as you check in the right time. Noise level is expecting for being so close to different districts of SF.

By , from Los Angeles,CA on Sep 23, 2019

Review comment responded on Sep 25, 2019

Thank you for staying with us and taking time to review us we appreciate it .

4
Family

Hotel is clean. Breakfast is pour, no bread, no butter and no jam.

By on Sep 8, 2019

Review comment responded on Sep 10, 2019

Thank you for staying with us and taking time to review us, we will work hard to solve the issues you have raised we appreciate your feedback!

2
Business Business

I was extremely disappointed with the service at the front desk this trip. I have stayed at this hotel dozens of times and have never had a problem until now. I requested to check out at noon instead of 11:00 on Saturday morning. The gentleman at the front desk curtly told me that check-out at 11:00 and was strictly enforced. As I'm loading up me car, the same front desk clerk had left the front desk and accosted me in the parking lot and rudely accused me of not staying in the hotel. Of course if he had looked at the hotel-issued parking pass on the dashboard he would have seen that I was. Things went downhill from there. I think I will stay elsewhere the next time I am in San Francisco.

By on Jun 2, 2019

Review comment responded on Jun 5, 2019

We are sorry that you were unhappy with your stay, We will work hard fix the issues you experienced, and thank you for staying with us.

3
Everyone

By on Jan 27, 2019

Review comment responded on Mar 27, 2019

Thank you for staying with us. We appreciate your feedback.

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