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Recent guest reviews

Breakfast was great. Rooms need updating and cleaning staff did not clean my room during my two day stay.

The property was clean and friendly staff

The king suite in the front tower must have been an original room because it was dark and dated. The cost for one night (~$300) was not justified.

Everything was perfect

Just one night stay. Parking is a little crowded. Due to Covid, breakfast is given in a bag. Just a lot of carbs. Coffee was brown water

The room was not at all as it was depicted online. It was old and worn, the air conditioner was extremely loud. Every time it would activate it sounded like a door was being forced open and then shut when it would power down. No hot water for a day, power went out. Had to use a different room to shower. Asked if we could just move to a room that had hot water and power, to no avail. Hot water and power did get restored, but not until later toward the evening. Very loud group in the parking lot, so loud to the point police were called. None of the amenities offered (pool, fitness center) were available due to Covid-19, but are still being listed as available. I have stayed in several Holiday Inn Express locations across the country and never had such a negative experience.

Always great customer service and friendly faces. Clean and comfortable

very old, loud and dirty. Staff not nice and not accommodating when we told them we wanted another room because we have a young child and were next to some drunk young kids. They said they can not change rooms. Do not recommend this place at all.

The best Holiday Inn Express. From the greeting of hotel staff to checking out on last day, it was a great hotel!

We really liked the location and the bed was VERY comfortable and clean. The main room was also clean as well as the bathroom ... at first glance. Then we noticed the ants. They seemed to stay in the bathroom area, but were all over everything in the morning including on and IN our closed container of baby formula. The hallways smelled a little old and carpets need a deep cleaning. But the staff was Very friendly and helpful at check in. Breakfast was also great with lots of variety.

Very clean They did not receive our reservation from Orbitz. Both people that were working the front desk made sure we were able to get a room at the rate we had paid to Orbitz

Not a very good hotel. The carpet was so dirty. Elevator was not near by. People were frustrated due to long lines during breakfast. The breakfast ladies were working tirelessly. They seem nice to people.

Front desk staff was very respectful and nice! Made me feel very comfortable. Room was immaculate-super clean!!!! Breakfast was a little busy and limited tables but the staff was quick to add more items. Thank you, we had a wonderful time.

This hotel is close to the 15 freeway which made getting around San Diego convenient. The staff was friendly and responsive to us. The room was clean and comfortable. An added benefit is that there is a really good barbeque restaurant within a close walk. We would choose that hotel again next time we need one in San Diego.

W Bernardo Dr San Diego CA

Hotel highlights

  • Free on-the-go breakfast on weekdays
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Rancho Bernardo, Holiday Inn Express San Diego N - Rancho Bernardo, an IHG Hotel is within a few miles (5 km) of sights such as Rancho Bernardo Inn Course and Oaks North Golf Club. This 180-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool.


Dining

Free on-the-go breakfast is included with your stay and awaits you on weekdays from 6:00 AM to 9:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 180 rooms have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include free local calls, safes, and ironing boards.


Property features

Holiday Inn Express San Diego N - Rancho Bernardo, an IHG Hotel features an indoor pool, an outdoor pool, and a gym. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

2 Double Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed | Sleeps 3

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Accessible, Non Smoking

1 Twin Bed | Sleeps 4

Guest reviews for Holiday Inn Express San Diego N - Rancho Bernardo, an IHG Hotel

Everyone (29) Couples (1) Family (14) Other (1)
3
Business Business

Breakfast was great. Rooms need updating and cleaning staff did not clean my room during my two day stay.

By on Aug 8, 2021

5
Family with small children

The property was clean and friendly staff

By on Jul 26, 2021

2
Family

The king suite in the front tower must have been an original room because it was dark and dated. The cost for one night (~$300) was not justified.

By on Jul 13, 2021

5
Family

Everything was perfect

By on Jul 7, 2021

4
Everyone

By on Jun 2, 2021

5
Everyone

By on May 16, 2021

4
Family with small children

Just one night stay. Parking is a little crowded. Due to Covid, breakfast is given in a bag. Just a lot of carbs. Coffee was brown water

By on Oct 19, 2020

1
Family Family

The room was not at all as it was depicted online. It was old and worn, the air conditioner was extremely loud. Every time it would activate it sounded like a door was being forced open and then shut when it would power down. No hot water for a day, power went out. Had to use a different room to shower. Asked if we could just move to a room that had hot water and power, to no avail. Hot water and power did get restored, but not until later toward the evening. Very loud group in the parking lot, so loud to the point police were called. None of the amenities offered (pool, fitness center) were available due to Covid-19, but are still being listed as available. I have stayed in several Holiday Inn Express locations across the country and never had such a negative experience.

By , from Chicago on Sep 8, 2020

5
Partner Couples

Always great customer service and friendly faces. Clean and comfortable

By on Jul 21, 2020

4
Everyone

By on Mar 9, 2020

Holiday Inn Express San Diego N - Rancho Bernardo, an IHG Hotel

17065 W Bernardo Dr, San Diego, CA 92127
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