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Recent guest reviews

Gorgeous old hacienda in San Cristóbal de las Casas. A must see!

Sorry. Did not like. The positive things: Hotel LOOKS beautiful from the outside yes, its all very antique and almost from another time. The have peacocks walking around, looks cool. That's about it. The Negative thing: The have saints and crosses everywhere!! every single room & every single spot has some religious thing. Made me SUPER uncomfortable. The rooms are super cold. Hot water takes a long time to come in. Beds are hard. Food is mediocre. The peacocks are squawking at 7am in the morning. Sound travels a lot between the walls and halls so you hear EVERYTHING! NOTHING for the kids to do. Did not like at all. Never again!

This hotel has way to many saints and weird things everywhere. Did not like. Food in my opinion is bad. And there is nothing for the kids to do. Sound travels a lot, so its a rude awakening EVERY morning. Rooms are cold. NOT for me. Did not like.

Nice place overall, far from town but we wanted that. For the cheap rates, they give you rooms in the old house which is charming but colder (and they can't light warming fires anymore due to a new law).

We were there to attend a wedding and the staff was very helpful. I must say the resturant (Monica) and desk (Mauricio) staff were the friendliest I have seen in quite a while. They went out of their way to make our eating and room experience a pleasure. I especially enjoyed the fireplace in the room and resturant. Our friends involved many English speaking persons and the staff put forth extra effort to accomodate them. Taxis were plentiful. The gardens were beautiful including the 2 peacocks. Definately will go back.

[...]This hotel is NOT in the historic center of San Cristobal de las Casas but outside and beyond walking distance. To enjoy time in the city center, you have to drive and fight for a public parking space or pay for a taxi ride. We did the latter to reduce stress.

The staff were very pleasant but the restaurant was closed and it is located a mile from the center of town. Only 25 or 30 pesos but too far to walk. Fine if you have a car and there is offstreet packing. The rooms and garden were pleasant. The fires in the room were a nice touch. We were able to have breakfast at a simple cafe nextdoor. There was no overnight staff cover. When we wanted to make restaurant or activity reservations we could use the hotel phone or computer but there was no concierge to speak of. This would be difficult for someone who could not speak Spanish.

Prolongacion Insurgentes No. 162 junto San Cristobal de las Casas CHIS

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Concierge services
  • Laundry facilities

Hotel Hacienda Don Juan places you within 2 miles (3 km) of Santo Domingo Handicraft Market and Arches of Carmen. This 29-room, 3-star hotel welcomes guests with conveniences like a restaurant, concierge services, and dry cleaning/laundry services.


Dining

Enjoy a bite to eat at Los Alamos, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to noon.


Rooms

All 29 individually decorated rooms feature balconies and phones. TVs come with cable channels, and free wired Internet keeps guests connected. Bathrooms offer hair dryers and free toiletries.


Property features

Guests staying at Hotel Hacienda Don Juan enjoy free WiFi in public areas, laundry facilities, and wedding services. Transportation is made easy with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a porter/bellhop and a garden.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Hotel Hacienda Don Juan

Everyone (1) Couples (2) Family (4)
5

beautiful hotel

Everyone

Gorgeous old hacienda in San Cristóbal de las Casas. A must see!

By , from Grayslake, Il on Dec 8, 2017

3

no. no. no.

Family

Sorry. Did not like. The positive things: Hotel LOOKS beautiful from the outside yes, its all very antique and almost from another time. The have peacocks walking around, looks cool. That's about it. The Negative thing: The have saints and crosses everywhere!! every single room & every single spot has some religious thing. Made me SUPER uncomfortable. The rooms are super cold. Hot water takes a long time to come in. Beds are hard. Food is mediocre. The peacocks are squawking at 7am in the morning. Sound travels a lot between the walls and halls so you hear EVERYTHING! NOTHING for the kids to do. Did not like at all. Never again!

By on Mar 4, 2015

2

scary, weird.. not for me.

Family

This hotel has way to many saints and weird things everywhere. Did not like. Food in my opinion is bad. And there is nothing for the kids to do. Sound travels a lot, so its a rude awakening EVERY morning. Rooms are cold. NOT for me. Did not like.

By on Mar 4, 2015

4

good for a retreat

Couples

Nice place overall, far from town but we wanted that. For the cheap rates, they give you rooms in the old house which is charming but colder (and they can't light warming fires anymore due to a new law).

By on Nov 28, 2014

4

great place to get away.

Couples

We were there to attend a wedding and the staff was very helpful. I must say the resturant (Monica) and desk (Mauricio) staff were the friendliest I have seen in quite a while. They went out of their way to make our eating and room experience a pleasure. I especially enjoyed the fireplace in the room and resturant. Our friends involved many English speaking persons and the staff put forth extra effort to accomodate them. Taxis were plentiful. The gardens were beautiful including the 2 peacocks. Definately will go back.

By on Mar 17, 2014

4

colonial hide-away outside of town

Family

[...]This hotel is NOT in the historic center of San Cristobal de las Casas but outside and beyond walking distance. To enjoy time in the city center, you have to drive and fight for a public parking space or pay for a taxi ride. We did the latter to reduce stress.

By on Jan 10, 2011

2

ok if you have a car

Family

The staff were very pleasant but the restaurant was closed and it is located a mile from the center of town. Only 25 or 30 pesos but too far to walk. Fine if you have a car and there is offstreet packing. The rooms and garden were pleasant. The fires in the room were a nice touch. We were able to have breakfast at a simple cafe nextdoor. There was no overnight staff cover. When we wanted to make restaurant or activity reservations we could use the hotel phone or computer but there was no concierge to speak of. This would be difficult for someone who could not speak Spanish.

By on Jan 5, 2011

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