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Recent guest reviews

Solid property, currently undergoing some refresh and renovations. Suites are well equipped, would be an easy 3-5 night stay. Great breakfast (included) and staff is super friendly and helpful. Night staff (Liz?) was awesome at check in.

Clean

Perhaps, because the hotel is under renovation, this review is not as great as it once was. The staff mentioned they were having issues. One elevator was out of service. The second elevator, the lights were off (dark when the doors closed), and because one of the elevators was out of service, the working elevator always went back to the 8th floor, to expediate service. Requests were made for additional pillows at check in. They never arrived. After 4 hours, I went back to the front desk to request the pillows again. The lady at the front desk was by herself and asked me to come back to get them later. Our room was one of the recently completed renevated rooms. The bathroom (shower) was horrible and not clean. I took numerous pictures of the shower. I wnt back to get the pillows and was told the cleaning staff had gone home at 6:30. I then went to Target to buy bathroom cleaning supplies. I cleaned the bathroom shower and floor. Once completed I took additional pictures.

great accommodations and staff. Definitely, will visit there agsin

The room was not very clean. The bathroom had a smell. On tje weekend you have to request for them to come and clean. I called the reception desk multiple times and no one answered. The did not come ti clean or take trash out

The pool was on my floor the third floor not on ground.

The room is a great size. Love it! We were disappointed that there was no shampoo when we arrived at midnight. Too tired to call them to fill it up.

It was excellent!! My whole family enjoyed it. The room, the pool, breakfast, staff, even the office room. I was able to print my SeaWorld tickets there for free. The staff was really helpful and kind! I would definitely stay there again.

This was our second time to stay at this facility and we were just as satisfied as the first time. Other than a minor issue with the room key it was an enjoyable stay.

What a shock it was to me when my room phone rang, right after I entered my room. It was the front desk calling to make sure that I made it safely to my room and that it was to my liking. I have never had a hotel do that, in all of my travels. Thank you for keeping me safe!!

This is a very comfortable hotel. We enjoyed the pool and hot tub

The front desk staff allowed us an early check in which was great, since we arrived in town earlier than anticipated.There were four of us with 2 of us each in double queen suites. The room that my friend and I were assigned smelled badly and we weren't sure if it was from a dog that had been in the room or what. The carpeting was pretty stained and dirty looking but, we stuck it out for the night since we were allowed to check in early. We did speak to the front desk the following day and they were quick to move us to another room which just happened to be right across the hall from our other friends so, that worked out beautifully. The accommodations are a bit dated but, for the value, the rooms were clean with the exception of our first night. The staff were pretty decent and helpful with any issues that we had including the housekeeping staff who were quite pleasant.

Veria nice hotel. Close to food, shopping, entertainment, and the airport. All at the same time.

Great deal, we got a suite with refrigerator, stove, microwave and dishwasher, what else to ask when you travel with kids. Next time on San Antonio will definitely stay there.

Ne Loop 410 San Antonio TX

Hotel highlights

  • Close to North Star Mall
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in North San Antonio - SAT within a mile (2 km) of North Star Mall, Staybridge Suites San Antonio, an IHG Hotel is within a few miles (5 km) of Quarry Golf Club. This 136-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 136 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities.


Property features

Guests staying at Staybridge Suites San Antonio, an IHG Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.

Room options

Suite, 1 Bedroom

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Bedrooms

1 King Bed and 2 Queen Beds | Sleeps 6

Suite, 2 Bedrooms

1 King Bed and 2 Queen Beds | Sleeps 6

Guest reviews for Staybridge Suites San Antonio, an IHG Hotel

Everyone (15) Couples (3) Business (1) Family (14) Friends (1) Other (1)
4
Family

Solid property, currently undergoing some refresh and renovations. Suites are well equipped, would be an easy 3-5 night stay. Great breakfast (included) and staff is super friendly and helpful. Night staff (Liz?) was awesome at check in.

By on Nov 8, 2021

Review comment responded on Nov 9, 2021

Thank you for taking the time to complete our brief survey. We are pleased to hear you enjoyed your stay and look forward to seeing you in the future.

5
Everyone

Clean

By on Oct 19, 2021

Review comment responded on Oct 22, 2021

Thank you for taking the time to complete our brief survey. We are pleased to hear you enjoyed your stay. We look forward to providing you with excellent service in the future. We appreciate your feedback.

2
Family

Perhaps, because the hotel is under renovation, this review is not as great as it once was. The staff mentioned they were having issues. One elevator was out of service. The second elevator, the lights were off (dark when the doors closed), and because one of the elevators was out of service, the working elevator always went back to the 8th floor, to expediate service. Requests were made for additional pillows at check in. They never arrived. After 4 hours, I went back to the front desk to request the pillows again. The lady at the front desk was by herself and asked me to come back to get them later. Our room was one of the recently completed renevated rooms. The bathroom (shower) was horrible and not clean. I took numerous pictures of the shower. I wnt back to get the pillows and was told the cleaning staff had gone home at 6:30. I then went to Target to buy bathroom cleaning supplies. I cleaned the bathroom shower and floor. Once completed I took additional pictures.

By on Feb 24, 2021

3
Everyone

By on Sep 8, 2020

Review comment responded on Sep 23, 2020

Thankyou kindly for your feedback, we value each and every guest and are pleased to hear that you enjoyed your stay. We hope in the near future you will come back and visit us again. Have a great day.

5
Everyone

great accommodations and staff. Definitely, will visit there agsin

By on Aug 9, 2020

Review comment responded on Aug 11, 2020

Thank you kindly for your feedback. We value each and every guest and appreciate you staying with us. We hope in the near future you will come back and stay with us again. Have a great day.

3
Family

The room was not very clean. The bathroom had a smell. On tje weekend you have to request for them to come and clean. I called the reception desk multiple times and no one answered. The did not come ti clean or take trash out

By on Jan 21, 2020

Review comment responded on Jan 22, 2020

thank you for staying with us, we apologize for the issues during your stay and have share your experience with the staff to help them improve

4
Everyone

By on Nov 13, 2019

Review comment responded on Dec 29, 2019

Thank you for staying with us we hope to see you again!

5
Everyone

By on Oct 21, 2019

5
Everyone

By on Oct 10, 2019

4
Family with small children

The pool was on my floor the third floor not on ground.

By on Jul 13, 2019

Review comment responded on Jul 18, 2019

Thank you for your review. We hope to see you next time you are in the San Antonio area!

Staybridge Suites San Antonio, an IHG Hotel

66 Ne Loop 410, San Antonio, TX 78216
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