Skip to main content
Beginning of main content

Recent guest reviews

The beds are comfortable. Ac did not cool the room very well. Booked a non smoking room. Room smelled like stale smoke. Had to wash EVERYTHING including my shoes when i got home because of the smoke smell. Light outside the room was so bright, it was like daylight inside the room. Made it difficult to sleep.

Good and clean.....................................

Overall, for the price, it was okay. The only problem I had was with an ant problem in the hotel parking lot where I parked my car overnight. Some of the ants got inside my car and it was a pain to get rid of them.

OMG!!! Absolute dump and does not feel safe. Walked in to the lobby to the overpowering smell of curry. I sure enjoy curry on my food, but this was ridiculous. Stay at Country Inn up the road.....that one is AAAAA++++

Booked the King Suite with Jacuzzi, room was clean and spacious. Jacuzzi was perfect touch for relaxing after a night out enjoying the town. Staff was great with the late check-in and got us taken care of quick so we could get to our room. The property was nice and quiet no one lingering around no loud noises, so don't let the area it's located in fool you it was good for the stay. More breakfast options would be great.

This placev seriously needs to be removed from ORBITZ. What a disgusting unsatisfactory managed and operated rooming facility. Cant even dignify it by calling it a hotel. The only residence that do use that establishment are drug & sex related occupants. The housekeeper even told me that was their main clients. The only reason we chose it was by a rating Recommendation on orbitz....??? How does orbitz verify these ratings. It took 3 times for the management behind a plate glass window to get us a key to a sub standard room. The 1st one was never opened to is, the 2nd room we could not gain access until we forced MANAGEMENT to come open the door for us. Then upon entrance.. The towels were black & moldy , the roller had hair and other deposits? The microwave had at least 2 day old food still inside of it the sheets had stains on them and burns on bedspread & curtains. The front desk operator asked us if we needed heat in the room ?? The outside temp was 50° ?. I TOOK PICTURES OF ALL THE ISSUEE. Once in a 3rd room there was no hot water ( hottest water 100°if that) and tv didn't work. We called down front desk about tv service and they never came up . Called in the morning a housekeeper came and said the remote was broken. Duh we knew that. Housekeeper knocking on door at 9 am. Checkout not till 11. When we called the front desk for our concerns the clerk said knew nothing about it and hung up. Need I say anymore. POSSIBBLE EXPLANATION REQUESTED ???

Friendly staff. Very clean. Why are you making me add more to finish survey. Very frustrating

The room is small and located a bit out of the wsy. However, the bed is extremely comfy, it was clean, and had a fridge, microwave and the staff was extremely helpful. Overall it was a decent stay.

mm i guess you get what u pay for. they only clean room if you ask them. wasnt average(was below) and wasnt the best. .

The hotel was very nice and in a descent location with access to shops, dining, entertainment and the highway. I definately would like to stay there again.

Pinn Rd San Antonio TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located in West San Antonio, Americas Best Value Inn San Antonio Lackland AFB is a leisurely stroll from sights such as Lackland Air Force Base and Joint Base San Antonio. This 28-room motel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay.


Rooms

Americas Best Value Inn San Antonio Lackland AFB's 28 rooms provide microwaves, free local calls, and ironing boards. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.


Property features

At Americas Best Value Inn San Antonio Lackland AFB, guests have access to free WiFi in public areas, coffee in a common area, and express check-out. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.

Room options

Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Americas Best Value Inn San Antonio Lackland AFB

Everyone (3) Couples (4) Family (5)
2
Partner Couples

The beds are comfortable. Ac did not cool the room very well. Booked a non smoking room. Room smelled like stale smoke. Had to wash EVERYTHING including my shoes when i got home because of the smoke smell. Light outside the room was so bright, it was like daylight inside the room. Made it difficult to sleep.

By on Jul 19, 2021

Review comment responded on Jul 23, 2021

Thank you for choosing us for your lodging needs. It's unfortunate to read that your recent experience with us was anything less than exceptional. While we're glad that you found our beds comfortable, we regret to read that you encountered some other issues in your room. Your comments have been duly noted and will be promptly addressed. We appreciate your feedback, and we hope that your next trip goes more smoothly.

5
Family Partner Couples Family

Good and clean.....................................

By on Dec 26, 2019

3
Partner Couples

Overall, for the price, it was okay. The only problem I had was with an ant problem in the hotel parking lot where I parked my car overnight. Some of the ants got inside my car and it was a pain to get rid of them.

By on Sep 16, 2019

3
Everyone

By on Sep 3, 2019

1
Business Business

OMG!!! Absolute dump and does not feel safe. Walked in to the lobby to the overpowering smell of curry. I sure enjoy curry on my food, but this was ridiculous. Stay at Country Inn up the road.....that one is AAAAA++++

By on Jun 16, 2019

Review comment responded on Jun 21, 2019

Much appreciation for reaching out to share your experience. It saddens us that we failed to meet your expectations, and we thank you for noting where we fell short. We can do better, and we would love another chance to prove it to you. Please consider us again.

5
Partner Couples

Booked the King Suite with Jacuzzi, room was clean and spacious. Jacuzzi was perfect touch for relaxing after a night out enjoying the town. Staff was great with the late check-in and got us taken care of quick so we could get to our room. The property was nice and quiet no one lingering around no loud noises, so don't let the area it's located in fool you it was good for the stay. More breakfast options would be great.

By , from Austin on May 27, 2019

Review comment responded on Jun 1, 2019

thank you for staying with us.

1

nothing positive.

Everyone

This placev seriously needs to be removed from ORBITZ. What a disgusting unsatisfactory managed and operated rooming facility. Cant even dignify it by calling it a hotel. The only residence that do use that establishment are drug & sex related occupants. The housekeeper even told me that was their main clients. The only reason we chose it was by a rating Recommendation on orbitz....??? How does orbitz verify these ratings. It took 3 times for the management behind a plate glass window to get us a key to a sub standard room. The 1st one was never opened to is, the 2nd room we could not gain access until we forced MANAGEMENT to come open the door for us. Then upon entrance.. The towels were black & moldy , the roller had hair and other deposits? The microwave had at least 2 day old food still inside of it the sheets had stains on them and burns on bedspread & curtains. The front desk operator asked us if we needed heat in the room ?? The outside temp was 50° ?. I TOOK PICTURES OF ALL THE ISSUEE. Once in a 3rd room there was no hot water ( hottest water 100°if that) and tv didn't work. We called down front desk about tv service and they never came up . Called in the morning a housekeeper came and said the remote was broken. Duh we knew that. Housekeeper knocking on door at 9 am. Checkout not till 11. When we called the front desk for our concerns the clerk said knew nothing about it and hung up. Need I say anymore. POSSIBBLE EXPLANATION REQUESTED ???

By , from san Antonio, tx on Feb 18, 2018

4
Everyone

Friendly staff. Very clean. Why are you making me add more to finish survey. Very frustrating

By on May 3, 2016

4

good room for short stay

Family

The room is small and located a bit out of the wsy. However, the bed is extremely comfy, it was clean, and had a fridge, microwave and the staff was extremely helpful. Overall it was a decent stay.

By on Sep 1, 2014

2

easy to get to

Family

mm i guess you get what u pay for. they only clean room if you ask them. wasnt average(was below) and wasnt the best. .

By on Aug 18, 2011

Americas Best Value Inn San Antonio Lackland AFB

2435 Pinn Rd, San Antonio, TX 78227
url importing http://sso-opn.orbitz.com/San-Antonio-Hotels-Americas-Best-Value-Inn-San-Antonio-Lackland-AFB.h1111244-p2.Hotel-Reviews
There was an error importing /San-Antonio-Hotels-Americas-Best-Value-Inn-San-Antonio-Lackland-AFB.h1111244-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/San-Antonio-Hotels-Americas-Best-Value-Inn-San-Antonio-Lackland-AFB.h1111244-p2.Hotel-Reviews

Frequently asked questions