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Recent guest reviews

We lined the hotel. And they let us che

The pool was full of debris, hot tub over chlorinated. Carpet was stained. They didn’t tell us there was a charge for parking until after. The hallway smelled like sewage.

Wish The Starbucks stayed open throughout the day.

Convenient location! Near to gas station and local restaurants

This hotel was perfect for what we needed which was a one night stay while passing through. I wasn't too thrilled to have to pay for parking each night but understand.

Not the best part of town, transients Parking was an extra $12/day, no breakfast

Everything was really good, i enjoyed my stay.

The AC unit was broken in our room but the staff was very nice and remedied the issue by placing us into another room in the tower. The pool was very nice! The staff is very friendly and ready to help.

Nice, clean, excellent staff, Affortable

I have been at some Home2 Suites by Hilton that, because of their newer condition, are better facilities than this 4-stars Sheraton. Otherwise, the hotel was well-maintained and clean. I would not hesitate to stay at this hotel again.

Lived it. Convenient walk to restaurants and Salt Palace, great staff, great service.

I had a suite that was very stark, rather than decorated. Felt like several pieces of furniture had been plopped into a room. Lighting was bad. Bed was good, but that's about it. Also, the environmentally conscious side of me was disappointed to see two huge roaring fires (an indoor fireplace and an outside firepit) flaming away literally all night. I don't know about the outside firepit, but the inside fire was in a space that was mainly a walkthrough corridor, not a place where people would congregate and socialize around a fire (there was no furniture in this area). Both fires were in areas where practically no one would see them, I believe. Unbelievable waste.

Customer service was excellent. Room was clean and spacious

It had a wonderful fire pit and and great lobby. I paid extra for the loft room with a pull out couch. They said they didn’t have that room available and we ended up with a smaller room with no couch and we still paid extra.

I liked the loft rooms, but twice in 3 days we were out of heat where it got dowb to 61 degrees in the room. All we heard was we are trying to fix it. But nothing to keep us warm till it was fixed. So we sat arounf wrapped up in the quilt..

All very good, super friendly, prompt & accurate staff

W 500 S Salt Lake City UT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • 24-hour business center

Located in Downtown Salt Lake City, Sheraton Salt Lake City Hotel is a leisurely stroll from sights such as Eagle Gate College and Off Broadway Theatre. This 4-star hotel welcomes guests with 362 rooms and conveniences like free in-room WiFi, a fitness center, and a 24-hour business center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with to-go breakfast, available for a fee from 6:30 AM to noon.


Rooms

All 362 rooms provide refrigerators, coffee makers, and free bottled water. 42-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include safes, phones, and ironing boards.


Property features

Guests of Sheraton Salt Lake City Hotel enjoy a fitness center, free WiFi in public areas, and conference space. Self parking is offered for USD 12 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking, Balcony

2 Double Beds | Sleeps 4

Loft, 1 Bedroom, Non Smoking, Courtyard View

1 King Bed | Sleeps 4

Guest reviews for Sheraton Salt Lake City Hotel

Everyone (23) Couples (5) Family (11)
5
Everyone

We lined the hotel. And they let us che

By on Aug 8, 2021

Review comment responded on Sep 17, 2021

Good day! Thank you for the great rating! We are happy you enjoyed your stay. We hope to see you soon!

3
Family

The pool was full of debris, hot tub over chlorinated. Carpet was stained. They didn’t tell us there was a charge for parking until after. The hallway smelled like sewage.

By on Jul 26, 2021

Review comment responded on Jul 26, 2021

Good morning. We're sorry you had a poor experience here. Please contact us directly to share what happened so we can look for an opportunity to make it right!

5
Everyone

By on Jun 1, 2021

Review comment responded on Jun 13, 2021

Thank you for the great rating! We are happy you enjoyed your stay. We hope to see you soon!

5
Family

Wish The Starbucks stayed open throughout the day.

By on Apr 19, 2021

Review comment responded on May 6, 2021

"Thanks for staying with us. We appreciate your feedback!"

4
Family

Convenient location! Near to gas station and local restaurants

By on Apr 17, 2021

Review comment responded on May 6, 2021

"Thanks for staying with us. We appreciate your feedback!"

4
Everyone

By on Apr 16, 2021

Review comment responded on May 6, 2021

"Thanks for staying with us. We appreciate your feedback!"

5
Family Business Business

This hotel was perfect for what we needed which was a one night stay while passing through. I wasn't too thrilled to have to pay for parking each night but understand.

By on Mar 31, 2021

Review comment responded on May 6, 2021

Thank you for the great rating! We are happy you enjoyed your stay. We hope to see you soon!

3
Family

Not the best part of town, transients Parking was an extra $12/day, no breakfast

By on Mar 29, 2021

Review comment responded on May 6, 2021

Dear Anonymous, We regret that your stay with us did not meet your expectations. Currently we are doing our best to overcome the challenges of being a hotel in the heart of a major city. As with most downtown hotels in Salt Lake City we do charge a parking fee, listed on our website, which is actually below the average rate in our zone. Unfortunately due to the Covid-19 pandemic we have chosen to suspend our breakfast service until further notice. We thank you for reaching out to us and apologize for any inconveniences you may have experienced.

4
Partner Couples Family

Everything was really good, i enjoyed my stay.

By on Feb 28, 2021

Review comment responded on Feb 28, 2021

We are so pleased your enjoyed your stay with us! We look forward to welcoming you back again soon!

5
Everyone

By on Oct 3, 2020

Sheraton Salt Lake City Hotel

150 W 500 S, Salt Lake City, UT 84101
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