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Recent guest reviews

Friendly staff and nice clean rooms!

We were happy that the hotel has a shuttle service to the airport. The air conditioner went off in the evening, and the staff did not turn it back on. It was a hot night.

This hotel was run down and dirty. The rooms were small. The staff was snarky. Housekeeping entered our room before we had checked out. We got a wake-up call that we did not place, which means someone else did not get their call. I couldn't wait to get out of there.

Clean & Friendly Staff.

Convenient and Cara was very helpful.

Comfortable place. Excellent value for your money

I booked this hotel simply because it said it had a free shuttle to airport. We had a rental car and an early flight so we didn't book the rental for an extra day. We had planned on getting the shuttle service to pick us up after we dropped off the rental and take us back to the airport the next day. Ended up spending 30.00 on 2 uber/lyft trips. Also bathroom door had a hole in it and cracked tile in bathroom floor.

Hotel was ok…older hotel that needs work but our room was clean.

Perfect location. 5:00 am check in, only 5 min hotel to counter at airport.

Chose for location and free shuttle & free breakfast. We were on a tight budget this trip. However the shuttle wasn't running at all. The breakfast was your choice of an unhealthy granola bar, frozen sausage biscuit you had to cook in your room in your microwave and a yogurt. Not at all like the picture on the website. I get things are still changed from covid but don't advertise these things if they aren't available.

Conveniently located in 6 minute drive from airport. Nice lobby, good room. Old towels.

Clean, convenient, and good breakfast

We never stayed there, and we want our money back. We were traveling from overseas with 6 suitcases. We purchased their services based on Orbitz saying they offer airport shuttle service. When we called for the shuttle, they said they did not have it anymore. We did not yet have cell service because we were coming from overseas, so we were stranded at the airport for 3 hours trying to get a new hotel, Uber service, refund, etc. :( By then other hotels were unavailable or had closed their shuttle services, too. We finally went to another hotel that at least had shuttle serve the next day.

I didn't like the toileties. The shampoos and body wash weren't as good of quality as most. I did like the dispensers though.

Excellent stay at this clean and organized motel near SLC airport.

No shuttle, No breakfast! Wouldn’t answer their phone at 3 AM when the next room was causing a screen. Checked out agent had no reactions at all. Hair on the bathroom floor, the site online says they offer all of the amenities listed. That’s why we booked! But no luck.

Place was clean and staff was nice. Needs an upgrade as the keys reset a lot. Getting to look as an older place, but at least it is cheap.

Tommy Thompson Rd Salt Lake City UT

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Microtel Inn & Suites by Wyndham Salt Lake City Airport places you within a 10-minute drive of Utah State Fairpark and Stonebridge Golf Club. This hotel has 104 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:00 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 104 soundproofed rooms provide coffee makers, free long-distance calls, and free local calls. Guests can expect free WiFi and 43-inch LED TVs with satellite channels. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include ironing boards and desks.


Property features

Microtel Inn & Suites by Wyndham Salt Lake City Airport features a fitness center, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Salt Lake City Airport

Everyone (49) Couples (10) Family (24)
5
Family

Friendly staff and nice clean rooms!

By on Aug 25, 2021

Review comment responded on Aug 25, 2021

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

3
Everyone

We were happy that the hotel has a shuttle service to the airport. The air conditioner went off in the evening, and the staff did not turn it back on. It was a hot night.

By on Aug 19, 2021

Review comment responded on Aug 20, 2021

Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

1
Partner Couples

This hotel was run down and dirty. The rooms were small. The staff was snarky. Housekeeping entered our room before we had checked out. We got a wake-up call that we did not place, which means someone else did not get their call. I couldn't wait to get out of there.

By on Aug 13, 2021

Review comment responded on Aug 16, 2021

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4
Family

Clean & Friendly Staff.

By on Jul 19, 2021

Review comment responded on Jul 20, 2021

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4
Family

Convenient and Cara was very helpful.

By on Jul 19, 2021

Review comment responded on Jul 20, 2021

Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

4
Family

Comfortable place. Excellent value for your money

By on Jul 12, 2021

Review comment responded on Jul 12, 2021

Thank you for taking the time to share. We appreciate your feedback regarding our value. We hope you'll return to see how we continue to improve our service and hospitality.

3
Family

I booked this hotel simply because it said it had a free shuttle to airport. We had a rental car and an early flight so we didn't book the rental for an extra day. We had planned on getting the shuttle service to pick us up after we dropped off the rental and take us back to the airport the next day. Ended up spending 30.00 on 2 uber/lyft trips. Also bathroom door had a hole in it and cracked tile in bathroom floor.

By on Jun 17, 2021

Review comment responded on Jun 19, 2021

We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

3
Partner Couples

Hotel was ok…older hotel that needs work but our room was clean.

By on Jun 14, 2021

Review comment responded on Jun 16, 2021

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

4
Business Business

Perfect location. 5:00 am check in, only 5 min hotel to counter at airport.

By on Jun 14, 2021

Review comment responded on Jun 14, 2021

Thank you for sharing your experience with us. We appreciate the input referring to our location. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

3
Family Family with small children

Chose for location and free shuttle & free breakfast. We were on a tight budget this trip. However the shuttle wasn't running at all. The breakfast was your choice of an unhealthy granola bar, frozen sausage biscuit you had to cook in your room in your microwave and a yogurt. Not at all like the picture on the website. I get things are still changed from covid but don't advertise these things if they aren't available.

By on Jun 7, 2021

Review comment responded on Jun 8, 2021

We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

Microtel Inn & Suites by Wyndham Salt Lake City Airport

61 Tommy Thompson Rd, Salt Lake City, UT 84116
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