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Recent guest reviews

Terrific breakfast, big rooms

Great breakfast!

Fairly good value here. Older hotel, breakfast was adequate. Staff was helpful. They clean your room IF you ask. We weren't interested in a cleaning, but had to scrounge for more toilet paper, soap, and shampoo - - perhaps these items could be made available at the desk when refills are needed but cleaning service is not yet needed.

I thought everything was good except the poor WiFi connections.I will highly recommend this place to my friends if only they had a good WiFi connections I was so frustrated with it made me forget the good things .

Great staff and stay!

I liked this place.

N/A

It was OK. It definitely needed some updating. I would rated a three out of five. We left early because we were expecting something better.

Crystal Inn very much met my standards and we all enjoyed our stay and our rooms.. it was convenient to all the stuff we wanted to do in downtown SLC. What a fantastic city!

Close to center city, good value, room in good condition, clean, comfortable bed, microwave with good size fridge, nice breakfast, nice pool and hot tub, tiny fitness room , equipment needs some maintenance. wifi is a little slow, HVAC is quiet but a little difficult to stabilize. Staff is pleasant and helpful.

We had a jacuzzi suite and we enjoyed it very much !

We stayed in the suite with a hot tub in the room and absolutely loved it

We liked the pool and sauna. The surrounding area is a bit unsightly.

Great location, close to everything. Clean facilities and comfy rooms.

free breakfast limited choices. close to downtown

W 500 S Salt Lake City UT

Hotel highlights

  • Walking distance to Vivint Smart Home Arena
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown Salt Lake City within a short walk of Vivint Smart Home Arena, Crystal Inn Hotel & Suites Salt Lake City - Downtown is within a mile (2 km) of other popular sights such as Salt Palace. This 3-star hotel has 175 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.


Rooms

The 175 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include free local calls, safes, and ironing boards.


Property features

Guests staying at Crystal Inn Hotel & Suites Salt Lake City - Downtown enjoy an indoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Standard King

1 King Bed | Sleeps 4

Standard King w/ Jetted tub

1 King Bed | Sleeps 4

Standard Queen

2 Queen Beds | Sleeps 5

Guest reviews for Crystal Inn Hotel & Suites Salt Lake City - Downtown

Everyone (46) Couples (12) Family (23)
5
Family

Terrific breakfast, big rooms

By on Jun 30, 2021

Review comment responded on Jul 1, 2021

Thank you for your review! I am glad you enjoyed our breakfast and rooms! We appreciate your business!

5
Partner Couples

Great breakfast!

By on Jun 18, 2021

Review comment responded on Jun 18, 2021

Thank you for your rating. We hope to see you again soon.

5
Everyone

By on Jun 4, 2021

Review comment responded on Jun 14, 2021

Thank you for your rating. We are glad you enjoyed your stay with us. We hope to see you again soon.

3
Family

Fairly good value here. Older hotel, breakfast was adequate. Staff was helpful. They clean your room IF you ask. We weren't interested in a cleaning, but had to scrounge for more toilet paper, soap, and shampoo - - perhaps these items could be made available at the desk when refills are needed but cleaning service is not yet needed.

By on May 31, 2021

Review comment responded on May 31, 2021

Thank you for your review. Please feel free to call the front desk for more supplies. The front desk is always open. We hope to see you again soon. We appreciate your business.

3
Family

I thought everything was good except the poor WiFi connections.I will highly recommend this place to my friends if only they had a good WiFi connections I was so frustrated with it made me forget the good things .

By on May 27, 2021

Review comment responded on May 28, 2021

Thank you for your review! I am very sorry for the issues with our Wi-Fi during your stay. This issue has since been fixed. We appreciate your feedback and truly hope you will give us another chance!

5
Family Family with small children

Great staff and stay!

By on May 24, 2021

Review comment responded on May 24, 2021

Thank you for your feedback! We hope to see you again soon.

4
Everyone

By on May 22, 2021

Review comment responded on Jun 1, 2021

Thank you for your rating! We appreciate your business

5
Friends

I liked this place.

By on May 18, 2021

Review comment responded on May 18, 2021

Thank you for your review! We appreciate your business.

5
Everyone

N/A

By on May 4, 2021

Review comment responded on May 4, 2021

Thank you for your rating. We hope to see you again soon.

3
Family

It was OK. It definitely needed some updating. I would rated a three out of five. We left early because we were expecting something better.

By on Apr 25, 2021

Review comment responded on Apr 25, 2021

Thank you for your review. I am sorry you did not enjoy your stay with us. We appreciate your feedback and hope you will give us another chance.

Crystal Inn Hotel & Suites Salt Lake City - Downtown

230 W 500 S, Salt Lake City, UT 84101
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