Skip to main content
Beginning of main content

Recent guest reviews

Quick and easy check in the only issues were small kids and baby's in the hot tub

The staff didn’t wear masks or enforce it on the other people. The pool was not heated and was very cold. The cleaning staff and housekeeping were amazing!

Loved the hotel and staff. However the air conditioner when it kicked on was so loud it woke everyone up. I have to sleep with a fan so I like that sound... but this was different. The only other thing we didn’t like was the beds were very uncomfortable. But would stay here again as long as we had a different room with a better air conditioner.

We always stay here when we come to town.This last time I was disipointed, the room cleaner didn't refill the coffee in the room and didn't vacume the carpet.I always thought that was part of the service. The other thing when I used the computer to print the tickets it was a real pain,may be its time to upgrade.

Everything seemed clean , newly renovated. The breakfast was good, large selection of different foods. Would go back.

Breakfast could be improved- it was quiet- bed was very comfortable-staff at breakfast were friendly.

Rooms older but remodeled. Pool was small and really hot in pool area. Nice breakfast included. Great staff.

I like that this hotel had a bar, was modern and clean.

This was one of the top Hotels I have ever stayed at! The atmosphere was welcoming. The gentleman at the front desk (I wish I would have gotten his name) was amazing-definitely a keeper! The young lady when I checked out was not so pleasant. The room was clean and comfortable. There was a dog show that weekend, so the blow dryers, clippers and alarm clocks starting at 5 are were less desirable. That was not the hotel's fault though.

Check in was easy. Staff is very friendly and professional. Room was clean and the bed was comfy. It's great that they have a large bar/restaurant area. Overall had a very nice stay.

The bed was very comfortable, I enjoyed the balcony

Very nice. The motel was just renovated. Great breakfast and a free cocktail.

We have stayed at this property many times before. Sadly it seems that things are going downhill. Our room wasn't ready at check in time. The front desk found another room in the same area and reassigned us. There was no "do not disturb" sign for the door and no hotel manual in the room. We wanted to eat at the hotel and there was no way to find out what is on the menu or prices until you sit down. I don't know if they needed more staff or if the person working is just forgetful. Brought our drinks out and wasn't prepared to take our order. Took 5 minutes just to grab an order pad. When we were finishing our food, we thought we might need to take leftovers with us. It took so long for them to remember about a box that we ended up eating everything while we waited.

Our room was very nice. Remodeled recently but some of older unremideled room are not pleasant.

Good hotel, under renovations. May be worth the cost when its finished. Some of the friendliest helpfull staff i have ever meet at a chain hotel !

We typically stay in either a family suite or jacuzzi suite when we come here. This time we got a cheap room because it was an add on to a trip. The room wasn't ready at check-in time. There's no microwave or refrigerator in the room. Next time I won't get the cheap room.

Birch Run Rd Birch Run MI

Hotel highlights

  • Close to Birch Run Premium Outlets
  • Free continental breakfast
  • Free WiFi in public areas
  • Free parking

Within a short walk of Birch Run Expo Center, Best Western Plus of Birch Run/Frankenmuth is within a mile (2 km) of Birch Run Premium Outlets. This hotel has 107 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 107 rooms feature microwaves, refrigerators, and coffee makers. 42-inch Smart TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Guests staying at Best Western Plus of Birch Run/Frankenmuth enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Balcony, Courtyard Area

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Balcony, Courtyard Area

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus of Birch Run/Frankenmuth

Everyone (14) Couples (6) Family (5)
2
Everyone

By on May 28, 2021

Review comment responded on Oct 10, 2021

Thank you for your review

4
Partner Couples

Quick and easy check in the only issues were small kids and baby's in the hot tub

By on Apr 19, 2021

Review comment responded on Oct 10, 2021

Thank you for your review

4
Friends

The staff didn’t wear masks or enforce it on the other people. The pool was not heated and was very cold. The cleaning staff and housekeeping were amazing!

By on Apr 5, 2021

Review comment responded on Oct 10, 2021

Thank you for your review

4
Family Family with small children Partner Couples

Loved the hotel and staff. However the air conditioner when it kicked on was so loud it woke everyone up. I have to sleep with a fan so I like that sound... but this was different. The only other thing we didn’t like was the beds were very uncomfortable. But would stay here again as long as we had a different room with a better air conditioner.

By , from Wayne, Michigan on Aug 11, 2020

Review comment responded on Aug 21, 2020

Thank you for your feedback. We will use this review to better your next stay.

2
Partner Couples Family

We always stay here when we come to town.This last time I was disipointed, the room cleaner didn't refill the coffee in the room and didn't vacume the carpet.I always thought that was part of the service. The other thing when I used the computer to print the tickets it was a real pain,may be its time to upgrade.

By , from Florida on Feb 5, 2020

Review comment responded on Feb 6, 2020

Thank you for your feedback. We will use this review to better your next stay.

4
Partner Couples

Everything seemed clean , newly renovated. The breakfast was good, large selection of different foods. Would go back.

By on Aug 19, 2019

Review comment responded on Aug 23, 2019

Thank you for your response! We hope to see you again soon.

1
Everyone

By on Jul 4, 2019

Review comment responded on Jul 8, 2019

Thank you for your feedback. We will use this review to better your next stay.

3
Everyone

Breakfast could be improved- it was quiet- bed was very comfortable-staff at breakfast were friendly.

By on Jun 23, 2019

Review comment responded on Jun 23, 2019

Thank you for your feedback! We will use this review to better your next stay.

4
Family

Rooms older but remodeled. Pool was small and really hot in pool area. Nice breakfast included. Great staff.

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Thank you for your feedback. We will use this information to improve your next stay.

4
Partner Couples Business Business

I like that this hotel had a bar, was modern and clean.

By on May 25, 2019

Review comment responded on Jun 17, 2019

Thank you for your feedback! We appreciate your response and can not wait for your return.

Best Western Plus of Birch Run/Frankenmuth

9087 Birch Run Rd, Birch Run, MI 48415
url importing http://sso-opn.orbitz.com/Birch-Run-Hotels-Best-Western-Plus-of-Birch-Run/Frankenmuth.h121385-p2.Hotel-Reviews
There was an error importing /Birch-Run-Hotels-Best-Western-Plus-of-Birch-Run/Frankenmuth.h121385-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Birch-Run-Hotels-Best-Western-Plus-of-Birch-Run/Frankenmuth.h121385-p2.Hotel-Reviews

Frequently asked questions