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Recent guest reviews

The room smelled really bad. The floor had water damage and worst of all we woke up to cockroaches.

Everything was wrong

THE ROOM WAS DIRTY, THE CARPET WAS ALL STAINED, THE BOX SPRINGS WERE STAINED AND HAD FOOD FROM PREVIOUS GUESTS ON THEM. THE STREEN DOOR WAS COMPLETLEY RIPPED OPEN, THE TV KEPT GLITCHING SO EVERY FEW MINUTES WE COULDNT' WATCH ANYTHING, THIS HAPPENED ALL NIGHT. THE SERVICE IN THE MORING AT CHECKOUT WAS NOT TRAINED CORRECTLY, DIDN'T KNOW HOW TO PRINT THE RECITPTS I NEEDED AND AND WAS INCONSISTANT ABOUT WHEN LATE CHECK OUT WAS. I WAS TOLD THERE WAS NO GENERAL MANAGER OF THE PROPERTY WHEN I ASKED FOR A MANAGER. WILL NEVER STAY AGAIN.

Sketchyyyy! Skid row out front, thought my car was going to get broken into. Room was gross and I had a hooker knock on my door looking for a boyfriend. Left at 4am just to get the heck out of there

We didnt stay, as it was creepy, from the sci fi geek who was checking us in, the security guard that was sleeping to the few people wandering outside the property and soneone living out of their car. The property is gated but the gates were open. Now it see why this property doesnt allow refunds. We found another, nicer Best Western in Davis, CA.

The check in process was fine and easy. The room itself was fine as well, for just being a place to sleep. Clean and AC worked which was important during our visit in late June. But the location and surrounding environment was not great. My girlfriend said she didn’t feel safe and neither did I. There was a police presence when we checked in searching for something/someone on the property. There was also two security officers at the checkin space implying that it was necessary at the facility. There was quite a few homeless encampments in the back of the property and right outside the hotel were a lot of broken down RVs and camper vans. When walking around the property when we checked in around midnight and then the following morning, the guests definitely didn’t look like a vacation crowd. It definitely looked like down and out locals and I even wonder if the hotel was paid by the city to house low income/homeless population. I don’t want to fault the owners of the hotel, again, our stay was just fine from a room perspective but it definitely felt very seedy and unsafe. If you are traveling with children, I strongly do not recommend this property. Sorry, property owners, just being honest. -June 2021

What a dump. Stayed in the 2nd floor but could not hold the handrail it was so disgusting. Need to take a firehouse and clear the entire property. Couldn’t get out fast enough. Rough neighborhood. Felt VERY unsafe. Disturbing really. Never again.

Good place to stay with family. Close to visit sites.

Staff was nice but my tv didn’t change channels, stuck on one channel, both locks broken on the door and most of property is covered in trash. Other than that the rooms are nice and clean and the night clerk was really nice too.

Rooms look clean however property itself is dirty sidewalks covered in cigarette bitts and dirty. Checked out after 15 min location of hotel(motel) not the nicest

Dirty patio, covered in gum, rude staff, homeless tent pitched 10 feet from my door, staff ripped me off for 20 extra bucks cash when i extended my stay through Orbitz, but rooom itself was nice, and decently priced for the upgrade i paid for, however upsetting that the staff demanded an additional 20 cash to keep my room which id already paid for online

For the price the rooms are nice,clean and comfortable.This was my third time staying there on my travels.The parking is gated but still shady people still walking around area.No probloms

meth and hookers a plenty.... and not the good kind of either.

Absolutely disgusting area on all levels. Room was nice.not the cleanest, but not too bad.the grounds of property within gates extremely filthy.The Staff were really nice and friendly.

This is one of the nastiest properties i have ever encountered. The hallways literally smelled like urine and had trash everywhere. I had to leave a whole day early!

Not what the pictures show, rats in the parking lot screaming and yelling ALL night long.

They have hot breakfast not just pastries in the morning

The room was nice and clean. The bed is comfortable

Bercut Drive Sacramento CA

Hotel highlights

  • Close to California State Railroad Museum
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown Sacramento within a mile (2 km) of California State Railroad Museum, SureStay Plus Hotel by Best Western Sacramento North is within 2 miles (3 km) of other popular sights such as Discovery Park. This 100-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

SureStay Plus Hotel by Best Western Sacramento North's 100 heated rooms provide microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are other standard amenities.


Property features

Guests of SureStay Plus Hotel by Best Western Sacramento North enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include an ATM, a garden, and a TV in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Balcony, Garden View

2 Queen Beds | Sleeps 4

Guest reviews for SureStay Plus Hotel by Best Western Sacramento North

Everyone (16) Couples (5) Family (23)
1
Everyone

The room smelled really bad. The floor had water damage and worst of all we woke up to cockroaches.

By on Nov 14, 2021

Review comment responded on Nov 16, 2021

Dear Ruben, We would like to apologize to you for any inconveniences that you might have had during your stay with us. We wish these items were brought to our attention at check in or during your stay so they could have been handled in a prompt manner. We are available 24 hours a day to my staff and for all the guests if needed either in person or by phone. We can assure all of our future guests that we have put some policies in place to limit if not completely eliminate this issue. Once again we would like to apologize to you for the issues that arose and hope that they would consider us in the future as we are a very active company in taking care of our problems.

1
Family

Everything was wrong

By on Oct 4, 2021

1
Family

THE ROOM WAS DIRTY, THE CARPET WAS ALL STAINED, THE BOX SPRINGS WERE STAINED AND HAD FOOD FROM PREVIOUS GUESTS ON THEM. THE STREEN DOOR WAS COMPLETLEY RIPPED OPEN, THE TV KEPT GLITCHING SO EVERY FEW MINUTES WE COULDNT' WATCH ANYTHING, THIS HAPPENED ALL NIGHT. THE SERVICE IN THE MORING AT CHECKOUT WAS NOT TRAINED CORRECTLY, DIDN'T KNOW HOW TO PRINT THE RECITPTS I NEEDED AND AND WAS INCONSISTANT ABOUT WHEN LATE CHECK OUT WAS. I WAS TOLD THERE WAS NO GENERAL MANAGER OF THE PROPERTY WHEN I ASKED FOR A MANAGER. WILL NEVER STAY AGAIN.

By on Sep 15, 2021

1
Business Business

Sketchyyyy! Skid row out front, thought my car was going to get broken into. Room was gross and I had a hooker knock on my door looking for a boyfriend. Left at 4am just to get the heck out of there

By on Aug 16, 2021

1
Family

We didnt stay, as it was creepy, from the sci fi geek who was checking us in, the security guard that was sleeping to the few people wandering outside the property and soneone living out of their car. The property is gated but the gates were open. Now it see why this property doesnt allow refunds. We found another, nicer Best Western in Davis, CA.

By on Aug 5, 2021

3
Partner Couples

The check in process was fine and easy. The room itself was fine as well, for just being a place to sleep. Clean and AC worked which was important during our visit in late June. But the location and surrounding environment was not great. My girlfriend said she didn’t feel safe and neither did I. There was a police presence when we checked in searching for something/someone on the property. There was also two security officers at the checkin space implying that it was necessary at the facility. There was quite a few homeless encampments in the back of the property and right outside the hotel were a lot of broken down RVs and camper vans. When walking around the property when we checked in around midnight and then the following morning, the guests definitely didn’t look like a vacation crowd. It definitely looked like down and out locals and I even wonder if the hotel was paid by the city to house low income/homeless population. I don’t want to fault the owners of the hotel, again, our stay was just fine from a room perspective but it definitely felt very seedy and unsafe. If you are traveling with children, I strongly do not recommend this property. Sorry, property owners, just being honest. -June 2021

By on Jun 27, 2021

1
Friends

What a dump. Stayed in the 2nd floor but could not hold the handrail it was so disgusting. Need to take a firehouse and clear the entire property. Couldn’t get out fast enough. Rough neighborhood. Felt VERY unsafe. Disturbing really. Never again.

By on Jun 6, 2021

5
Family

Good place to stay with family. Close to visit sites.

By on Apr 2, 2021

3
Family

Staff was nice but my tv didn’t change channels, stuck on one channel, both locks broken on the door and most of property is covered in trash. Other than that the rooms are nice and clean and the night clerk was really nice too.

By , from Sacramento on Jan 5, 2021

1
Partner Couples Family

Rooms look clean however property itself is dirty sidewalks covered in cigarette bitts and dirty. Checked out after 15 min location of hotel(motel) not the nicest

By , from Santa Maria on Oct 24, 2020

SureStay Plus Hotel by Best Western Sacramento North

350 Bercut Drive, Sacramento, CA 95811
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