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Recent guest reviews

Is good

I have stayed here in the past and have always had a positive experience. However, this time it was not a pleasant experience at all! The servers in the bar area were rude and acted annoyed when I wanted to order a coffee, drink or meal. I was nervous to ask to be honest! The AC barely worked (I was on the 6th floor) and I woke up covered in sweat. The overall temperature in the room reminded me of a swamp. Lastly, please invest in some more chaise lounges for the pool area. People were fighting over chairs!

Beautiful pool area with comfy chaise lounge chairs! All rooms have AC and modern bathrooms. Gluten free items available for breakfast and on regular menu did lunch/dinner.

The staff went above and beyond in the hotel to meet my needs. However the restaurant needs to hire more people who understand that tourists expect to have someone take their order within 5-10 mins of sitting down, not 30 mins. There was no one available when you needed something while sitting and eating at the restaurant. Other than that I loved everything about this hotel.

Friendly Staff, older but very well kept, great food and beverages, right on it "front desk", fun times with the kids at the pool. Would absolutely recommend. *****

Breakfast was ok. Can get busy. Dinner and bar service were great

Quiet and close to train station. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

all good, parking also, not far from city, good room

Good location close to the airport,friendly staff,very clean hotel.I love the souvenir shop

No ac in hotel and wasn't told ac was out at check in ,was stuck there because all hotels we sold out stayed 4 nights and all I got for discount was two dinners for my family. I was looking for 1/2 off my total stay.Never stay here bad customer service.

Hotel is dated but rooms are very spacious and clean. Swimming pool is great. Restaurant is terrible (food not good and very rude staff)

Clean and nice hotel I like the free service from the FCO Leonardo DaVinci airport. Nice and friendly employees

I would never stay here again. They advertised a much better looking room. For just renovating, it was average at best. No breakfast. The shuttle is only at certain t imes. I feel like they should be more accomodating to Americans.

I was really disappointed. Online, it showed that there was a shuttle available for use to and from the airport. It failed to mention that there were specific times that the shuttle picked up hotel guests. The rooms had been presented online with much better finishes and more modern linens. The bed was just a bed. I think that an America hotel should provide complimentary internet service as if they were in the US. I would never stay there again. It was nice that they provided a shuttle to the city center for a small fee. They also provided a shuttle to the airport for a small fee.

Clean room good service, let us have 5 in the room since our youngest was 8.

We took this hotel because we had an early flight from Rome and this was close (sort of) to the airport. There was a free shuttle to the hotel but it went every three hours or so and instead of waiting, we took a taxi (20 euros). The next morning we took the free shuttle to the airport. The room was huge and spectacular but without coffee/tea facilities. We took coffee from the restaurant up to the room. We never really tried the restaurant because the only thing on offer that night was a 26 euro per person buffet which we thought outrageous. We went around the corner to a third class restaurant--and were joined there by others also fleeing the hotel. For that reason alone, I would not recommend this hotel.

hotel is great for what we needed. it is halfway between the airport and the city of Rome. complementary shuttle to both city and airport. rooms are spacious and clean.

The staff is the best thing going for this hotel. They were all very nice. The facility is old and in need of repair. The rooms need a very thorough cleaning. The food is not good at all. The hotel is not far from the airport and they provide a shuttle to the airport and to down town Rome. Only problem is there are only 35 seats and more demand than space available. Be prepaired for very expensive cab ride if you don't want to use the train system. the trains are very good, however there is the cleanliness factor to cope with again. If you can overlook that the trains and sub-ways are your best value. My suggestion, get a hotel closer to the city and pay the extra fee for a good room. The beds here are not very good. Generally this is not a great value.

Viale Castello Della Magliana 65 Rome RM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • 24-hour business center

Located in Zona XL Magliana Vecchia, Holiday Inn Rome- Eur Parco Dei Medici is within a 15-minute drive of popular attractions such as Circus Maximus and Roman Forum. This 316-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym. It's centrally located in Rome, connected to the convention center,7.7 mi (12.4 km) from Campo de' Fiori, and also 7.9 mi (12.7 km) from Piazza Navona.


Dining

This hotel serves as home to a restaurant, which has pool views, along with a bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

All 316 rooms provide coffee makers, phones, and desks. Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms offer hair dryers and bidets, and beds are dressed in pillow menus. Rooms also include wardrobes or closets.


Property features

At Holiday Inn Rome- Eur Parco Dei Medici, guests enjoy a children's pool, a gym, and free WiFi in public areas. If you drive, self parking is EUR 5 per day, or you can take advantage of the airport shuttle during limited hours for EUR 10 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this golf hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Room

1 Double Bed | 1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, Accessible, Non Smoking (Wheelchair)

2 Twin Beds | Sleeps 4

Guest reviews for Holiday Inn Rome- Eur Parco Dei Medici, an IHG Hotel

Everyone (7) Couples (6) Family (10) Other (1)
3
Friends

Is good

By on Oct 25, 2021

Review comment responded on Oct 25, 2021

Dear Norma, Thank you for your nice comment. We really hope to have offered a very good stay with us and that you certainly will be back to visit us again. We'll waiting for you. With kind regards Roberta S. Assistant to the General Manager & GR Manager

2
Family

I have stayed here in the past and have always had a positive experience. However, this time it was not a pleasant experience at all! The servers in the bar area were rude and acted annoyed when I wanted to order a coffee, drink or meal. I was nervous to ask to be honest! The AC barely worked (I was on the 6th floor) and I woke up covered in sweat. The overall temperature in the room reminded me of a swamp. Lastly, please invest in some more chaise lounges for the pool area. People were fighting over chairs!

By on Aug 13, 2021

Review comment responded on Aug 16, 2021

Dear Guest, We appreciate your feedback regarding our property. We strive every day to create special experiences to our guests and I am truly sorry we did not manage this for your stay. Customer care is our primary objective, we choose our team members carefully with this in mind, we want all our guests to have the best possible stay whilst with us and believe that having the right team is of paramount importance. As for the swimming pool, we have been obliged to apply some restrictions against Covid-19. We have to limite the entrances in the pool and decided to have 3 turns to allow people to get their own rest for some hours. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure a better service for a comfortable stay. Nevertheless, we have taken note of your comments and have shared these with our management team to ensure that this issue is addressed accordingly. Thank you again for your contribution. Hope you will visit us again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager

5
Family

Beautiful pool area with comfy chaise lounge chairs! All rooms have AC and modern bathrooms. Gluten free items available for breakfast and on regular menu did lunch/dinner.

By on Jul 4, 2021

Review comment responded on Jul 6, 2021

Dear Guest, Thank you for your nice review! We have really appreciated your comments as we do our utmost in order to give to our guests very comfortable stays and relaxing times. Hope to welcome you back again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager

5
Everyone

By on Feb 9, 2020

Review comment responded on Feb 10, 2020

Dear Guest, Thank you for your very positive feedback. We are glad you did enjoy our services and we really hope you will visit us again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager

5
Family with small children

The staff went above and beyond in the hotel to meet my needs. However the restaurant needs to hire more people who understand that tourists expect to have someone take their order within 5-10 mins of sitting down, not 30 mins. There was no one available when you needed something while sitting and eating at the restaurant. Other than that I loved everything about this hotel.

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Dear Guest, Thank you for your positive and constructive comments. We have really appreciated your opinion and have shared it with our Food & Beverage Manager to better improve the restaurant service. Customer care is our primary objective, we choose our team members carefully with this in mind, we want all our guests to have the best possible stay whilst with us. Thank you again for your review. We really hope you will visit us again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager

5
Family with small children Family

Friendly Staff, older but very well kept, great food and beverages, right on it "front desk", fun times with the kids at the pool. Would absolutely recommend. *****

By on Aug 3, 2019

Review comment responded on Aug 5, 2019

Dear Ed, Thank you for your review, we are delighted you had a great stay with us. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager

4
Family

Breakfast was ok. Can get busy. Dinner and bar service were great

By on Jul 6, 2019

Review comment responded on Jul 8, 2019

Dear Guest, Thank you for your very nice review. We appreciate you enjoyed our breakfast and bar service in general. We will share your comments with all our staff. Hope to welcome you back again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager

5
Partner Couples

Quiet and close to train station. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

By on May 13, 2019

Review comment responded on May 16, 2019

Dear Guest, Thank you for your delightful review. We are so glad to see that your stay has been a pleasant one and we really hope you will visit us again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager

5
Everyone

all good, parking also, not far from city, good room

By on Nov 7, 2018

Review comment responded on Nov 7, 2018

Dear Guest, Thank you for your wonderful review of 5 stars rating! We hope you will visit us again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager

3
Everyone

By on Oct 19, 2018

Review comment responded on Oct 19, 2018

Dear Guest, Thank you for your rating. We do apologize if some of the services did not meet your expectation and we really hope you will visit us again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager

Holiday Inn Rome- Eur Parco Dei Medici

Viale Castello Della Magliana 65, Rome, RM 148
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