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Recent guest reviews

Dirty toilet, yellow stains on the sheets, blood stains on the pillow cases, hair in the bed, old leftover food on chairs and benches in the room. Front desk staff extremely rude.

It was quiet and clean but the room was smaller than expected.

Great staff! Very accommodating and friendly. Nice facility. For the price you cannot beat this option!

The sheets and comforter were dirty, appeared they had not been washed.

Quiet area and close by to family. There is a refrigerator in the room and a microwave in common breakfast area.

The Hotel itself is in a nice quiet location in Chili. There is wired internet which is a plus if you want to use for a computer. The breakfast overall is good. They have pancakes, donuts, muffins, and a few other things. The bathroom is on the smaller side and theres not a lot of table/desk space to place items that you may have. I can't say if it was just my room but for some reason it was difficult keeping the room warm. For instance I turned the Thermostat up to 74*F the heater would run to the desired temperature and stop however after a while the air would become cold in the room, like there was a draft. It just seemed like the room had poor insulation. The heater would eventually turn on again but I could tell at points in the night the air itself was cold. I didn't say anything as there's nothing I could see being done. But other than this everything was ok with the room.

Nice facility to stay in...... entrance was just a bit difficult to see at night

I like the fitness room. Not huge, but everything was maintained and clean. Was Disappointed in the breakfast.

Surprisingly clean and comfortable.. i have stayed at a number of microtel locations but this one was just a bit nicer than any ive stayed in before. Very glad we chose to stay here.

This is such a great hotel. The staff were so friendly and the room very clean. Loved everything about my stay.

The outside lights were off..no lights in the parking lot, no signage lighting, drove past the motel 4 times as it is set back behind a bank and it was night time when I arrived, so I didn't see the motel, but besides that it was a great place to stay. Will return and stay again.

Nice clean hotel with a very friendly stuff. room was comfortable, no extras, but all necessary was there. The location is also very good.

The room smelled of mold & it was so overwhelming that we could hardly sleep. In the morning when we showered the tub filled with water because the drain was clogged. It took close to half hour before the run was empty and we had to clean the tub before showering again! Management did not care and basically said thanks for letting us know about the problem. Totally unprofessional and will not return!

At 1AM and again at about 3AM ear piercing fire alarms went off, requiring the hotel to be emptied. No explanations were given, no apologies, no vouchers. One of the volunteer firemen mumbled something about "false alarm" but there was no explanation from the staff and no apology or accommodation the next morning. I'm glad the system worked but it was a ruined night for us and a long trip home on virtually no sleep.

The fire alarm went off at 12:30 and 2:30 in the morning. No apologies no compensation for the inconvenience. The carpet in my room was filthy. During a one-week stay, my room was not cleaned one day. Those are the negatives. The hotel is conveniently located. The staff is very nice. The beds are very comfortable. TV and Wi-Fi are good. And those are the positives.

Chili Ave Rochester NY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Microtel Inn & Suites by Wyndham Chili/Rochester Airport places you within a 10-minute drive of Victorian Doll Museum and Chili Doll Hospital and Roberts Wesleyan College. This 50-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 10 AM.


Rooms

Microtel Inn & Suites by Wyndham Chili/Rochester Airport's 50 rooms provide refrigerators, coffee makers, and free weekday newspapers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Guests of Microtel Inn & Suites by Wyndham Chili/Rochester Airport enjoy a fitness center, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham Chili/Rochester Airport

Everyone (26) Business (1) Couples (2) Family (6)
1
Everyone

Dirty toilet, yellow stains on the sheets, blood stains on the pillow cases, hair in the bed, old leftover food on chairs and benches in the room. Front desk staff extremely rude.

By on Jul 1, 2021

4
Family

It was quiet and clean but the room was smaller than expected.

By on Jun 1, 2021

4
Everyone

Great staff! Very accommodating and friendly. Nice facility. For the price you cannot beat this option!

By on Feb 19, 2021

Review comment responded on Feb 23, 2021

Thank you for your kind words! I am glad you enjoyed your stay. We are looking forward to accommodating you again in the future!

3
Everyone

The sheets and comforter were dirty, appeared they had not been washed.

By , from Michigan on Oct 5, 2020

Review comment responded on Oct 6, 2020

Thank you for taking the time to let us know about your stay. I do apologize for any issues you encountered. We have put extra cleaning procedures in place to handle the Covid Pandemic. We are available 24 hours to address any concerns you may have had. I do hope you will stay with us again and look forward to meeting your expectations in the future

4
Family Family

Quiet area and close by to family. There is a refrigerator in the room and a microwave in common breakfast area.

By , from Schenectady on Aug 18, 2020

Review comment responded on Aug 25, 2020

Thank you for taking the time to let us know how your stay was. We appreciate all of our guests comments and utilize them to improve our guests stay

4
Friends

The Hotel itself is in a nice quiet location in Chili. There is wired internet which is a plus if you want to use for a computer. The breakfast overall is good. They have pancakes, donuts, muffins, and a few other things. The bathroom is on the smaller side and theres not a lot of table/desk space to place items that you may have. I can't say if it was just my room but for some reason it was difficult keeping the room warm. For instance I turned the Thermostat up to 74*F the heater would run to the desired temperature and stop however after a while the air would become cold in the room, like there was a draft. It just seemed like the room had poor insulation. The heater would eventually turn on again but I could tell at points in the night the air itself was cold. I didn't say anything as there's nothing I could see being done. But other than this everything was ok with the room.

By , from Rochester, NY on Mar 14, 2020

Review comment responded on Mar 14, 2020

Hi Michael, I am glad that your stay was good for the most part. I will most certainly have our maintenance staff take a look at the rooms to ensure that they are being heated properly. Thank you for your feedback and I hope you choose our hotel for future stays.

5
Everyone

By on Nov 2, 2019

Review comment responded on Nov 3, 2019

Thank you for your feedback! Please come again soon!

5
Partner Couples Family

Nice facility to stay in...... entrance was just a bit difficult to see at night

By on Jun 16, 2019

5
Everyone

By on May 20, 2019

4
Family

I like the fitness room. Not huge, but everything was maintained and clean. Was Disappointed in the breakfast.

By on May 6, 2019

Microtel Inn & Suites by Wyndham Chili/Rochester Airport

3258 Chili Ave, Rochester, NY 14624
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