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Recent guest reviews

I travel most of year for work and have done so for 20 years. This is the worst hotel that I have ever stayed in. Everything was filthy!! I am not talking about a few crumbs on the floor, the ceiling and walls had stuff all over them. The sheets and blankets were stained. Bugs everywhere. I checked out after the first night and found another place. They were doing drug deals in the hallway and parking lot. Avoid this place at all cost. To the management, when is the last time you have look at the condition of the rooms? Go look at 201! Would you stay there?

Hotel was dirty, smelled bad, stained walls, toilet was loose, tile in bathroom was cracked, bed linen was stained, picture in room was faded and cracked, there were hairs in the bathroom sink when I got there before I even used it, the hallway carpet smelled horrible and was stained.

Sad to say the rooms could be better the hotel need to be re done ...the young black guy night person. Was great the black girl front desk was great ..everything else needs work

The room smelled of a barn and vomit. The toilette and floor around it was caked with other people’s pee. There were all sorts of dried up food stains in the carpet. Convenient location Staff isn’t down your neck

There was two front desk lady that was really nice other then that the stay was not good we had bugs in our rooms they didn't clean the two room I had there was signs of water damage. They also didn't change our sheets at all until the last night we was there and my daugther had gotten sick two days before that and we had asked for them to change our sheets and they didn't and then told me we could change them ourself and paid for the serivece there so they should have changed tbem so i will not be staying there again.

The property is not kept up in good condition, it barely makes the grade. The bed was comfortable though.

Lead pealing paint in the bathrooms dirty walls dirty rug this place looks like a cheap roadside motel.

Got a non smoking room and cigarette burns in the sheets and stains all over the sheets, people above us so loud woke us up several times

I liked the staff the shower was fairly poor the breakfast was not what i expected and the room service was terrible

Fair for the price. Very clean and the staff is very nici.

I didnt like yhat there was no coffeepot in the room , or a refridge

The property was very unclean! Reeked of a foul odor and the sheets were horrible and looked to had been just flipped over!

I stayed here for an entire weekend just for a get away and it was affordable and also a very move room with a queen size bed nice tv size and an air conditioner. I will be going back soon only thing is people tend to slam doors a lot at night sounds like someone is trying to break open a door but other than that good stay and comfortable

Tiles in the bathroom are loose (on the floor). Felt as if at any moment, I and the toilet would plunge through the floor. Breakfast was extremely mundane.

Lehigh Station Road Henrietta NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Microtel Inn by Wyndham Henrietta/Rochester is located within a few miles (5 km) of Marketplace Mall and Veterans Memorial Park. This 98-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.


Rooms

Microtel Inn by Wyndham Henrietta/Rochester's 98 air-conditioned rooms provide free long-distance calls and free local calls. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.


Property features

Microtel Inn by Wyndham Henrietta/Rochester features free WiFi in public areas, a business center, and free newspapers. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. This hotel also has a TV in a common area.

Room options

Deluxe Room, 1 Queen Bed, Smoking, Refrigerator

1 Queen Bed | Sleeps 2

Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

1 Queen Bed | Sleeps 2

Guest reviews for Microtel Inn by Wyndham Henrietta/Rochester

Everyone (21) Couples (9) Family (16)
1
Partner Couples Business Business

I travel most of year for work and have done so for 20 years. This is the worst hotel that I have ever stayed in. Everything was filthy!! I am not talking about a few crumbs on the floor, the ceiling and walls had stuff all over them. The sheets and blankets were stained. Bugs everywhere. I checked out after the first night and found another place. They were doing drug deals in the hallway and parking lot. Avoid this place at all cost. To the management, when is the last time you have look at the condition of the rooms? Go look at 201! Would you stay there?

By on Sep 11, 2021

1
Everyone

Hotel was dirty, smelled bad, stained walls, toilet was loose, tile in bathroom was cracked, bed linen was stained, picture in room was faded and cracked, there were hairs in the bathroom sink when I got there before I even used it, the hallway carpet smelled horrible and was stained.

By on Jul 25, 2021

Review comment responded on Jul 26, 2021

We are saddened to hear that you had to issues throughout your stay. We can assure you that we have addressed these matters. We'd like to apologize for any inconvenience we may have caused you. Thank you for the feedback.

3
Partner Couples

Sad to say the rooms could be better the hotel need to be re done ...the young black guy night person. Was great the black girl front desk was great ..everything else needs work

By on Feb 16, 2021

Review comment responded on Mar 13, 2021

We apologize for falling short of your expectations and sincerely hope you choose to give us another try in the future.

3
Business Business

The room smelled of a barn and vomit. The toilette and floor around it was caked with other people’s pee. There were all sorts of dried up food stains in the carpet. Convenient location Staff isn’t down your neck

By on Oct 13, 2020

Review comment responded on Oct 15, 2020

We apologize for falling short of your expectations and sincerely hope you choose to give us another try in the future.

2
Everyone

By on Jul 10, 2020

Review comment responded on Jul 19, 2020

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better

2
Family with small children Family

There was two front desk lady that was really nice other then that the stay was not good we had bugs in our rooms they didn't clean the two room I had there was signs of water damage. They also didn't change our sheets at all until the last night we was there and my daugther had gotten sick two days before that and we had asked for them to change our sheets and they didn't and then told me we could change them ourself and paid for the serivece there so they should have changed tbem so i will not be staying there again.

By , from Henretia new york on Jun 20, 2020

Review comment responded on Jun 21, 2020

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better

2
Family

The property is not kept up in good condition, it barely makes the grade. The bed was comfortable though.

By on May 12, 2020

Review comment responded on May 13, 2020

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better

3
Everyone

By on Mar 20, 2020

Review comment responded on Mar 21, 2020

Dear Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

1
Everyone

By on Mar 9, 2020

Review comment responded on Mar 21, 2020

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better

1
Partner Couples

Lead pealing paint in the bathrooms dirty walls dirty rug this place looks like a cheap roadside motel.

By , from Henrietta N.Y on Feb 29, 2020

Review comment responded on Feb 29, 2020

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better

Microtel Inn by Wyndham Henrietta/Rochester

905 Lehigh Station Road, Henrietta, NY 14467
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