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Recent guest reviews

Josh was very helpful.

I love this hotel!! I’m glad we picked out this place. Beautiful, nice staffs, great restaurant. I’m happy my daughter enjoyed it here too. We didn’t want to check out. We will be back soon!

Very upscale older styled with modern amenities. The staff was extremely polite and helpful. The wallpaper in our room was striking. Two downsides to our stay however, no mini fridge in room so had to use ice. And our shower did not have hot water, which the staff accommodated us by giving us access to a second rooms shower. Which was an inconvenience but it worked. Would definitely stay here again, although the price point is a little high.

The property was it one time elegant.it’s now a bit dated, the property is for the most part well-maintained ,but there is certainly some holes in the effectiveness of the buildings and grounds staff to repair bulbs and light covers over recessed lighting and the fireplaces are a nightmare,other than that You could see how with a little sprucing this place would be quite nice.

Very friendly staff and our room was lovely and very clean. It was so nice to be in a historical building as opposed to the run of the mill box hotels downtown. The Inn on Broadway is a short walk to the convention center and across the street from the art museum. We got our exercise walking back and forth to the conference we were attending (so no need for the depressing hotel gym) and getting out in the fresh air. The Inn held our bag on check out day so we could just go back and get it after the conference was over. We will definitely go back!

Hotel is gorgeous and the staff is wonderful. However, my bed was hard as a rock and I could barely sleep. Tried to make a “bed” out of pillows for more comfort. There was no counter in the bathroom and the mirror was half a foot wide in the corner. Had to hug the wall to fix my hair and makeup and everything kept falling off the small shelf onto the floor.

We had a wonderful stay at this hotel. It was so quiet, clean and pleasant. The restaurant in the lobby is terrific, and the room was so comfortable! It's in a great central location, too. I would definitely stay there again!

We only stayed one night but the room was nice and the bed was comfy. The staff was very friendly and helpful. It was in walking distance to our venue.

I will stay here again if in Rochester. The staff, rooms, beds were all first rate. The only problem I had was that the breakfast was gone every day when I went down, so was a little hungry. In all, loved this hotel! Wish there were more around the nation.

Excellent room and an excellent dinner at Tournedos.

I really liked the Inn itself. Beautiful old building, good size, comfortable room. Lots of character. Breakfast buffet was nice except for the little quiches which would have been great if they weren't almost cold. Also only hazelnut coffee was odd. Morning staff at the desk seemed distracted - yesterday's paper out vs today's.

Staff very helpful. Hotel restaurant lunch excellent. Hotel checkout at 11am is too early, otherwise highly recommend.

Best place to stay in Rochester! It's like a little hidden gem.

Charming place, wonderful staff, not big on modern amenities but a lot more character than your typical chain hotel. Didn't get to try the great steakhouse at the hotel, but everyone raves about it.

Awesome staff - clean, well-appointed and comfortable room... very nice restaurant on location.

Only regret is we couldn't add another night as the Inn was full. Very helpful and friendly staff, best continental breakfast included -- quiche selection, fresh squeezed juice, etc.

Elevator was broken but received a free room upgrade. Hotel was clean and comfortable. Would recmmend it to others.

The hotel is a lovely building that is beautifully decorated. It's in an area of downtown that has lots of night life including an Arts cinema.

nice building ( outside could use some work ) the inside and room were very nice. A short walk to lots of great bars and night clubs.

Broadway Rochester NY

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • 24-hour business center

Located in Downtown Rochester, Inn on Broadway is adjacent to Rochester Contemporary Art Center and within a 5-minute walk of Eastman School of Music. This 3.5-star hotel has 25 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking.


Dining

In addition to a restaurant that serves lunch and dinner, you can also enjoy a drink at the bar. Savor a meal from the comfort of your room with room service.


Rooms

Inn on Broadway's 25 rooms are individually decorated and provide coffee makers, free newspapers, and free local calls. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

Inn on Broadway features free WiFi in public areas, conference space, and a 24-hour business center. If you decide to drive, there's free valet parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and a library.

Room options

Luxury Room, 1 King Bed, Fireplace

1 King Bed | Sleeps 2

Deluxe Room

1 King Bed | 1 Queen Bed | Sleeps 2

Traditional Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Inn on Broadway

Everyone (6) Couples (9) Business (4) Family (2) Other (2) Friends (1)
5
Everyone

Josh was very helpful.

By on Aug 15, 2021

Review comment responded on Aug 31, 2021

Thank you for the fantastic review! It's outstanding your time at Inn on Broadway was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Josh who ensure our guests are getting the best level of service. That's what we like to see! We can't wait until your next visit so we can once again share our high-caliber service with you. Have a beautiful day!

5
Family

I love this hotel!! I’m glad we picked out this place. Beautiful, nice staffs, great restaurant. I’m happy my daughter enjoyed it here too. We didn’t want to check out. We will be back soon!

By on Aug 7, 2021

Review comment responded on Aug 31, 2021

Thank you for sharing with us! We're delighted to hear you had a fantastic time with us at Inn on Broadway. We're so glad you enjoyed our views, cleanliness, and service so much. We strive to provide our guests with the most enjoyable time possible, so this is wonderful to hear! It sounds like you had a relaxing time with us. Please come visit us again in the near future for another lovely experience! Have a beautiful day.

4
Partner Couples

Very upscale older styled with modern amenities. The staff was extremely polite and helpful. The wallpaper in our room was striking. Two downsides to our stay however, no mini fridge in room so had to use ice. And our shower did not have hot water, which the staff accommodated us by giving us access to a second rooms shower. Which was an inconvenience but it worked. Would definitely stay here again, although the price point is a little high.

By on Feb 15, 2021

4
Partner Couples

The property was it one time elegant.it’s now a bit dated, the property is for the most part well-maintained ,but there is certainly some holes in the effectiveness of the buildings and grounds staff to repair bulbs and light covers over recessed lighting and the fireplaces are a nightmare,other than that You could see how with a little sprucing this place would be quite nice.

By on Oct 7, 2019

5
Everyone

Very friendly staff and our room was lovely and very clean. It was so nice to be in a historical building as opposed to the run of the mill box hotels downtown. The Inn on Broadway is a short walk to the convention center and across the street from the art museum. We got our exercise walking back and forth to the conference we were attending (so no need for the depressing hotel gym) and getting out in the fresh air. The Inn held our bag on check out day so we could just go back and get it after the conference was over. We will definitely go back!

By , from New Yok, NY on Dec 1, 2018

Review comment responded on Dec 4, 2018

Thank you so much for the kind words. We are so happy you enjoyed your stay and we look forward to seeing you again!

5
Everyone

By on Oct 20, 2018

Review comment responded on Dec 4, 2018

Thank you so much for taking the time to give us a great rating! We are glad you enjoyed your stay and we look forward to seeing you again!

3
Everyone

Hotel is gorgeous and the staff is wonderful. However, my bed was hard as a rock and I could barely sleep. Tried to make a “bed” out of pillows for more comfort. There was no counter in the bathroom and the mirror was half a foot wide in the corner. Had to hug the wall to fix my hair and makeup and everything kept falling off the small shelf onto the floor.

By on Aug 5, 2018

5

very pleasant. a real treat!

Everyone

We had a wonderful stay at this hotel. It was so quiet, clean and pleasant. The restaurant in the lobby is terrific, and the room was so comfortable! It's in a great central location, too. I would definitely stay there again!

By on Mar 5, 2018

5

nice hotel close to the venue.

Everyone

We only stayed one night but the room was nice and the bed was comfy. The staff was very friendly and helpful. It was in walking distance to our venue.

By on Sep 18, 2017

5

really nice hotel

Other

I will stay here again if in Rochester. The staff, rooms, beds were all first rate. The only problem I had was that the breakfast was gone every day when I went down, so was a little hungry. In all, loved this hotel! Wish there were more around the nation.

By on Nov 21, 2015

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