Skip to main content
Beginning of main content

Recent guest reviews

I never got to check in because there systems were down when we arrived. Waited about 40 minutes and still wasn’t up. Went to another hotel because it was late and we were tired.

The hotel was fine in general. However, I would have enjoyed the experience better had the front desk staff not treated me like I was incompetent and also required that I remove my facemask despite my expressed aversion to being potentially exposed to COVID-19. As someone who travels frequently, the treatment I received by the hotel staff at the front desk during check-in was grossly disappointing. I would not return here based on that experience alone.

Such a comfy stop on my trip. My favorite place to rest between NY and FL.

Was not to please with this stay to say the least. First when we pulled back the sheets, the sheets were soiled or maybe a stain that is just stubborn but they shouldn’t have been used. First there is no way to phone to the front desk, I had to walk down to them. I checked in about 4pm and let them about the issue at 430ish. We left the hotel an hour later hoping they were going to change it while there. We get back at 830 and no one has came still so I had to walk back down to complain again. This time my request was taken care of less than 15 mins this time. We went for a swim that night and there was no pool towels so we had to walk back cold and wet. Elevators floors were dirty too. No one was actively cleaning this place

Always clean and friendly when I stay. Pool was nice , just wish the hot tub was available.

We loved the location and the price. Short Pump is an upscale suburb of Richmond, but the hotel was affordable. Our room was in need of some minor repairs, but very clean and the staff was very friendly and professional.

Everything was superb

When I arrived at the property, they could not find my reservation, but they found a room for me, anyway. Excellent staff, quiet and comfortable room. I hope to use this hotel again after Covid restrictions are lifted.

Overall, decent place to stay.

Front desk staff was great

Front desk staff are great.

Check in was quick and staff was great. Will stay again

The heat was sp loud when it came on and the room was right next to house keeping and theu where ppen and closing doprs all morning.

Beautiful rooms. Very clean. Up to date. Good location. Central to many restaurants and shopping. Would definitely stay here again.

I loved that the pool was still open! Friendliest staff and house keeping. Will stay again!

I like the location near many places to eat. I didn't like that the tv channels weren't clear.

N Gayton Rd Richmond VA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Short Pump Town Center, Wingate by Wyndham Richmond Short Pump is within 2 miles (3 km) of Sheltering Arms Institute. This 102-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

All of Wingate by Wyndham Richmond Short Pump's 102 air-conditioned rooms provide microwaves, refrigerators, and free weekday newspapers. Guests can expect 32-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

At Wingate by Wyndham Richmond Short Pump, guests enjoy an indoor pool, a fitness center, and a spa tub. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Wingate by Wyndham Richmond Short Pump

Everyone (33) Couples (12) Family (20)
1
Everyone

I never got to check in because there systems were down when we arrived. Waited about 40 minutes and still wasn’t up. Went to another hotel because it was late and we were tired.

By on Aug 5, 2021

2
Family

The hotel was fine in general. However, I would have enjoyed the experience better had the front desk staff not treated me like I was incompetent and also required that I remove my facemask despite my expressed aversion to being potentially exposed to COVID-19. As someone who travels frequently, the treatment I received by the hotel staff at the front desk during check-in was grossly disappointing. I would not return here based on that experience alone.

By on Aug 3, 2021

5
Everyone

Such a comfy stop on my trip. My favorite place to rest between NY and FL.

By on Jul 31, 2021

2
Partner Couples

Was not to please with this stay to say the least. First when we pulled back the sheets, the sheets were soiled or maybe a stain that is just stubborn but they shouldn’t have been used. First there is no way to phone to the front desk, I had to walk down to them. I checked in about 4pm and let them about the issue at 430ish. We left the hotel an hour later hoping they were going to change it while there. We get back at 830 and no one has came still so I had to walk back down to complain again. This time my request was taken care of less than 15 mins this time. We went for a swim that night and there was no pool towels so we had to walk back cold and wet. Elevators floors were dirty too. No one was actively cleaning this place

By on Jul 30, 2021

5
Family

Always clean and friendly when I stay. Pool was nice , just wish the hot tub was available.

By on Jul 11, 2021

4
Partner Couples

We loved the location and the price. Short Pump is an upscale suburb of Richmond, but the hotel was affordable. Our room was in need of some minor repairs, but very clean and the staff was very friendly and professional.

By on Jul 6, 2021

5
Family Business Business

Everything was superb

By on Jun 15, 2021

5
Everyone

When I arrived at the property, they could not find my reservation, but they found a room for me, anyway. Excellent staff, quiet and comfortable room. I hope to use this hotel again after Covid restrictions are lifted.

By on Jun 6, 2021

3
Everyone

By on May 18, 2021

3
Family Partner Couples

Overall, decent place to stay.

By on May 10, 2021

Wingate by Wyndham Richmond Short Pump

13991 N Gayton Rd, Richmond, VA 23233
url importing http://sso-opn.orbitz.com/Richmond-Hotels-Wingate-by-Wyndham-Richmond-Short-Pump.h2221148-p2.Hotel-Reviews
There was an error importing /Richmond-Hotels-Wingate-by-Wyndham-Richmond-Short-Pump.h2221148-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Richmond-Hotels-Wingate-by-Wyndham-Richmond-Short-Pump.h2221148-p2.Hotel-Reviews

Frequently asked questions