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Recent guest reviews

Great place for the money

It was disgusting i I barely slept on the third floor.

Room not clean. Pile of trash in corner. Towel rack broken. Tv remote case back cover missing. Overall cleanliness of room subpar. Loud noises all night from guest on floor . Called front desk 2 am noise did not stop. Will not stay again. Terrible experience

Staff was took several minutes to greet me but I did arrive at a late hour, so I let that go. The lobby foot traffic had a "chronic drug user" feel, which I shrugged off - the staff, when they did respond to my calls, was professional and friendly. I checked in with no issues and carried my things to my room. Once in my room, I was hesitant to put anything down due to the condition of the room, but I did. It was cold, so I attempted to turn on the hear - the controls were completely worn and had holes in them, and the heater got warm but did not blow air. I spent the next few minutes inspecting the room and was absolutely aghast - the floor had not been vacuumed, the bed barely clean and poorly made, the furniture and feel was extremely cheap, light duty, dirty and worn, the bathroom smelled of vomit and there was what I hope was tooth paste on the sink. I could go on but wont - it was horrible. I removed my stuff and self from the room and while walking to the lobby, I noticed how dirty the hall was (I'd be surprised if it was vacuumed at all during the last two weeks, maybe longer) and the people I saw gave the place a monthly tenant flea bag hotel ambiance. I was offered another room but refused. This place has serious problems. I checked into the Hilton next door and they said "they wonder why they get the clientele that they do - they have problems". This is not typical for Wyndham - I cannot recommend this property on any level.

First I don't smoke.. they tell me not to smoke in room. Then I go to the my floor and there smoking pot ๐Ÿ˜‚ ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚

The room was not really clean. There was used enscent left from past guests. Very very smokey in rooms. Could used some spay to get the smoke smells out of the room. But they do have a nice little breakfast in the morning.

Everything was fine except for the black mold in our air conditioning unit. The dampness in the room and odor from the unit made for an uncomfortable stay. Perhaps if we had asked for another room we would have been fine but we were there for just one night. The linens, the towels, the cleanliness of the room, hotel staff and the breakfast were all acceptable and satisfactory.

Location is good. Close to the airport but rooms were disappointing. Huge spots on the floor, bed not properly made, cigarette smoke everywhere even though we requested non-smoking.

The staff was actually very nice especially Deedee she does alot of work alone but definitely gets it done

did not have the room when i was there to check in. the four of us piled into a queen bed for the night. staff unhelpful

hotel stated on web site renovated in 2017. did not see anything that could have been recently renovated. room dirty ,appliances dirty. very disappointed

My friend and I spent 1 night here on Halloween d/t an early flight to Portland. Everyone was welcoming and accommodating.. great Place!

Initial room had an odor in room.. Room had dirty microwave, rust and unidentified bath tub stains, dirty refrigerator door, dirty cabinets. dirty ash trays and inside door lock latch was partially detached indicating a room break in attempt. given new room next day and was better. Sheets however had stains on them and were replaced. Room attendant for 2nd room was nice. Staff in general pleasant and acted reasonably on my complaints

This place was outrageous. I travel a lot and have stayed in low end and high end hotels. This was the worst to date. I know my room was not cleaned because I found a woman's bra in one of the drawers. Plaster coming off the walls, picture so bent and contorted it was barely in the frame, everything was dirty. Dogs barking all night, people yelling in the hallways and cussing, and overall lack of concern by the staff ("Oh, it's going to be loud, dogs stay here"). Stains everywhere on the carpet and the bed was not comfortable either. This was terrible!!!!

Hotel in desperate need if a make over. Room appeared clean, had to request to have the linen changed. Shower curtain molded. To let leans to left. Housestaff was great.

The staff was amazing!!! They were very friendly and accommodating.

Upon arriving the male clerk never once looked up while talking he was to busy watching a movie on his computer. Once we got to our room the room smelled of nothing but old cigarette smoke. When opening the closet where the iron and ironing board was it was at least 10 empty beer cans. That goes to show that housekeeping never looked in the closet while cleaning.

Nice hotel but noisy. Walls are thin. Can hear other guests clearly. At 1 am we had to ask man in hall loudly arguing on his cell with his girlfriend to quiet down. Staff at front desk 30 feet away did nothing. Hard to find hotel. Won't stay again.

Audubon Dr Sandston VA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Microtel Inn & Suites by Wyndham Richmond Airport is located 1.5 mi (2.4 km) from White Oak Village and within a 10-minute drive of Broad Street. This 100-room hotel welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free full breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

The 100 rooms have an array of amenities, including free local calls, ironing boards, and desks. Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Rooms also include hair dryers.


Property features

Renovated in 2017, Microtel Inn & Suites by Wyndham Richmond Airport offers a 24-hour fitness center, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a microwave in a common area, express check-out, and laundry facilities.

Room options

Studio Suite, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 Queen Bed | Sleeps 3

Standard Room, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Richmond Airport

Everyone (27) Business (5) Couples (2) Family (11) Other (3) Friends (2)
5
Friends

Great place for the money

By on Jul 17, 2021

1
Family with small children Family

It was disgusting i I barely slept on the third floor.

By on Apr 24, 2021

1
Family

Room not clean. Pile of trash in corner. Towel rack broken. Tv remote case back cover missing. Overall cleanliness of room subpar. Loud noises all night from guest on floor . Called front desk 2 am noise did not stop. Will not stay again. Terrible experience

By , from Philadelphia on Jun 15, 2020

1
Family

Staff was took several minutes to greet me but I did arrive at a late hour, so I let that go. The lobby foot traffic had a "chronic drug user" feel, which I shrugged off - the staff, when they did respond to my calls, was professional and friendly. I checked in with no issues and carried my things to my room. Once in my room, I was hesitant to put anything down due to the condition of the room, but I did. It was cold, so I attempted to turn on the hear - the controls were completely worn and had holes in them, and the heater got warm but did not blow air. I spent the next few minutes inspecting the room and was absolutely aghast - the floor had not been vacuumed, the bed barely clean and poorly made, the furniture and feel was extremely cheap, light duty, dirty and worn, the bathroom smelled of vomit and there was what I hope was tooth paste on the sink. I could go on but wont - it was horrible. I removed my stuff and self from the room and while walking to the lobby, I noticed how dirty the hall was (I'd be surprised if it was vacuumed at all during the last two weeks, maybe longer) and the people I saw gave the place a monthly tenant flea bag hotel ambiance. I was offered another room but refused. This place has serious problems. I checked into the Hilton next door and they said "they wonder why they get the clientele that they do - they have problems". This is not typical for Wyndham - I cannot recommend this property on any level.

By , from Barstow CA on Nov 10, 2019

Review comment responded on Dec 10, 2019

Thnaks for your feed back.

1
Family

First I don't smoke.. they tell me not to smoke in room. Then I go to the my floor and there smoking pot ๐Ÿ˜‚ ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚

By on Oct 19, 2019

Review comment responded on Dec 10, 2019

Thnaks for your feed back.

3
Partner Couples

The room was not really clean. There was used enscent left from past guests. Very very smokey in rooms. Could used some spay to get the smoke smells out of the room. But they do have a nice little breakfast in the morning.

By on Sep 14, 2019

3
Family

Everything was fine except for the black mold in our air conditioning unit. The dampness in the room and odor from the unit made for an uncomfortable stay. Perhaps if we had asked for another room we would have been fine but we were there for just one night. The linens, the towels, the cleanliness of the room, hotel staff and the breakfast were all acceptable and satisfactory.

By on Aug 18, 2019

2
Family Family

Location is good. Close to the airport but rooms were disappointing. Huge spots on the floor, bed not properly made, cigarette smoke everywhere even though we requested non-smoking.

By on Aug 3, 2019

4
Family

The staff was actually very nice especially Deedee she does alot of work alone but definitely gets it done

By on Jul 16, 2019

2
Family with small children Family

did not have the room when i was there to check in. the four of us piled into a queen bed for the night. staff unhelpful

By on Jun 5, 2019

Microtel Inn & Suites by Wyndham Richmond Airport

6000 Audubon Dr, Sandston, VA 23150
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