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Recent guest reviews

Phone in room broken was not replaced. I had to use my phone to call housekeeping to change my comforter Breakfast was very disappointing we went out to eat instead

We stayed here twice in 1 week, as this was our half way point between driving to and from vacation. The first night they gave away the room I reserved - 2 double beds and a pull out as we had 5 people in our party and all they had left was a king with a pull out. I was told that when you reserve a room it is only a request, not a reservation. So my family crammed it our room as we had no other option and were very tired. Second time we stayed, the free breakfast was just bagels and frozen yogurt (it was frozen BREAKFAST yogurt, not the ice cream kind). Very lacking since the week prior there was eggs, sausage and french toast sticks.

My room wasn’t properly clean, the bathroom was so dirty, I kept the door close, when I needed to use the bathroom I simply went down stairs.

So far, so good! I just hope the breakfast in the morning is good!

Very nice room. More than we expected and very convenient location.

Friendly staff, clean rooms, lobby smelled nice, good breakfast.

All excellent with exception of AC/heater cycling on and off very frequently all night.

Room design was Awkward with the bathroom door hitting the shower when opened and the HVAC located so close to the bed that the choice was either to have the air on and risk catching a cold or leaving it off and having a stuffy room.

Weird room set up broken bricks around pool room entrance door sticks bad

We enjoyed our stay! The hotel was very inviting. It was awkward not having carpeting outside of our room. They were installing new carpet. I think it it tacky to rent out rooms in an area of the hotel where work is being done. There was also a leak in our bathroom. We reported it to staff who immediately made a maintenance ticket so that I knew it would be addressed. I appreciated that. Breakfast was very nice, but crowded. I do think that we would stay here again.

The bar tender with the Dreds was amazing! Nice stay overall.

Visited Richmond for the Road Cycling World Championship. Offered good value for money. Breakfast offering sufficient to start the day. Room facilities more than ample.

Great room very clean great breakfast would stay here again for sure

The hotel was clean, the staff was friendly (especially Karen!), and the hotel is in that perfect location (far enough from civilization to be quiet, near enough to have everything you might need within minutes). Jalapeno's (in the parking lot) was really yummy! Not a fan of the hotel food, but it's not bad.

Rooms are dirty, uncomfortable and it is not what is advertised. I arrived late at night, and could not get even get anything at the snack bar.

Clean, Well Maintained, In the right place for my job.

Between the nicest and most attentive staff I have dealt with and rooms that are roomy clean and equipped with everything you need, I have to rate the hotel as the most enjoyable stay I have had lately . Just because I have to gripe about something, I would have like a full restaurant Iin the hotel. There were plenty of nice eateries near by however.

Kingston Ave Chester VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hyatt Place Richmond/Chester places you within a few miles (5 km) of Point of Rocks Park and Parker's Battery Park. This 120-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

The 120 accommodations feature sitting areas. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and DVD players. Beds are dressed in down comforters and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

At Hyatt Place Richmond/Chester, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Classic Studio Suite, Multiple Beds (High Floor)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Classic Studio Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Richmond/Chester

Everyone (8) Couples (9) Business (3) Family (13) Other (3) Friends (2)
2
Family Family with small children

Phone in room broken was not replaced. I had to use my phone to call housekeeping to change my comforter Breakfast was very disappointing we went out to eat instead

By on Oct 25, 2021

3
Family with small children

We stayed here twice in 1 week, as this was our half way point between driving to and from vacation. The first night they gave away the room I reserved - 2 double beds and a pull out as we had 5 people in our party and all they had left was a king with a pull out. I was told that when you reserve a room it is only a request, not a reservation. So my family crammed it our room as we had no other option and were very tired. Second time we stayed, the free breakfast was just bagels and frozen yogurt (it was frozen BREAKFAST yogurt, not the ice cream kind). Very lacking since the week prior there was eggs, sausage and french toast sticks.

By on Aug 17, 2021

2
Everyone

My room wasn’t properly clean, the bathroom was so dirty, I kept the door close, when I needed to use the bathroom I simply went down stairs.

By on May 9, 2021

5
Everyone

By on Jul 3, 2019

4
Family Family

So far, so good! I just hope the breakfast in the morning is good!

By on Jun 16, 2019

5
Partner Couples Family

Very nice room. More than we expected and very convenient location.

By on Jun 13, 2019

5
Everyone

By on Apr 29, 2019

4
Family

Friendly staff, clean rooms, lobby smelled nice, good breakfast.

By on Apr 15, 2019

5
Everyone

By on Feb 24, 2019

4
Family

All excellent with exception of AC/heater cycling on and off very frequently all night.

By on Feb 16, 2019

Hyatt Place Richmond/Chester

13148 Kingston Ave, Chester, VA 23836
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