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Recent guest reviews

very clean

Great Place

The staff was very friendly especially Nicole the checkin clerk.. Any questions or concerns and they answered it. Customer service was a 20/10!! That speaks volumes. The facility was clean and the bathroom was gorgeous!! Have a stay coming up next week and bringing the kiddos.. thanks so much for a great stay

The room was spacious and well-maintained. Even though the pool was closed while we were there due to weather, it looked amazing. The kick back social time was enjoyable and much appreciated. We’ll always try to stay at a Drury!

Nice modern hotel. Since it’s located by the highway exit ramp, I thought it might be noisy. But it turned out not bad at all for me. The only inconvenience is to use next office building parking lot entrance to gain access to the hotel property.

I enjoyed everything from checking in to checking out the front desk staff awesome!!! We stayed there and over a weekend’s time and celebrated my daughters birthday Nicole at the front desk made her feel super special and got a bag full of different gifts!! The pool was awesome the hot breakfast in the morning was delicious and let me not forget the drinks at the bar and the evening snack was great too I’ll definitely be back for a lil weekend stay!!!!!

I love the cleanliness of the hotel. Only thing I didn’t like I call down to front desk to get toilet paper and wash clothes and they said it will be right up. I sat on the toilet for 30 minutes and no one showed up. I went down to front desk and ask what happen they said the call went to the corporate office they never recieved the call. That was just unacceptable for me and inconvenience.

Loved the drinks and snacks. Unfortunately some of the guests acted like they've never been in to a hotel before but no fault of the hotel.

Amazing amazing amazing hotel. I loved it was convenient to everything, I enjoyed the free dinner and breakfast and the rooms were comfortable and clean. Will be staying again

Very nice, clean facility with professional, friendly, and attentive staff. I will stay there again.

The hotel was very clean. And the staff was friendly. :-)

Everything was great , the only two things I didn’t like was there wasn’t many channels on tv and the room was very cold but they gave us blankets so it was overall a good stay .

I love and enjoy the deep soaking tubs as I have booked this room twice in a three week span. The cleanliness could’ve been better each experience. The mast time I found a few popcorn kernels under the chair as I was cleaning to leave. This time there were a few strings of hair in the tub. I would like to see television services offer more channels or the option to rent movies. Also this past stay, I noticed that the room had a bit of a mildew smell. It wasn’t overwhelming but I did have to spray to mask it. Dispute my review I would recommend this hotel. I haven’t seen any bugs on each visit. Wish they had smoking rooms but I can smoke my tobacco outside!

Great amenities and we loved the 5:30 drinks and food!

West Broad St Glen Allen VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of Children's Museum of Richmond, Drury Plaza Hotel Richmond is within 2 miles (3 km) of Short Pump Town Center. This 3-star hotel has 217 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

All 217 rooms feature microwaves, coffee makers, and free local calls. 55-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are other standard amenities. Change of towels is available on request.


Property features

Drury Plaza Hotel Richmond features an indoor pool, an outdoor pool, and a 24-hour gym. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a spa tub, free WiFi in public areas, and a 24-hour business center.

Room options

Deluxe Room, Multiple Beds, Refrigerator & Microwave (Sofa Sleepr, Upper Floor)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Roll in Shower)

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Deluxe Room, 1 King Bed, Refrigerator & Microwave

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

2 Queen Beds | Sleeps 4

Guest reviews for Drury Plaza Hotel Richmond

Everyone (20) Couples (5) Family (13)
5
Everyone

very clean

By on Oct 12, 2021

5
Family

Great Place

By on Aug 31, 2021

5
Partner Couples

The staff was very friendly especially Nicole the checkin clerk.. Any questions or concerns and they answered it. Customer service was a 20/10!! That speaks volumes. The facility was clean and the bathroom was gorgeous!! Have a stay coming up next week and bringing the kiddos.. thanks so much for a great stay

By on Aug 29, 2021

5
Family

The room was spacious and well-maintained. Even though the pool was closed while we were there due to weather, it looked amazing. The kick back social time was enjoyable and much appreciated. We’ll always try to stay at a Drury!

By on Aug 17, 2021

5
Everyone

By on Jun 19, 2021

5
Everyone

Nice modern hotel. Since it’s located by the highway exit ramp, I thought it might be noisy. But it turned out not bad at all for me. The only inconvenience is to use next office building parking lot entrance to gain access to the hotel property.

By on Jun 2, 2021

5
Everyone

By on May 31, 2021

5
Everyone

By on Apr 15, 2021

5
Family with small children Friends

I enjoyed everything from checking in to checking out the front desk staff awesome!!! We stayed there and over a weekend’s time and celebrated my daughters birthday Nicole at the front desk made her feel super special and got a bag full of different gifts!! The pool was awesome the hot breakfast in the morning was delicious and let me not forget the drinks at the bar and the evening snack was great too I’ll definitely be back for a lil weekend stay!!!!!

By on Apr 9, 2021

5
Family

I love the cleanliness of the hotel. Only thing I didn’t like I call down to front desk to get toilet paper and wash clothes and they said it will be right up. I sat on the toilet for 30 minutes and no one showed up. I went down to front desk and ask what happen they said the call went to the corporate office they never recieved the call. That was just unacceptable for me and inconvenience.

By on Mar 25, 2021

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