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Recent guest reviews

Best choice for me and my family the staff is super nice it is very clean and pleasant here

Beds was comfortable good location carpets need a good shampooing though

The staff was good. The elevator has disgusting finger prints all over. Hall ways stinks . Breakfast was good!

Nice, new and convenient. The entire staff was pleasant and accommodating. The only inconvenience was that my room had ants. Yes, ants! I did tell the front desk, who assured me that it would be taken care of, but I was unable to confirm if anything was done since they were still present at my departure. Fortunately, they were small ants!!!

Seems recently modernized. Nice, functional furnishings. Clean. Friendly staff. Only negative observation: very low lighting in rooms and bathrooms.

Room was damp. Musty smell. Hardwood was slick due to dampness of room, sheets were damp as well. Mold by the vents near ceiling. Didn’t stay the night, reported issue to front staff and left

This is our second time staying here and this hotel is perfect. Extremely clean and the hotel staff goes above and beyond to accommodate, even offering to leave the pool open a little later for my daughter and her friend because we had arrived later. Beds are EXTREMELY comfortable and rooms are very clean. I will definitely stay here again and recommend to anyone in the area.

Stayed to attend family party in area. Love the location and very comfortable.

Good customer service. Clean rooms and good breakfast.

The entire stay was very nice, the room was excellant and the service was top notch. The only things that I had any issues with was the cable/satillite was a little dodgy and the beds were a little harder than i`m used to, but other than those little things, I`d stay again for sure!!!

We arrived at 6am and checked out at 11am. The staff was friendly. The rooms were clean. We had a small issue with the room we were initially assigned to. The heat wasn't working, it was only blowing cold air. We called the help desk a few times and they suggested we move to another room and we did. After that, no more problems with the stay.

A very average place with ecceptionally helpful staff and a great breakfast.

Room location directly behind check-in desk. never again.door closings,noisy....... Lots of noise from staff cleaning hallways early in morning. No respect for people sleeping Air conditoner very very loud. Had better nights at a much lower price/nite motel.

it was great the room was clean the bed was comfortable

Great location, friendly staff, Clean and wonderful rooms.

We were simply making an overnight stopover. The hotel was clean and well furnished. The staff was friendly and curteous.

I used to live in Reading and I was in town visiting old friends. The location was prefect, providing easy access to all major highways and roads. I will staying here next time I return to Reading.

We've stayed at this hotel several times now, always in an extended stay suite & always for several days, while in town visiting family. Decent value considering the size of the room, which includes a kitchenette. Staff is nice & service is very good.

Bernville Road Reading PA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within a leisurely stroll of Penn State Health St. Joseph Medical Center, Holiday Inn Express And Suites Reading, an IHG Hotel is within a 10-minute drive of Reading Children's Health Center. This 70-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All 70 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.


Property features

Renovated in 2017, Holiday Inn Express And Suites Reading, an IHG Hotel offers a fitness center, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center and laundry facilities.

Room options

Suite, 2 Bedrooms, Non Smoking (Extended Stay)

1 King Bed | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 3

Standard Room, Non Smoking

1 Double Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express And Suites Reading, an IHG Hotel

Everyone (4) Couples (6) Family (6) Other (2) Friends (2)
5
Everyone

By on Dec 1, 2020

Review comment responded on Dec 8, 2020

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

4
Everyone

By on Nov 24, 2019

Review comment responded on Nov 25, 2019

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us and I'm looking forward to having you again in our hotel.

5
Family with small children Family

Best choice for me and my family the staff is super nice it is very clean and pleasant here

By on Oct 28, 2019

Review comment responded on Oct 28, 2019

I am pleased to hear that you find our location to your liking. I hope to see you again soon!

5
Partner Couples Business Business

Beds was comfortable good location carpets need a good shampooing though

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Thank you for your positive comments and I am pleased that you had a good stay overall. I apologize that the carpet was not pleasing to the eye. We will take care of this issue immediately.

3
Family with small children Partner Couples Family

The staff was good. The elevator has disgusting finger prints all over. Hall ways stinks . Breakfast was good!

By on May 16, 2019

Review comment responded on May 20, 2019

Thank you for you comments. I apologize that the hotel cleanliness was not up to par during your stay. We will do our best in the future to rectify this issue.

4
Business Business

Nice, new and convenient. The entire staff was pleasant and accommodating. The only inconvenience was that my room had ants. Yes, ants! I did tell the front desk, who assured me that it would be taken care of, but I was unable to confirm if anything was done since they were still present at my departure. Fortunately, they were small ants!!!

By on Apr 13, 2019

Review comment responded on Apr 15, 2019

Thank you for taking the time to review your stay with us. The staff will be thrilled that they once again came through with stellar guest service. However, I am very sorry to hear that your room had ants. We have already contacted our monthly service provider for extra service to combat this issue and to ensure that this problem does not persist.

4
Partner Couples Friends

Seems recently modernized. Nice, functional furnishings. Clean. Friendly staff. Only negative observation: very low lighting in rooms and bathrooms.

By on Mar 24, 2019

Review comment responded on Mar 25, 2019

Thank you for your review and all the positive things you said about the hotel and your stay. I will look into the lighting to ensure that all the fixtures and bulbs are in the proper working order.

1
Everyone

Room was damp. Musty smell. Hardwood was slick due to dampness of room, sheets were damp as well. Mold by the vents near ceiling. Didn’t stay the night, reported issue to front staff and left

By on Aug 20, 2018

Review comment responded on Aug 27, 2018

Thank you for taking the time to review your recent stay with us. I apologize for the inconvenience you encountered during your stay. For your inconvenience your stay has been fully refunded.

5

great hotel near downtown reading

Everyone

This is our second time staying here and this hotel is perfect. Extremely clean and the hotel staff goes above and beyond to accommodate, even offering to leave the pool open a little later for my daughter and her friend because we had arrived later. Beds are EXTREMELY comfortable and rooms are very clean. I will definitely stay here again and recommend to anyone in the area.

By , from Morrisville, PA on Apr 14, 2018

Review comment responded on Apr 16, 2018

Michelle, We are glad that you enjoyed yourself while visiting us. Our staff strives to make every guest stay a memorable from the welcome to the final farewell. We appreciate your continuous patronage. Thank you

5

relaxing stay

Couples

Stayed to attend family party in area. Love the location and very comfortable.

By on Oct 20, 2015

Holiday Inn Express And Suites Reading, an IHG Hotel

2389 Bernville Road, Reading, PA 19605
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