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Recent guest reviews

The stench of cigarette smoke was appalling

Under the sink there was garbage around the can from previous guests. It was an empty vegetable bag Area not walkable The front desk were very kind and v accommodating I needed to check in early and the person was super kind

Very friendly staff, extremely clean rooms and everything. Excellent for the money

The front desk staff were very friendly and helpful. The room was well equipped and comfortable. The only negative was that it was quite noisy. You could hear a lot of what was happening in the hallways and outside (including plane takeoff). I know it's by the airport but I've stayed in a number.of the hotels by RDU and they aren't all so loud. If I didn't have to wake up at 4am to get to the airport for a flight, I probably wouldn't have minded the noise as much.

Modern, up to date, clean

The reason I picked this hotel was because of the reviews but all I got was disappointing service, small rooms, brown paper bag breakfast, yelled at & talked about in my face. I am a polite person, standing in the lobby waiting patiently for receptionist to finish with a customer. She said good morning, I said it back. I guess she didn't hear me because she screamed it again, rolled her eyes , told the man she was helping my room number while degrading in front of my face. A nicer woman helped me with my breakfast. the following night my sister was unsure about how to get to the rooms & again she was very rude and distasteful. Along with someone telling me it was 250 holding fee , but told 100 over the phone. I will never suggest this hotel to anyone. no amenities & poor service. no shuttle to the airport.

The property was really nice and super clean. Front desk personnel Ms Smith was amazing from the moment I entered the door. She jump started the satisfaction with the location as a whole.

Conveniently located, very nice rooms and comfortable beds.

The staff is very friendly and helpful. The room was clean. I would recommend this place to everyone.

We love to stay here, since it is close to the Airport, Easy on-off the Interstate, and close to family. Having the extra space makes the stay easier for us. And even though we have not used the kitchen (except for Coffee and the Refrigerator), it is nice to have a fully-stocked kitchen handy if we should need it!

If you need to stay near the airport for a few days, this is a reasonable spot. The rooms are large (especially the studio rooms) and comfortably laid out. Breakfast buffet is included, and while it's nothing special, the food was fresh and hot (but leave the hotel to find some good local place at least once). You'll want a car to go anyplace else; the area is not set up for walking at all, even to some nearby restaurants.

I enjoyed my stay. The staff and courtesy shuttle were super! Thank you to Angela, Elliot, and Cristina. I could literally live in the room I had, I even have a fondness for the number. 222. The only disappointment was that the pool was not in service yet, the pool was a part of my decision making to stay at The Residence Inn. Might I suggest a tiki bar for that patio. (You can hire me to take care of it!)

Stayed for four nights five days. The place was awesome. Very clean kitchen had all suppiles dishes, glasses, toaster, microwave, ect. beds were very comfortable. The staff was very friendly and helpful. Great location. Would stay again. Would recommend to family and friends. Easy check in and check out.

It was nice... however it was smaller than other Residence Inns that we have stayed at in the past...

Ther staff was very helpful & the room was well kept.

I was only there from late one night to early the next morning. they did have a nice exercise room but I couldn't fit it into the schedle

Generally up to par for Residence Inns - clean and very well kept, nice full kitchens, spacey suites, good pool, exercise court, full hot breakfast, etc. A pleasant surprise - free broadband, usually Marriott charges for that. To nitpick - the 20" TV in the room was too small to see from the couch or bed; the fitness room was adequate but no antimicrobial spray bottle; and high on my list of priorities - the coffee both in the room and at breakfast was just bad (all too common on the East Coast), and no Starbucks or even McDonalds in sight. Also minimal fresh fruit at breakfast, though the scrambled eggs made from real eggs were a nice touch. If I return to this hotel - I'll bring my own coffee and fruit!

Hospitality Ct Morrisville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Outdoor pool

Sonesta ES Suites Raleigh Durham Airport places you within a few miles (5 km) of Research Triangle Park and Lenovo. This 120-room, 3-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.


Dining

For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 120 accommodations feature kitchens and space to spread out with living rooms and dining areas. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and ironing boards.


Property features

Guests of Sonesta ES Suites Raleigh Durham Airport have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

1 King Bed and 1 Queen Bed | Sleeps 6

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Sonesta ES Suites Raleigh Durham Airport

Everyone (3) Business (1) Couples (3) Family (5) Other (2) Friends (1)
2
Family

The stench of cigarette smoke was appalling

By on Nov 7, 2021

Review comment responded on Nov 8, 2021

Thank you for taking the time to provide feedback on your stay with us. We strive to have every guest stay positive and unfortunately it seems we missed guest breaking our NO SMOKING policy which we know is frustrating. We are sorry you had to experience this and have reported your remarks to our back of house team to work harder to catch this in the future. We too find it appalling that people won't go outside even when we fine them for smoking in our buildings and rooms. Thank you again for the feedback. Sincerely,

5
Family Business Business

Under the sink there was garbage around the can from previous guests. It was an empty vegetable bag Area not walkable The front desk were very kind and v accommodating I needed to check in early and the person was super kind

By on Sep 29, 2021

Review comment responded on Sep 30, 2021

Thank you for providing feedback from your stay with us and the excellent score. We have reviewed your comments with the team for areas of opportunity for improvement. We are glad to see our Front Office team meet your needs and we could assist with the early check in. We hope to be able to welcome you back in the future. Kind Regards!

5
Family

Very friendly staff, extremely clean rooms and everything. Excellent for the money

By on Jul 19, 2021

Review comment responded on Jul 19, 2021

Thank you for taking the time to provide us with the excellent review and feedback on your stay with us. We are happy to see that you enjoyed your stay and hope we get to welcome you again soon! Kind Regards!

4
Everyone

The front desk staff were very friendly and helpful. The room was well equipped and comfortable. The only negative was that it was quite noisy. You could hear a lot of what was happening in the hallways and outside (including plane takeoff). I know it's by the airport but I've stayed in a number.of the hotels by RDU and they aren't all so loud. If I didn't have to wake up at 4am to get to the airport for a flight, I probably wouldn't have minded the noise as much.

By on Jul 8, 2021

Review comment responded on Jul 9, 2021

Great to hear our staff was friendly and helpful! Love that you enjoyed the room as well. We are sorry to hear that you were disturbed by noise and can understand that can be frustrating. The flight patterns at RDU change daily and we are always hoping for the ones that don't come right over us. Thank you again for staying with us!

4
Friends

Modern, up to date, clean

By on Jun 19, 2021

Review comment responded on Jun 23, 2021

Thank you so much for providing us feedback on your stay with us. We are happy to see that you enjoyed our hotel. Kind Regards!

1
Everyone

The reason I picked this hotel was because of the reviews but all I got was disappointing service, small rooms, brown paper bag breakfast, yelled at & talked about in my face. I am a polite person, standing in the lobby waiting patiently for receptionist to finish with a customer. She said good morning, I said it back. I guess she didn't hear me because she screamed it again, rolled her eyes , told the man she was helping my room number while degrading in front of my face. A nicer woman helped me with my breakfast. the following night my sister was unsure about how to get to the rooms & again she was very rude and distasteful. Along with someone telling me it was 250 holding fee , but told 100 over the phone. I will never suggest this hotel to anyone. no amenities & poor service. no shuttle to the airport.

By on Jun 13, 2021

Review comment responded on Jun 18, 2021

Thank you for taking the time to provide feedback on your stay with us. We obviously feel short across many areas which we have addressed with the impacted departments since this is not the service we are known for here. We are also contacting Expedia to ensure they have our Security Deposit Correct on their website for our hotel as we know that must be frustrating to not knowing the correct amount in advance of arrive. We do offer airport shuttle. Thank you again for your feedback. Kind Regards!

5
Friends Business Business

The property was really nice and super clean. Front desk personnel Ms Smith was amazing from the moment I entered the door. She jump started the satisfaction with the location as a whole.

By on Mar 8, 2021

Review comment responded on Mar 15, 2021

Thank you for taking the time to recognize Ms. Smith and her amazing service while you were with us. We love to hear from our guest and appreciate that you enjoyed your trip with us. We hope to see you again soon. Kind Regards!

5
Family

Conveniently located, very nice rooms and comfortable beds.

By on Nov 17, 2019

5
Friends Business Business

The staff is very friendly and helpful. The room was clean. I would recommend this place to everyone.

By on Jul 31, 2019

5
Everyone

By on Jun 16, 2019

Sonesta ES Suites Raleigh Durham Airport

2020 Hospitality Ct, Morrisville, NC 27560
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