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Recent guest reviews

Great hotel with lots nearby. I enjoyed my stay.

Put water in rooms.

The air conditioning is horrible. The air conditioning in our room (427) did not work. We notified the front desk staff and requested another room. They had their “engineer” check the room and stated that they periodically need to shut the ac off and restart the system for it work. They did this and stated the room should cool down and that there was no need to change rooms. Needless to say, the second day we requested another room as the air conditioning still was not working. The second room air conditioning worked great. It is very disappointing that they would not provide us with a new room the first night being that this is a known problem. I would not recommend this hotel to anyone staying in the Raleigh area. Spend your money elsewhere!

The location was great, shopping and restaurants right out the front door. Hotel was just so so. Hardly any amenities. We were on the expressway side, it was very loud. Our ac was broken, they did send someone to fix it, our coffee maker was broken too. Would stay somewhere else next time.

Jetted shower/ tv in bathroom mirror/ dinning at doorsteps

Beautiful facility,room was very clean, comfortable bed, service in the restaurant was excellent.

We enjoyed the excellent staff and property location. The on-site gym was actually located next door but the continental breakfast was excellent!

Good. Will stay there again. Great location with lots of shopping and restaurants

Bedding was great but our refrigerator was not cold and a lot of our food had to be tossed

The location is great. The room very clean. I found the restaurant help very friendly. The front desk was efficient, but did not take the time to mention any of the amenities of the hotel. I had to stumble upon everything myself.

Nice rooms and good service. Late check in at 7 was not that great. Close and convienant to shops and restaurants.

Checked in After our wedding. Staff was friendfly and helpful getting our baggage to the room. Bed was wonderful, view of roof left some to be desired. Water out of window room not complimentary. Overall be prepared to spend more money for extras like a $3.50 Fiji water bottle inroom and $15 breakfast. Would stay again for a special occasion.

We have stayed here several times and continue to return, primarily because of the location. The staff is helpful and the breakfast buffet outstanding. Over the years we have noticed a decline in the in-room amenities, which is a disappointment. Bring us a Q-tip and a shaving mirror and our enthusiasm will return. This is a more expensive choice that many hotels nearby. We do not want to take our business elsewhere.

We live only about 25 mins from this hotel but stayed here to celebrate my husbands birthday woth friends. We went to the north hills area for shopping, then to a great dinner followed by drinks at another establishment. We did not want to drive home so This hotel is right in the middle of a great area. Great sleeping arrangements and a good breakfast in the morning. There is a movie theather and bowling in this area as well. The check in process was easy and all the staff were very helpful and kind.

The hotel staff was friendly and very helpful. I ate breakfast at the hotel restaurant. The food was excellent. The hotel is located in the North Hills shopping center. There is easy access to shops and restaurants. There is even a movie theater. The hotel has an agreement with the fitness club next door that allows guests to use the facilities for free. They were also excellent.

I ended up splurging on this hotel and it was definitely worth the price. It was just a quick trip one night get away trip for me and my husband. Location was great - can walk to plenty of shops, restaurants, spa, and movie theater. Also, just a short 10 minute drive to downtown Raleigh. When we checked in our room wasn't quite ready so they held our bags and let us have a free drink at the bar because we had to wait. Which we enjoyed and we only had to wait 15 minutes to get in our room. We thought it was nice of them to compensate us for just a 15 minute wait when some hotels would never do that. Would highly recommend staying here anytime you are in Raleigh, NC.

I recently stayed at this hotel over Memorial Weekend. The hotel has great location lite really right outside the doors are an outdoor mall and several good restaurants. Rooms are good size and appear to be well maintained (beds too soft for my liking for a Bach ache from them). Staff was friendly and accommodated my request to move from first room as my neighbors were very loud so much so you could hear them as I walked to my room down the hall. Walls are thin and even with earplugs in at night I was awoken late night by people talking loudly etc. I did to expect this kind of crowd at a renaissance hotel (maybe it was the holiday wknd). Club access was great nice breakfast and attendants. Overall ors a good hotel it was really the annoying loud guests that made it not so great.

We just wanted a grown up get away for the evening. This was not our first time at the Renaissance and it was just as we remembered. Great staff, georgeous facility with an excellent location. We were given complimentary access to the concierge lounge for evening hoes divers and a full breakfast the next morning. The room was spotless and we can't image a more cozy and comfortable bed. Made it hard to leave the next morning. A great special get away place. A little pricey for regular visits but a wonderful experience.

Main At North Hills Street Raleigh NC

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Fitness center

Located in North Hills, Renaissance Raleigh North Hills Hotel is adjacent to North Hills Shopping Center with other popular attractions like Shelley Lake Park within a within a few miles (5 km). This 229-room, 3.5-star hotel welcomes guests with conveniences like free self parking, a gym, and a 24-hour business center. It's connected to a shopping center in central Raleigh and also close to Crabtree Valley Mall.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

The 229 rooms have an array of amenities, including iPod docks, refrigerators, and coffee makers. 55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Free weekday newspapers, safes, and phones are other standard amenities.


Property features

Renovated in 2017, Renaissance Raleigh North Hills Hotel offers a gym, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Club Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Renaissance Raleigh North Hills Hotel

Everyone (6) Couples (10) Business (2) Family (12) Other (4) Friends (1)
4
Business Business

Great hotel with lots nearby. I enjoyed my stay.

By on Sep 15, 2021

Review comment responded on Sep 15, 2021

Dear Jocelin, Thank you so much for staying with us and for acknowledging the awesome location of our Renaissance. We appreciate you taking the time to share the great experience you had here and we hope to see you again soon. Best, Melissa Chunn General Manager

4
Everyone

Put water in rooms.

By on Aug 9, 2021

Review comment responded on Sep 9, 2021

Dear Anonymous, Thank you for your positive review. It is reflections like yours, which highlight strengths and areas for improvement, that allow us to serve our guests better. Please visit us again the next time you travel to the area. Best, Melissa Chunn General Manager

2
Family

The air conditioning is horrible. The air conditioning in our room (427) did not work. We notified the front desk staff and requested another room. They had their “engineer” check the room and stated that they periodically need to shut the ac off and restart the system for it work. They did this and stated the room should cool down and that there was no need to change rooms. Needless to say, the second day we requested another room as the air conditioning still was not working. The second room air conditioning worked great. It is very disappointing that they would not provide us with a new room the first night being that this is a known problem. I would not recommend this hotel to anyone staying in the Raleigh area. Spend your money elsewhere!

By on Jun 19, 2021

Review comment responded on Jun 21, 2021

Dear Anonymous, I'm very sorry that you experienced issues with temperature control and that we did not resolve the issue to your satisfaction. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Melissa Chunn General Manager

3
Family

The location was great, shopping and restaurants right out the front door. Hotel was just so so. Hardly any amenities. We were on the expressway side, it was very loud. Our ac was broken, they did send someone to fix it, our coffee maker was broken too. Would stay somewhere else next time.

By on May 3, 2021

Review comment responded on May 4, 2021

Dear Anonymous, I am sorry to hear that several issues during your stay impacted your satisfaction with our hotel. We appreciate you taking the time to share your feedback as it helps us make improvements. Thank you for staying with us. Sincerely, Melissa Chunn General Manager

5
Everyone

By on Apr 22, 2021

Review comment responded on May 4, 2021

Dear Anonymous, We are glad to see that you had a great experience at our Renaissance hotel and appreciate you sharing this review. Please come back anytime. Best, Melissa Chunn General Manager

5
Family

Jetted shower/ tv in bathroom mirror/ dinning at doorsteps

By on Mar 7, 2021

Review comment responded on Mar 9, 2021

Thanks for the positive review. We hope that we offered the service that you are accustomed to. Hope to see you again. Best,

4
Partner Couples

Beautiful facility,room was very clean, comfortable bed, service in the restaurant was excellent.

By on Feb 19, 2021

Review comment responded on Feb 19, 2021

Dear Anonymous, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our service. Our hotel aims to provide a great experience. We look forward to welcoming you back to our hotel in the future. Best, Melissa Chunn General Manager

5
Family Family

We enjoyed the excellent staff and property location. The on-site gym was actually located next door but the continental breakfast was excellent!

By on Jan 28, 2020

4
Everyone

Good. Will stay there again. Great location with lots of shopping and restaurants

By on Dec 11, 2019

4
Friends

Bedding was great but our refrigerator was not cold and a lot of our food had to be tossed

By on Oct 7, 2019

Renaissance Raleigh North Hills Hotel

4100 Main At North Hills Street, Raleigh, NC 27609
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