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Recent guest reviews

The sheets were obviously never changed the bathroom was not cleaned properly and the lady at the front desk was extremely rude

Hotel staff was nice but not overly pleasant. The hotel was a bit rundown and the room was a little dirty. The refrigerator hadn’t been cleaned out from the previous occupant, had to call and ask them to do that. It looks like it was a very pretty hotel at one time, but just really looked run down.

poor front desk customer service

They only gave one bath cloth, asked for additional they said housekeeping was gone for the day and it was 7pm. The bathtub was dirty (pubic hairs and open soap from previous occupant in tub) and the sprinkler had been leaking often enough to where there were brown stains on the wall from where the water was running. Damage on another wall to where it was chipped and scratched in a few places. Stains on the pillow cases.

Everything was good

Unfortunately, they were understaffed however the staff they did have were very pleasant. The hotel big and can be a bit confusing it would be nice to offer a map of the property.

Terrible experience my wife and I was sleeping apparently they gave my room to someone else and they were trying to get into our room at 10 o’clock at night and I had an argument with the people saying it was their room shouldn’t of happened it was horrible experience

Friendly staff. Property is well keep. Rooms was clean an comfortable

The hot tub was drained and the pool looked dirty. This was disappointing because it was the main reason for choosing this location.

Location for hospitals. Indoor pool and spa nice. Warnings that restaurant and bar would be closed due to Covid should have been on website.

It’s a beautiful facility!!! Everything was great!

Hotel and staff are clean,neat,and friendly. Location is in a good area.

Staff friendly and helpful. Rooms,and grounds clean.

Almost all the lights were out in the bathroom. Very odd smell when walking inside the room. Stain on bathtub. There was a bug in the room as well.

Very handsome property! Friendly front desk staff. Great room.

The rooms smelled like smoke however not sure if this could be helped. Staff is always very courteous and accommodating

Campus Walk Ave Durham NC

Hotel highlights

  • Walking distance to Duke University
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Duke University is a short stroll from Millennium Durham, and other popular attractions like Duke University Hospital are within a mile (2 km). This 316-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

Millennium Durham's 316 rooms are recently renovated and provide free weekday newspapers, free local calls, and safes. Guests can expect 40-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Millennium Durham, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Millennium Durham

Everyone (20) Couples (5) Family (9)
1
Partner Couples

The sheets were obviously never changed the bathroom was not cleaned properly and the lady at the front desk was extremely rude

By on Dec 4, 2021

2
Family

Hotel staff was nice but not overly pleasant. The hotel was a bit rundown and the room was a little dirty. The refrigerator hadn’t been cleaned out from the previous occupant, had to call and ask them to do that. It looks like it was a very pretty hotel at one time, but just really looked run down.

By on Nov 18, 2021

Review comment responded on Nov 18, 2021

We were sorry to hear about your stay. We hope you will try us again in the future so you can experience the type of service we can provide our guests. Unfortunately due to COVID we have had to limit service that used to be provided, We have had to limit guest contact by not entering occupied room, also our F&B operations have been closed for the last year and a half. We do thank you for your understanding during this horrible time.

1
Everyone

poor front desk customer service

By on Oct 25, 2021

Review comment responded on Oct 25, 2021

Thank you for your feedback.

2
Everyone

They only gave one bath cloth, asked for additional they said housekeeping was gone for the day and it was 7pm. The bathtub was dirty (pubic hairs and open soap from previous occupant in tub) and the sprinkler had been leaking often enough to where there were brown stains on the wall from where the water was running. Damage on another wall to where it was chipped and scratched in a few places. Stains on the pillow cases.

By on Oct 1, 2021

Review comment responded on Oct 1, 2021

We were sorry to hear about your stay. We hope you will try us again in the future so you can experience the type of service we can provide our guests.

4
Everyone

Everything was good

By on Jul 6, 2021

Review comment responded on Jul 6, 2021

Thank you for your post. We are pleased to see you had a positive stay. We do hope to earn a 5/5 on a future visit to our hotel.

3
Family

Unfortunately, they were understaffed however the staff they did have were very pleasant. The hotel big and can be a bit confusing it would be nice to offer a map of the property.

By on Jun 13, 2021

Review comment responded on Jun 22, 2021

We apologize for any difficulty you may have experienced. I am sorry we did not provide you with an inhouse map.

1
Family

Terrible experience my wife and I was sleeping apparently they gave my room to someone else and they were trying to get into our room at 10 o’clock at night and I had an argument with the people saying it was their room shouldn’t of happened it was horrible experience

By on May 24, 2021

Review comment responded on May 24, 2021

We are very sorry to hear of your inconvenience. Thank you for bringing this to our attention. We have shared your feedback with our team to better be able to address this occurrence.

4
Business Business

Friendly staff. Property is well keep. Rooms was clean an comfortable

By on Mar 24, 2021

Review comment responded on Apr 6, 2021

Thank you.

3
Friends

The hot tub was drained and the pool looked dirty. This was disappointing because it was the main reason for choosing this location.

By on Jan 31, 2021

Review comment responded on Feb 1, 2021

Thank you for staying with us. My sincere apologies for the issues you encountered. I have shared your comments with our maintenance department for review. It is my sincere hope that you will give us another chance to get things right.

4
Everyone

Location for hospitals. Indoor pool and spa nice. Warnings that restaurant and bar would be closed due to Covid should have been on website.

By on Jan 5, 2021

Review comment responded on Jan 6, 2021

Thank you for staying with us.

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