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Recent guest reviews

The breakfast was pathetic. One pastry in bag left, out of juice and oranges.

The receptionist was patient and friendly. We had an issue with our booking through Orbitz and she helped us straighten it out. Hotel is in a busy street so traffic is heard through the bedroom windows. Clean and comfortable beds.

Very cozy, clean, and affordable. My girls said they felt like princesses there

Room was clean, staff was friendly. I’d definitely stay at this location again

The property was very old. As i arrived, therr was a group of about 10 people that came from the pool and at the front desk arguing about extra keys and the employee tellkng them they wouldnt have but so many people in the room. We knew from that moment it wouldn't be good. We had to sign a waiver which ive never done before at a hotel in my decades of hotel stays. The hotel wreaked of chlorine, the elevaror was old and the rooms very outdated. Definitely not what the internet site portrayed.

Noisy - they did not refund me for an experience in which I couldn't sleep there at night. I'm really upset and never want to stay at a La Quinta again.

We liked the lobby area and the set-up of the room. The lady that checked us in was very unfriendly. As soon as I walked in, she did not greet me but rather looked up from what she was doing to tell me to 'hold on a minute'. Our toilet was clogged and the guy that brought us a plunger was helpful. The plunger sat outside our room though for another 2 days after we used it. The door to the bedroom part of our suite had been removed which was an issue for us since we needed the separation so I could sleep after my surgery. The pool was not heated at all and we were not able to use it. The hot tub was fine but not appropriate for my 7 year old. Since the pool was the main reason we chose that hotel, it was quite disappointing. The shower had stains. The breakfast was not good either. The eggs had a very weird taste and the sausage was overcooked. Overall we were quite surprised that this hotel had such high ratings. We are not typically picky people, but this experience was just disappointing.

The staff at this property was extremely rude and insensitive. We were traveling with a dog, we checked pet friendly hotels on orbitz and arrived with our dog. We were given a room on the 4th floor. Long story short, we were woken up at 8:30 in the morning by a really rude man telling us that our dog kept everyone up all night barking (we were there for the night and she barked maybe 2 or 3 times over the course of 15 seconds). He told us we weren’t allowed to have a dog on the fourth floor - we had no idea. He demanded that we move rooms right away (keep in mind we were just woken up a few minutes before on our only morning to sleep in during our trip). He argued with us and then told us we needed to be downstairs right away and stormed off. We went downstairs will all of our stuff packed up, only to be greeted by another rude employee. We were now told that there wasn’t actually a room for us yet. We would have to wait. We’re standing in our pajamas, in the middle of a hotel, with all of our stuff with no place to go back to sleep. The staff members didn’t seem to care. We said we were just going to leave and she kept insisting “you can just leave if you want”. It was the most bizarre experience I’ve ever had from someone in the hospitality industry. I can’t imagine returning to this hotel.

It’s decent. Had a weird smell in the rooms but overall ok

Room wall is razor thin. I could hear neighbor’s conversations and I am sure they can hear ours. Also, you can hear the highway. Pretty noisy. I could understand you couldn’t do much about the highway but the thin walls with a neighboring room is unacceptable.

I like that the facility was very nice and the staff was friendly. The room did not have a refrigerator is my only complaint.

Durham Chapel Hill Blvd Durham NC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Located in North Garrett Road, La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill is 2.8 mi (4.5 km) from Mechanics & Farmers Bank and within a 5-minute drive of Duke University. This 130-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill's 130 rooms are air-conditioned and provide coffee makers, free local calls, and ironing boards. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Guests of La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, conference space, and a business center.

Room options

Deluxe Suite, 1 King Bed, Non Smoking (Executive)

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

1 King Bed | Sleeps 3

Room, 2 Double Beds, Accessible, Non Smoking (Mobility/Hearing Impaired)

2 Double Beds | Sleeps 4

Guest reviews for La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill

Everyone (26) Couples (3) Family (11)
1
Everyone

By on Aug 16, 2021

5
Family

The breakfast was pathetic. One pastry in bag left, out of juice and oranges.

By on Aug 15, 2021

Review comment responded on Aug 19, 2021

Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.

4
Family

The receptionist was patient and friendly. We had an issue with our booking through Orbitz and she helped us straighten it out. Hotel is in a busy street so traffic is heard through the bedroom windows. Clean and comfortable beds.

By on May 14, 2021

Review comment responded on May 17, 2021

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

5
Family Family with small children Family

Very cozy, clean, and affordable. My girls said they felt like princesses there

By on Mar 16, 2021

Review comment responded on Mar 16, 2021

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

5
Everyone

Room was clean, staff was friendly. I’d definitely stay at this location again

By on Jul 19, 2020

Review comment responded on Jul 20, 2020

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

2
Family

The property was very old. As i arrived, therr was a group of about 10 people that came from the pool and at the front desk arguing about extra keys and the employee tellkng them they wouldnt have but so many people in the room. We knew from that moment it wouldn't be good. We had to sign a waiver which ive never done before at a hotel in my decades of hotel stays. The hotel wreaked of chlorine, the elevaror was old and the rooms very outdated. Definitely not what the internet site portrayed.

By on Mar 9, 2020

Review comment responded on Mar 9, 2020

Thank you for your review and for staying at La Quinta Inns and Suites. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests.

4
Everyone

By on Feb 17, 2020

Review comment responded on Feb 17, 2020

Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.

1
Everyone

Noisy - they did not refund me for an experience in which I couldn't sleep there at night. I'm really upset and never want to stay at a La Quinta again.

By on Jan 22, 2020

Review comment responded on Jan 23, 2020

Thank you for taking the time to give us your feedback about your stay. We are so sorry that we didn't live up to your expectations. Your stay does not seem to be what most of our guests have experienced. We will ensure we share your review with our entire team, so that we can continue to improve.

4
Everyone

By on Jan 21, 2020

Review comment responded on Jan 21, 2020

Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

5
Everyone

By on Jan 7, 2020

Review comment responded on Jan 8, 2020

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill

4414 Durham Chapel Hill Blvd, Durham, NC 27707
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