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Recent guest reviews

Property is close to shopping and dining, and close to friends in North Raleigh

This is a 12 story building. Our room was on the 9th floor with a great view. The room was about on par with say a Hampton Inn, so was OK. What was surprising was how shabby the hotel was. There was only one elevator from the lobby and it had a filthy carper with a duct taped cut in it. If the hotel had been really busy count on long waits for the elevator (we discovered there was also a back side elevator down to the laundry area, which also had a duct taped cut in its carpet. The walk down the hall to our room looked like something even a flea bag would have taken care of, with peeling wall paper along the full length of the hall. The swimming pool was green (algae bloom). We did not try the restaurant or any other "amenities". You would think what is supposed to be a 3-star Hilton hotel would exhibit better upkeep. Fortunately, the room itself was OK, but the overall experience was not good.

Clean and good staff

This is my second time staying here. It’s always clean n the staff is friendly.

Overall property is very nice and great for the price. However, make sure you get an even-numbered room because the odd-numbered rooms face the belt line and the road noise makes for a very disruptive night.

The hotel is nice. Close to everything you need Mall food Walmart Target CVS and Walgreens. Nice and clean and quiet. Only down side was that they do not have microwaves in the rooms. Im not sure if its because of COVID. Also the ice machine on the floor I stayed on was not working so you either had to go up a floor or down a floor. Over all it was good. The beds where comfy and TV selection channels where great too. Wifi was good too.

Nthg was great about the hotel and the staff was not friendly or helpful at all. They didn't welcome us nor offer to explain the amenities of the hotel. Just seem as if they wanted to get us out the way.

Everything was to expectation. Staff was very friendly at check in and checkout.

I like restaurant in hotel it’s very good , and hotel too , thanks

Great location. Great hotel. Don't know what else to say

Great stay as it was my first time in North Carolina. Hotel is minutes away from the Crabtree Valley Mall. Although we didn't use the shuttle, there is shuttle service that can take you as the hotel is right by the highway. Very clean and staff is very friendly. Would I stay here again, yes!

Glenwood Ave Raleigh NC

Hotel highlights

  • Walking distance to Crabtree Valley Mall
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located in Crabtree within a short walk of Crabtree Valley Mall, DoubleTree by Hilton Raleigh Crabtree Valley is within a few miles (5 km) of other popular sights such as North Hills Shopping Center. This 176-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All of DoubleTree by Hilton Raleigh Crabtree Valley's 176 air-conditioned rooms provide sofa beds, refrigerators, and free weekday newspapers. Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers and free toiletries. Laptop-compatible safes and phones are also standard.


Property features

Guests of DoubleTree by Hilton Raleigh Crabtree Valley have access to an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.

Room options

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Transfer Shower, Mobility & Hearing)

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Raleigh Crabtree Valley

Everyone (22) Couples (5) Family (6)
1
Everyone

By on Aug 22, 2021

4
Family

Property is close to shopping and dining, and close to friends in North Raleigh

By on Jul 7, 2021

Review comment responded on Jul 10, 2021

Thank you for your review!

3
Partner Couples

This is a 12 story building. Our room was on the 9th floor with a great view. The room was about on par with say a Hampton Inn, so was OK. What was surprising was how shabby the hotel was. There was only one elevator from the lobby and it had a filthy carper with a duct taped cut in it. If the hotel had been really busy count on long waits for the elevator (we discovered there was also a back side elevator down to the laundry area, which also had a duct taped cut in its carpet. The walk down the hall to our room looked like something even a flea bag would have taken care of, with peeling wall paper along the full length of the hall. The swimming pool was green (algae bloom). We did not try the restaurant or any other "amenities". You would think what is supposed to be a 3-star Hilton hotel would exhibit better upkeep. Fortunately, the room itself was OK, but the overall experience was not good.

By on Jun 25, 2021

Review comment responded on Jun 27, 2021

Thank you for your review, our website states that our pool is temporarily closed, we are in the process of minor renovations but we are glad you enjoyed your room and want to apologize that you had to experience this, we hope to see you again in the future

5
Family Business Business

Clean and good staff

By on Jun 25, 2021

Review comment responded on Jun 27, 2021

Thank you

5
Everyone

By on Apr 12, 2021

Review comment responded on May 3, 2021

Thank you!

5
Friends

This is my second time staying here. It’s always clean n the staff is friendly.

By on Apr 11, 2021

Review comment responded on Apr 12, 2021

Thank you Anonymous!

4
Business Business

Overall property is very nice and great for the price. However, make sure you get an even-numbered room because the odd-numbered rooms face the belt line and the road noise makes for a very disruptive night.

By on Mar 5, 2021

Review comment responded on Mar 8, 2021

Thank you Anonymous for the Feedback!

4
Everyone

The hotel is nice. Close to everything you need Mall food Walmart Target CVS and Walgreens. Nice and clean and quiet. Only down side was that they do not have microwaves in the rooms. Im not sure if its because of COVID. Also the ice machine on the floor I stayed on was not working so you either had to go up a floor or down a floor. Over all it was good. The beds where comfy and TV selection channels where great too. Wifi was good too.

By , from Raleigh on Dec 28, 2020

Review comment responded on Dec 28, 2020

Thank you Lvelisse! I will have maintenance check on the ice machines.

4
Partner Couples

Nthg was great about the hotel and the staff was not friendly or helpful at all. They didn't welcome us nor offer to explain the amenities of the hotel. Just seem as if they wanted to get us out the way.

By , from Burlington, NC on Dec 23, 2020

Review comment responded on Dec 28, 2020

Hello Cortrina, We apologize that your experience was not welcoming. We truly appreciate your feedback and will share this with the staff. We want our guests to feel appreciated at all times. Please call us at the hotel to discuss.

5
Family Business Business

Everything was to expectation. Staff was very friendly at check in and checkout.

By on Dec 22, 2020

Review comment responded on Dec 28, 2020

Thank you Anonymous!

DoubleTree by Hilton Raleigh Crabtree Valley

4100 Glenwood Ave, Raleigh, NC 27612
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