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Recent guest reviews

Party going on across the hall until 4 in the morning. No additional room to move us into after calling the front desk. Front desk lady was nice and said they would send up security to have a word with them but I don't know if that ever happened and if it did, it did nothing. Floor was sticky. Room and elevator and hallway smelled like smoke. Dead cockroach in the corner.

You can check in late as 11 pm I just didn’t like them holding 35 dollars for Incidentals then in the middle of the night they charge 26.00 for a total of 61 dollars for incidentals and it takes your forever to release the money

Best Western Hotel was dirty, there was trash on our floor when we checked in. Bathroom was dirty, had to ask for towels and still that took hours before they would arrive. When they did I was given 1 towel, I asked for 4 since there was 4 of us, I told the woman that I needed 4 towels and she said ok, walkes away and came back with 2 more and she walked away. Needed linens for pull out bed, asked and never got them. The only utensils they had were spoons. Hotel pictures do not look anything like the hotel. There were stains on just about everything. Smallest mini fridge, no freezer due to it being a block of ice, listed as family friendly, absolutely not. There were certain jobs being performed once the sun went down. Loud disruptive parties over night, police were there the 2nd morning, escorting people out. I just wish it wasnt listed as family friendly and clean, especially at the price I paid. Never again.

I liked that the room came with a balcony. The bed was clean and soft, and the room was spacious. I liked the bath products, and the staff was friendly and helpful. I wish the water pressure had been better and that there had been a warm comforter on the bed. Also, the coffee maker wasn't clean inside, and I wish there had been tea available in the room.

It's your affordable hotel with interesting characters roaming the property at night.

This is my go to hotel. Always very nice at an affordable price.

The staff was very polite, helpful. Facility and grounds were clean. No issues with noise. Television had a sleep timer on it.

A lot of out of character looking people walking around all day and night right outside our door. People were hanging out in the parking lot listening to loud and just being loud. We came out the next morning and trash was all in the parking lot. The hallway had a funny smell when we first arrived then later that night it smelled like straight weed. Will never stay there again.

It was humid and the smell was weird. Had a shady vibe. There were cleaning supplies all over the hallways. I didn't felt secure and left early. I will like a refund. Since I was there just for 1 day instead of 3 days as planned.

Clean room, hot breakfast with eggs, better experience than I expected

Our room was clean & staff was helpful & friendly. Check in & check out was a little slow.

I didn’t like waiting to check in for 50 minutes, when room was booked almost four months in advance. I didn’t like staff, knocking on door @ 8:01am, to ask if we’re checking out.

We enjoyed our stay. They have a great breakfast. It’s in a great location and the pool was nice; although I wish they sprayed for mosquitoes-they are bad there. Room was clean and beds were comfortable.

Capital Blvd Raleigh NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Business center

Located in Northeast Raleigh, Best Western Raleigh North-downtown is within 2 miles (3 km) of sights such as Raleigh Flea Market and Duke Raleigh Hospital. This 3-star hotel welcomes guests with 139 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

For your convenience, a continental breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

The 139 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.


Property features

Renovated in 2015, Best Western Raleigh North-downtown offers an outdoor pool, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, express check-in, and express check-out.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Guest reviews for Best Western Raleigh North-downtown

Everyone (29) Couples (6) Family (11)
1
Partner Couples

Party going on across the hall until 4 in the morning. No additional room to move us into after calling the front desk. Front desk lady was nice and said they would send up security to have a word with them but I don't know if that ever happened and if it did, it did nothing. Floor was sticky. Room and elevator and hallway smelled like smoke. Dead cockroach in the corner.

By on Oct 12, 2021

Review comment responded on Oct 12, 2021

We appreciate the feedback and will look into the issues with our team.

3
Everyone

You can check in late as 11 pm I just didn’t like them holding 35 dollars for Incidentals then in the middle of the night they charge 26.00 for a total of 61 dollars for incidentals and it takes your forever to release the money

By on Sep 15, 2021

Review comment responded on Sep 17, 2021

Thanks for the feedback and I believe we were able to reverse your authorization with your bank. We hope to see you again soon.

1
Everyone

By on Jul 21, 2021

3
Family Family with small children

Best Western Hotel was dirty, there was trash on our floor when we checked in. Bathroom was dirty, had to ask for towels and still that took hours before they would arrive. When they did I was given 1 towel, I asked for 4 since there was 4 of us, I told the woman that I needed 4 towels and she said ok, walkes away and came back with 2 more and she walked away. Needed linens for pull out bed, asked and never got them. The only utensils they had were spoons. Hotel pictures do not look anything like the hotel. There were stains on just about everything. Smallest mini fridge, no freezer due to it being a block of ice, listed as family friendly, absolutely not. There were certain jobs being performed once the sun went down. Loud disruptive parties over night, police were there the 2nd morning, escorting people out. I just wish it wasnt listed as family friendly and clean, especially at the price I paid. Never again.

By on Jun 22, 2021

Review comment responded on Jul 6, 2021

We appreciate the feedback and apologize for the issues you encountered. We are reviewing these issues with our team. We do have a security company that patrols our location 7 nights a week and hope you will give our location another try when back in the area.

2
Everyone

By on Jun 8, 2021

Review comment responded on Jun 21, 2021

We appreciate the feedback.

5
Everyone

By on May 31, 2021

Review comment responded on Jun 14, 2021

Thanks for the feedback, we hope to see you again.

4
Family

I liked that the room came with a balcony. The bed was clean and soft, and the room was spacious. I liked the bath products, and the staff was friendly and helpful. I wish the water pressure had been better and that there had been a warm comforter on the bed. Also, the coffee maker wasn't clean inside, and I wish there had been tea available in the room.

By , from Queens, NY on Dec 8, 2020

5
Everyone

By on Aug 3, 2020

3
Partner Couples

It's your affordable hotel with interesting characters roaming the property at night.

By , from Raleigh on Jul 5, 2020

3
Everyone

By on Jun 18, 2020

Best Western Raleigh North-downtown

2715 Capital Blvd, Raleigh, NC 27604
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