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Recent guest reviews

Except a few dishes they do not have good food. Property for people who dont like stay on a bech or swim in the ocean.

This was my second time at TRS Turquesa, and it did not disappoint. COVID compliance was top notch by staff and most guests, and everyone does a super job of making it feel like "home" and part of the TRS "Family", even though I am not a Palladium Club member. Emilio and Pierre the butlers were amazing; Delores at the main pool was absolutely fabulous, as always. Joel at the main pool bar at night was great, as was Anyi on the beach. Chic Caberet on Tuesday night was a fun addition. Chic Caberet is a MUST DO! I can't wait to go back to TRS Turquesa in the future to see what all has been added.More

Everything was amazing

Noris our butler was amazing, she helped my fiancé prepare a beautiful proposal and was there for anything we needed. Our suite was absolutely wonderful to enjoy especially the private swim up pool. We will definitely return!

All staff are friendly

The staff is excellent, the food is great, the junior suite was spacious, clean, inviting, the several swimming pools are well distributed throughout the property. We plan on coming back

Everything is great for the most part. Some foods at the restaurants are average and the room service takes roughly an hour and a half to two hours, so don't rely on it!

Beautiful hotel, excellent service!! I loved it!!!

To begin with I think everything at your Vacation Resort stay *Grand Palladium was amazing to me, the staff and everyone just in general and just the place itself was so beautiful.... I will say tha

Todo excellent staff services food rooms precious

Excellent service. Treated like royalty.

Beautiful resort. Some of the pools and restaurants were not open due to covid which is understandable. The staff was extremely pushy to sell there Time share as well as trying to sell other things at the resort. It got so bad that we would actually avoid the lobby and staff due to the constant Harassment. Will not return.

The stay was nice the room in service was bad althought they say 24 hrs room service it too so long for them to come and half the yime it was cold or under cooked when we say well done. Room service was limited to simple finger food that wasnt great at all.

This was our third trip to TRS Turquesa. The resort was clean and safe and as always the staff was amazing. Great food and the pools and beach are just awesome. The bars make great drinks and the entertainment is always great. Beautifully decorated for Christmas this time on our stay. My only complaint is we could not stay longer. But we will be back soon.

The property, beach, service and rooms were all great! I wasn’t a fan of the food.

Everything was amazing!!! Javier our butler was so great he went above and beyond for anything we needed Get the swim up room and you MUST SEE the chic cabaret Check out trip advisor for my full review and you’ll see why the TRS is THE place to stay at !!!!!

Some very nice staff. Chic Cabernet dinner/show was excellent. Beautiful beach, but it was easier to go and get whatever you needed yourself rather than wait for service. Heavy sales pitch for membership. And my single biggest complaint was there were flies everywhere! It was very off putting to try and eat outside with flies crawling all over the prepared food!

Av. Francia Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Cortecito Beach is within 2 miles (3 km) of TRS Turquesa Hotel - Adults Only - All Inclusive while other popular attractions such as Palma Real Shopping Village are within 3 miles (5 km). This 372-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa. It's connected to the convention center in central Punta Cana, and a short drive from Cana Bay Golf Club and Arena Gorda Beach.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM. There are ample dining options with 17 onsite restaurants, including La Boheme only TRS Guests, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

The 372 rooms have an array of amenities, including indoor private spa tubs, free minibar items, and furnished balconies or patios. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include iPod docks, coffee makers, and ceiling fans.


Property features

TRS Turquesa Hotel - Adults Only - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking and a free casino shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this adults-only property include a casino, a nightclub, and karaoke.

Room options

Romance Suite Poolside

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Romance Suite Swim Up

1 King Bed and 1 Large Twin Sofa Bed | Sleeps 2

Jacuzzi Terrace Suite Beachside

1 King Bed | Sleeps 2

Junior Suite Swim Up

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for TRS Turquesa Hotel - Adults Only - All Inclusive

Everyone (25) Couples (17) Family (6)
3
Family

Except a few dishes they do not have good food. Property for people who dont like stay on a bech or swim in the ocean.

By on Dec 21, 2021

Review comment responded on Dec 21, 2021

Dear Aleksy, Thank you very much for sharing a great review of our TRS Turquesa Hotel, it pleased us greatly that it has been an overall memorable one. We welcome your constructive criticism, as a customer-oriented company, it is thanks to your feedback that we can identify potential areas of opportunities. It's my hope these events do not prevent you from granting us a second future opportunity to offer you an impeccable Grand Palladium experience as you and yours deserve. The best from Punta Cana is for you...M. Victoria Vargas

5
Partner Couples

This was my second time at TRS Turquesa, and it did not disappoint. COVID compliance was top notch by staff and most guests, and everyone does a super job of making it feel like "home" and part of the TRS "Family", even though I am not a Palladium Club member. Emilio and Pierre the butlers were amazing; Delores at the main pool was absolutely fabulous, as always. Joel at the main pool bar at night was great, as was Anyi on the beach. Chic Caberet on Tuesday night was a fun addition. Chic Caberet is a MUST DO! I can't wait to go back to TRS Turquesa in the future to see what all has been added.More

By , from Graham on Nov 17, 2021

Review comment responded on Nov 19, 2021

Dear Matthew David, Thank you very much for your nice review and loyalty to the Endless Privileges offered in our TRS Turquesa Hotel. I'm happy to learn that you had a nice experience at our wondrous Paradise. Reading your comment is so gratifying and is a great reward for all our members who make a great effort day after day to please our guests in all possible manners. Thanks once more for the opportunity you gave us to assist you. We kindly remain at your service in this your Home. Best regards! Sachenca Núñez Hospitality Manager

5
Partner Couples

Everything was amazing

By , from Allentown on Oct 13, 2021

Review comment responded on Oct 13, 2021

Dear Gina, We thank you for choosing our TRS Turquesa Hotel as your preferred vacation destination. We are excited to know that we have been able to provide you with an unforgettable stay thanks to the unbeatable days we offer you. We look forward to welcoming you very soon on our property. Best regards! Sachenca Núñez Hospitality Manager

5
Partner Couples

Noris our butler was amazing, she helped my fiancé prepare a beautiful proposal and was there for anything we needed. Our suite was absolutely wonderful to enjoy especially the private swim up pool. We will definitely return!

By on Sep 21, 2021

Review comment responded on Sep 21, 2021

Dear Kristen, Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us and we succeeded in achieving your satisfaction. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests. We look forward to your next visit. Our best regards! Gelson Zorrilla Hospitality Manager

5
Family

All staff are friendly

By on Aug 20, 2021

Review comment responded on Aug 20, 2021

Dear Guest, First of all, I want to thank you for sharing your impressions lived in our TRS Turquesa Hotel. We are very happy to know that your stay with us has been very positive and we will continue working hard to make each stay of our visitors a moment to remember. It is motivating knowing that we were able to surpass your expectations in every possible way, but especially with the attention you received while here. Thank you for making us your new home away home, we will be looking forward giving you a warm welcome back and continue making you feel very special in your trips to our paradise. Receive warm regard, Sachenca Núñez Hospitality Manager

5
Partner Couples

The staff is excellent, the food is great, the junior suite was spacious, clean, inviting, the several swimming pools are well distributed throughout the property. We plan on coming back

By on Aug 10, 2021

Review comment responded on Aug 12, 2021

Dear Guest, Thank you very much for sharing a great review of our TRS Turquesa Hotel, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. We hope to have the opportunity to offer you our services again in the future. Receive warm greetings from Paradise! Gelson Zorrilla Hospitality Manager

5
Partner Couples

Everything is great for the most part. Some foods at the restaurants are average and the room service takes roughly an hour and a half to two hours, so don't rely on it!

By on Jul 13, 2021

Review comment responded on Jul 15, 2021

Dear Guest, First of all, I want to thank you for sharing your impressions of our TRS Turquesa . We are very happy to hear that your overall experience with us has been very positive. We are really sorry to read that our culinary offer has not been to your liking, we'll be revising your words with the responsible chefs of keeping food presentation and variety in optimal condition. We will be waiting for your soon return to this, your vacation home in Punta Cana. Best regards! Sachenca Núñez Hospitality Manager

5
Partner Couples

Beautiful hotel, excellent service!! I loved it!!!

By on Jul 7, 2021

Review comment responded on Jul 7, 2021

Dear Guest, Thank you very much for sharing a great review of our TRS Turquesa Hotel, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. We hope to have the opportunity to offer you our services again in the future. Receive warm greetings from Paradise! Gelson Zorrilla Hospitality Manager

5
Everyone

To begin with I think everything at your Vacation Resort stay *Grand Palladium was amazing to me, the staff and everyone just in general and just the place itself was so beautiful.... I will say tha

By on Jul 1, 2021

Review comment responded on Jul 1, 2021

Dear Guest, Thank you very much for choosing us for the enjoyment of such a unique experience. It will be an honor to host you again on your next return to our beautiful paradise in Bávaro and to pamper you with the hospitality and quality that distinguish us. Receive our best wishes and we will be waiting for your next visit. Kindest regards! Sachenca Núñez Hospitality Manager

5
Everyone

Todo excellent staff services food rooms precious

By on Jun 12, 2021

Review comment responded on Jun 15, 2021

Dear Guest, Your review of our hotel is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with genuine experiences. Again, we thank you for your kind comments and we look forward to welcoming you back again soon. Kindest regards! Gelson Zorrilla Hospitality Manager

TRS Turquesa Hotel - Adults Only - All Inclusive

Av. Francia, Punta Cana, La Altagracia 23000
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