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Recent guest reviews

The property and area were beautiful. The staff was exceptional. Very friendly and accommodating. The room was clean. The food was good. The pools and facilities were great.

The food, the staff, the pools.

THE PLACE ARE BEAUTIFUL, THE STAFF AT THE RESTAURANT WAS NICE, THE CLEANING LADY WAS HORRIBLE, NEVER SAID HI, SHE WANTS TO WET ME WHEN CLEAN THE RAILS I DON'T KNOW WHAT I DO TO HER. FOOD WAS NOT GOOD ONLY TIME WAS GOOD FOR BREAKFAST.THE BEACH WAS SUPER DIRTY THEY NOT CLEAN-UP I CAN USE THE BEACH ONLY THE POOL SHAME.

Awesome!! All around relaxing and pleasant. The most friendly place on earth.

It stands up to its name and looks just like a palace. Absolute paradise, huge resort with so many different amenities. The most friendly and accommodating staff all throughout the resort! Our room was VERY clean & A/C worked perfect no humidity in the room.

Excelent service

Very clean hotel, very friendly staff excellent service, we had a lot of fun family of four, kids loved it. I really recommend this hotel for any body want to visit DR . 👍👍

Very good

The staff were friendly and accommodating. But the pools were incredibly crowded, full of sand, and very warm. The beach was full of seaweed both on the sand and in the water. The food was just ok; everything was fine but nothing was great. Overall I don’t think I would come back to this resort again.

Property was immaculate, well manicured and clean.

The scenery was very beautiful and clean. The grounds were well kept.

I like de lobby, the swimming pool, the overall design ofvthe property

The hotel staff try hard, but the facility is getting old and needs updating. The showers have mold and they have some serious plumbing issues.

Beautiful property & great staff! They made my daughter’s birthday so special from breakfast to dressing up the room to dinner and then at the theater in the night! The Buffet has the best food out of all the restaurants.

La recreacion pobre, muy pobre, tanto de dia como de noche. La recreacion es para motivar al cliente y hacerlo sentir bien.

The property was very nice. The staff was very disappointing cause none of them understood any English the food wasn’t good at all there was no flavor to the food no spice The only thing that was good was our room that’s it. With this being a resort (Riu) it should have been better the staff should have been more knowledgeable on how to speak English and understand it as well

I like the excursions through everyday neighborhoods

Customer service was good

Playa de Arena Gorda Punta Cana La Altagracia

Hotel highlights

  • Walking distance to Arena Gorda Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Arena Gorda Beach is a short stroll from RIU Palace Punta Cana All Inclusive, and other popular attractions like Iberostar Golf Course are within a couple of miles (3 km). This 676-room, 4.5-star property has 3 outdoor pools along with a full-service spa and a free water park.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 11 AM. This property is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 676 accommodations feature patios and afford space to spread out with sitting areas. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are other standard amenities.


Property features

RIU Palace Punta Cana All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.

Room options

Junior Suite (Superior, L)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite (E)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite (L)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite (U)

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for RIU Palace Punta Cana All Inclusive

Everyone (44) Couples (18) Family (42)
5
Family

The property and area were beautiful. The staff was exceptional. Very friendly and accommodating. The room was clean. The food was good. The pools and facilities were great.

By on Dec 3, 2021

5
Family with small children

The food, the staff, the pools.

By on Oct 21, 2021

4
Family

THE PLACE ARE BEAUTIFUL, THE STAFF AT THE RESTAURANT WAS NICE, THE CLEANING LADY WAS HORRIBLE, NEVER SAID HI, SHE WANTS TO WET ME WHEN CLEAN THE RAILS I DON'T KNOW WHAT I DO TO HER. FOOD WAS NOT GOOD ONLY TIME WAS GOOD FOR BREAKFAST.THE BEACH WAS SUPER DIRTY THEY NOT CLEAN-UP I CAN USE THE BEACH ONLY THE POOL SHAME.

By on Sep 13, 2021

5
Friends

Awesome!! All around relaxing and pleasant. The most friendly place on earth.

By on Sep 6, 2021

5
Family

It stands up to its name and looks just like a palace. Absolute paradise, huge resort with so many different amenities. The most friendly and accommodating staff all throughout the resort! Our room was VERY clean & A/C worked perfect no humidity in the room.

By on Sep 4, 2021

4
Family

Excelent service

By on Sep 2, 2021

5
Family

Very clean hotel, very friendly staff excellent service, we had a lot of fun family of four, kids loved it. I really recommend this hotel for any body want to visit DR . 👍👍

By , from Yonkers on Sep 2, 2021

5
Family

Very good

By on Aug 27, 2021

4
Everyone

By on Aug 27, 2021

3
Partner Couples Friends

The staff were friendly and accommodating. But the pools were incredibly crowded, full of sand, and very warm. The beach was full of seaweed both on the sand and in the water. The food was just ok; everything was fine but nothing was great. Overall I don’t think I would come back to this resort again.

By on Aug 23, 2021

Review comment responded on Sep 6, 2021

Dear Daniel, Thank you for posting a review on Expedia. Even though we are glad to read your words about our staff, we regret that there were other aspects which brought down your overall experience. Trust that we will follow up on them with corresponding team since we strive to improve our guest’s time at our hotel. It is our sincerest hope to have the opportunity to welcome you back in the future, so that we can provide you with a better experience. Kind regards, Hotel Riu Palace Punta Cana Online Reputation Manager

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