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Recent guest reviews

Front desk was good but sometimes it takes very long time to get help. Water is salty couldn't take a good shower until i got back to the US. The apartment that i had need to put out of service 🙄... it's a nice area to enjoy speciall the beach and thr swimming 🏊‍♀️pool ...

Was here before and was for the most part happy with the cleaniless and food hence the return in under 3 months. However, during both trips i noticed something quite disappointing with this resort. On multple occasions i noticed guests and family are not allowed to visit or be on property at all unless you pay either a 200 or 100 usd per day fee (depending on whos at the front desk) or are otherwise severely mistreated by the staff (directly in front of you) basically being told to scram if you dont like their policy. I tried asking why it was neccessary for a pass if they were just visiting me in my 3 bedroom apartment on site which i was staying alone at. I advised any visitor would have to wait outside the gate across the street for me until i decided to leave. After having to purchase a ridiculous entry fee, god forbid you decide to wear a long sleeve or light jacket covering your resort bracelet because you will be approached by almost ALL staff members as if you've commited some unmentionable offense. This place was also disappointing because it lacks enthusiasm, activities and overall friendliness that the next door vista sol resort clearly expressed. Its a shame because i was recently out there viewing properties for purchase and just couldnt get over how the staff and "policy" could mistreat their paying clients in such a way. This was definitely the last stay at presidential suites and i warn others to seriously consider other locations prior to doing business here

The place es beautiful but need improvement, the cleaning can be better I mean about the house keeping. But our room are gorgeous and so big. The staff are very kind and respectful. Specially David Panou he was the very best waiter ever.

Really good, liked the pools between the buildings

Property is not huge. Everything is easily accessible and it’s fairly quite. Love the staff!

I loved the feeling of being at home since we were in suites . Location was great ad we had some local shops and airport was only 20 min away. I loathed tbe fact that there's people trying to sell you something similar to time shares. My sister and I noticed a lady was with them for 4 hrs! Others we spoke to said they had them in the office for 3 hrs. People are on vacation and want to relax! We kept having to dodge them! The only time there was buffett wax for breakfast and lunch. The Chinese restaurant, I felt the pressure of eating fast. Also, need better entertainment! They're good but not the best. Yiu need to have the wntertainment engage with the guests. Do competitions with games: drinking games, volleyball, couples game. Not just dancing

The wonderful personal and their beautiful spirit was unique about this property.

It is a nice hotel and everything was awesome and I hope come back for my next vacation.

I loved everything about this hotel. It is in a community and not secluded to where you have to take a shuttle or taxi just to get away for a minute. You can walk to a corner store or just walk around the area (be careful although we did not endure any danger but anytime you are in a foreign place). The hotel itself was fabulous and the staff was pleasantly nice. The food... omg... the best. I'd stay here over and over again.

Adequate for a quick long weekend get away. Staff is great, the hard sell for time sharing is there

The property was nice & clean on the inside & the outside. The room was of a good size. AC worked perfect. There was warm water in both showers. We got extra towels and extra water bottles (since we traveled we our baby) when we asked. The bigger pool was being painted and worked on so we didn’t get to use that one but the smaller pool towards the back was perfect. The restaurants had great food. We ate mostly at Basil & Tomatoes which is the buffet style. The Kimono restaurant was good, we ate there twice since you have to reserve to be seated. Throughout our whole stay the workers were friendly and very welcoming. The day atmosphere was calm and very relaxing and also fun since they have games to participate in. Night time was very fun especially at the bar by the beach. Roberto, Santo, and Angel made us feel welcomed. So many laughs with them, we will always remember them! What I found very convenient was being able to order food at any time (even 3am) and the bar by the beach doesn’t close so that’s even better since night time was me time. Overall great place to stay!

The staff at the buffet restaurant at night was excellent. Our server Ezequiel was always so attentive and making sure we had the best service. The hotel is small but the room was big and nice. And the private beach at the hotel is amazing. One thing they can do better is the staff at the beach bar, they were not into service, seemed like they didn’t want to be there. The shows at night are really nice.

Excellent resort to relax. Staff was friendly and always there to assist.

Melvin was very entertaining all day long Anna was an awesome server that kept our drinks coming Food was fantastic Loved our visit at Presidential Suites!

went to all inclusive here. It was a challenge not speaking the native language here as directions and information is not very clear. You have to be very proactive but people were friendly. It says all inclusive but people still tip here to get better service.

nonchalont staff, slow service, hit or miss staff. some willing to help, others not so much

We had an absolutely amazing time!! The room beat every expectation we had! The people are some of the nicest we have ever met!! They are in the middle of an update so there is small construction but nothing that bothered us in the slightest!! 10 out of 10 would go again!!

Alemania Street, Cortecito Punta Cana La Altagracia

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Spa
  • Outdoor pool

Located within a 5-minute walk of Cortecito Beach, Presidential Suites Punta Cana is within a 15-minute stroll of Aromas Museum. This 3.5-star hotel welcomes guests with 101 rooms and conveniences like a full-service spa, an outdoor pool, and free self parking.


Rooms

All 101 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. Flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ceiling fans, phones, and ironing boards.


Property features

Guests staying at Presidential Suites Punta Cana enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Other amenities at this beach hotel include a hair salon, a gift shop, and an ATM.

Room options

Standard Apartment, 2 Bedrooms, Oceanfront

1 King Bed and 2 Twin Beds | Sleeps 4

Standard Apartment, 3 Bedrooms, Pool View

2 King Beds and 2 Twin Beds | Sleeps 6

Standard Apartment, 3 Bedrooms, Oceanfront

2 King Beds and 2 Twin Beds | Sleeps 6

Apartment, 1 Bedroom

1 King Bed | Sleeps 2

Guest reviews for Presidential Suites Punta Cana

Everyone (28) Business (1) Couples (4) Family (7)
4
Family

Front desk was good but sometimes it takes very long time to get help. Water is salty couldn't take a good shower until i got back to the US. The apartment that i had need to put out of service 🙄... it's a nice area to enjoy speciall the beach and thr swimming 🏊‍♀️pool ...

By on Feb 26, 2021

5
Everyone

By on Jan 18, 2021

2
Business Business Family

Was here before and was for the most part happy with the cleaniless and food hence the return in under 3 months. However, during both trips i noticed something quite disappointing with this resort. On multple occasions i noticed guests and family are not allowed to visit or be on property at all unless you pay either a 200 or 100 usd per day fee (depending on whos at the front desk) or are otherwise severely mistreated by the staff (directly in front of you) basically being told to scram if you dont like their policy. I tried asking why it was neccessary for a pass if they were just visiting me in my 3 bedroom apartment on site which i was staying alone at. I advised any visitor would have to wait outside the gate across the street for me until i decided to leave. After having to purchase a ridiculous entry fee, god forbid you decide to wear a long sleeve or light jacket covering your resort bracelet because you will be approached by almost ALL staff members as if you've commited some unmentionable offense. This place was also disappointing because it lacks enthusiasm, activities and overall friendliness that the next door vista sol resort clearly expressed. Its a shame because i was recently out there viewing properties for purchase and just couldnt get over how the staff and "policy" could mistreat their paying clients in such a way. This was definitely the last stay at presidential suites and i warn others to seriously consider other locations prior to doing business here

By on Dec 27, 2019

Review comment responded on Jan 3, 2020

Dear Damn, We apologize for the situation, but please note that any visitor is allowed to access in any All Inclusive Resort, unless they pay a daypass. Despite the fact that our property model is appartments, we are still an all inclusive hotel, and for security reasons, only staying guest can access the complex. Once again we apologize, but these measures are only for security reasons. We hope to see you again in a near future!

4
Everyone

By on Dec 10, 2019

Review comment responded on Dec 10, 2019

Thank you for your review!

4
Partner Couples

The place es beautiful but need improvement, the cleaning can be better I mean about the house keeping. But our room are gorgeous and so big. The staff are very kind and respectful. Specially David Panou he was the very best waiter ever.

By on Dec 10, 2019

Review comment responded on Dec 10, 2019

Thank you for your review, we hope to see you again in a near future!

4
Partner Couples

Really good, liked the pools between the buildings

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

Thank you for your review! We hope to see you again in a near future!

4
Family with small children

Property is not huge. Everything is easily accessible and it’s fairly quite. Love the staff!

By on Oct 18, 2019

Review comment responded on Oct 18, 2019

Thank you for your review! We hope to see you again in a near future!

2
Family

I loved the feeling of being at home since we were in suites . Location was great ad we had some local shops and airport was only 20 min away. I loathed tbe fact that there's people trying to sell you something similar to time shares. My sister and I noticed a lady was with them for 4 hrs! Others we spoke to said they had them in the office for 3 hrs. People are on vacation and want to relax! We kept having to dodge them! The only time there was buffett wax for breakfast and lunch. The Chinese restaurant, I felt the pressure of eating fast. Also, need better entertainment! They're good but not the best. Yiu need to have the wntertainment engage with the guests. Do competitions with games: drinking games, volleyball, couples game. Not just dancing

By on Sep 10, 2019

Review comment responded on Sep 11, 2019

Dear Guest, We want to thank you for choosing Presidential Suites Punta Cana for your vacations, and also for taking the time to share with us the experience you had in our property, because your comments help us to identify those areas that need improvement. We apologize we did not meet your expectations this time but we hope you can give us another opportunity to welcome you again!

5
Everyone

The wonderful personal and their beautiful spirit was unique about this property.

By , from Jersey City on Aug 29, 2019

Review comment responded on Aug 30, 2019

Dear Dena We want to thank you for choosing Presidential Suites Punta Cana for your vacations, and also for taking the time to share with us the experience you had in our property. We are happy to read that you really enjoyed your stay! We hope to see you again in a near future!

1
Everyone

By on Aug 14, 2019

Review comment responded on Aug 14, 2019

Thank you for your review

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