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Recent guest reviews

Slow check in. Short personal. Tv not working well

The Colonial’s reception, restaurants, pool, theater, stores, etc were closed so we had to use these amenities at the Elegance which was quite a walk away. I am not physically able to walk long distances so it took us a very long time to get around because of all the stopping and resting I had to do.

Everything was wonderful after the upgraded my room.

Excellent trip!!! Would definitely recommend to family and friends.

1. Two things that I didn’t like while i stayed at this resort was the nightlife (bars, club, sports bar) closed too early. When 1am hits everything is shutdown. That was annoying especially if you are looking to party and have a good time. Extended nightlife hours needs to extended for the adults. 2. There were no straws served with drinks. This was alarming to me because we are technically still in a pandemic and I didn’t feel comfortable putting my mouth on every glass i was served a drink in. Especially when they are probably serving drinks in the same glasses to other people. Straws are needed to help stop the spread. Other than these two things, Overall it was a great stay.

I honestly loved the property! Everyone that works at the front could use some work because they were a little rude. Those that did the cleaning were really nice. Those that were serving drinks and at the bar were really nice! Everyone that worked at the restaurants were incredibly nice!

The resort needs updating. There is a lack of communication for sure. The food is average at best. Every excursion had at least one stop to a souvenir stand . The tiles in the pools were coming off. The beach had piles of seaweed which you had to wade through to get to the ocean which then had about two feet of seaweed to get past. We were there two weeks and the last two days a bulldozer was finally brought in to at least make a path to the ocean. On the positive our butler was very helpful.

overall beauty and service.

Staff was amazing, room was beautiful, restaurant dinner food was wonderful! Gorgeous property in general on a white sand beach.

They have a butler service that was unique for us. They assigned a person to us so we can contact that person for anything we needed and it worked beautifully. The amenities were great and the service personnel went out of their ways to make us feel like royals. The only thing they need to do is to clean the beach from algaes. That will make it perfect.

The property has a great beach area.

Nice place

I enjoyed that we were able to walk to and enjoy all the amenities all the Majestic resorts. It allowed us to explore different areas and amenities at different resorts within the Majestic Umbrella. The staff was friendly and attended to us as family. Our room was cleaned and maintained daily as well as stocked. We had a staff member by the name of Olbis that went over and beyond caring for us throughout our stay. He consistently checked on us daily to ensure we were comfortable and to take care of any needs we may have had. We were pleased with our stay and the facility. Their greatest assets are thier personel.

WiFi everywhere like I was at home

Carretera El Macao Punta Cana La Altagracia

Hotel highlights

  • Close to Hard Rock Golf Club at Cana Bay and Arena Gorda Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located 1.1 mi (1.8 km) from Arena Gorda Beach, Majestic Colonial Punta Cana - All Inclusive is within a 15-minute drive of other popular attractions like San Juan Shopping Center. This 658-room, 4-star property welcomes business and leisure travelers with a private beach, a full-service spa, and a casino.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 10:30 AM. Relish the seafood at Tres Carabelas, one of 6 onsite restaurants. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Majestic Colonial Punta Cana - All Inclusive's 658 rooms are air-conditioned and have an array of amenities, including free minibar items, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch plasma TVs with satellite channels. Pillowtop beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Ceiling fans, safes, and phones are other standard amenities.


Property features

Majestic Colonial Punta Cana - All Inclusive features a private beach, a full-service spa, and a casino. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a nightclub, an outdoor pool, and a children's pool.

Room options

Colonial Club One Bedroom Suite with Indoor Jacuzzi (Adults Only)

1 King Bed | Sleeps 4

Junior Suite with Indoor Jacuzzi

2 Double Beds | 1 King Bed | Sleeps 4

Colonial Club Majestic Junior Suite with Indoor and Outdoor Jacuzzi, Pool Access (Adults Only)

1 King Bed | Sleeps 2

Colonial Junior Suite Ocean Front with Indoor and Outdoor Jacuzzi

1 King Bed | Sleeps 4

Guest reviews for Majestic Colonial Punta Cana - All Inclusive

Everyone (57) Couples (39) Family (40)
4
Family

Slow check in. Short personal. Tv not working well

By on Nov 10, 2021

Review comment responded on Nov 11, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant development and progress. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

3
Partner Couples

The Colonial’s reception, restaurants, pool, theater, stores, etc were closed so we had to use these amenities at the Elegance which was quite a walk away. I am not physically able to walk long distances so it took us a very long time to get around because of all the stopping and resting I had to do.

By on Nov 1, 2021

Review comment responded on Nov 1, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We appreciate constructive feedback from our guests and we are taking your feedback with the utmost seriousness it deserves. We would like to extend our sincere apologies for the shortfalls you experienced. Sincerely, Ada Camilo, Customer Care Majestic Resorts.

5
Family with small children

Everything was wonderful after the upgraded my room.

By on Sep 17, 2021

Review comment responded on Sep 17, 2021

Dear Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

5
Family

Excellent trip!!! Would definitely recommend to family and friends.

By on Sep 9, 2021

Review comment responded on Sep 9, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

4
Friends

1. Two things that I didn’t like while i stayed at this resort was the nightlife (bars, club, sports bar) closed too early. When 1am hits everything is shutdown. That was annoying especially if you are looking to party and have a good time. Extended nightlife hours needs to extended for the adults. 2. There were no straws served with drinks. This was alarming to me because we are technically still in a pandemic and I didn’t feel comfortable putting my mouth on every glass i was served a drink in. Especially when they are probably serving drinks in the same glasses to other people. Straws are needed to help stop the spread. Other than these two things, Overall it was a great stay.

By on Sep 7, 2021

Review comment responded on Sep 8, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We believe that the only way to achieve the constant improvement, guest satisfaction and quality service that we strive for is by listening carefully to the criticism, comments and suggestions of our guests. All your comments will be carefully analyzed to take the appropriate corrective actions in each case and we appreciate this opportunity you have given us to improve, especially in the areas that you have mentioned. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

5
Partner Couples

I honestly loved the property! Everyone that works at the front could use some work because they were a little rude. Those that did the cleaning were really nice. Those that were serving drinks and at the bar were really nice! Everyone that worked at the restaurants were incredibly nice!

By on Aug 17, 2021

Review comment responded on Aug 18, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

5
Everyone

By on Jul 19, 2021

3
Partner Couples

The resort needs updating. There is a lack of communication for sure. The food is average at best. Every excursion had at least one stop to a souvenir stand . The tiles in the pools were coming off. The beach had piles of seaweed which you had to wade through to get to the ocean which then had about two feet of seaweed to get past. We were there two weeks and the last two days a bulldozer was finally brought in to at least make a path to the ocean. On the positive our butler was very helpful.

By on Jul 15, 2021

Review comment responded on Jul 15, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We believe that the only way to achieve the constant improvement, guest satisfaction and quality service that we strive for is by listening carefully to the criticism, comments and suggestions of our guests. All your comments will be carefully analyzed to take the appropriate corrective actions in each case and we appreciate this opportunity you have given us to improve, especially in the areas of that you have mentioned. We would like to extend our sincere apologies for the shortfalls you experienced. Sincerely, Ada Camilo, Customer Care Majestic Resorts.

5
Partner Couples

overall beauty and service.

By on Jul 8, 2021

Review comment responded on Jul 10, 2021

Dear Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

4
Everyone

By on Jul 8, 2021

Review comment responded on Jul 20, 2021

Estimado Huésped, Gracias por tomarse el tiempo para compartir su calificación con respecto a su reciente estancia con nosotros. Esperamos que haya disfrutado cada minuto de sus vacaciones en la hermosa República Dominicana. Todos esperamos su próxima visita a Majestic Resorts. Sinceramente, Scarlet Montalvo Customer Care Majestic Resorts

Majestic Colonial Punta Cana - All Inclusive

Carretera El Macao, Punta Cana, La Altagracia 23000
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