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Recent guest reviews

Likes: property size, many food options Dislike: many rude employers, front desk being difficult to reach, requests to reception/guest services oftern overlooked and ignored requests, unfortunate understaffing, long lines, difficulty with seating at the beach and pool, COVID testing process, constant pitches to buy things

Very family friendly which was our number 1 goal traveling with a toddler. For this reason we will be back! Clean, accommodating, lots of options for pools and play. Grounds- pretty, not perfectly manicured which was refreshing . Peacock/ flamingos and birds very nice to see roaming around. Food- good, we had a toddler so the at the family club there was a fabulous, quick child buffet that we used daily for lunch at the slide area. If you are a foodie- you may be let down. There are multiple restaurants and unless you are part of the ‘platinum’ club you cannot make a reservation. The iltalian restaurant, the best one, very hard to get into unless you are there right at opening. Rooms- good, pull out bed was great for our little, low to the ground. Not enough plugs for all the accessories, but ok. No tubs. Shower floors Very slippery!! Our little fell several times and we had to line the floors with towels at shower time. Staff- AMAZING, sweet, and refreshing. As part of the ‘Family’ club with kids, it was perfect! Everyone was sooo nice. The kiddy club is BEAUTIFUL, but 4 , but we could go and play with our little, so impressed with the play area. But, bring a change of clothes, it is very cool inside. Adult drinks- we , obviously did not do a lot, but the staff were very nice and the beverages as well! We had to add a couple days to our trip, they allowed us to stay without having move rooms. Beach- Beautiful! Transport- Overall, a wonderful trip!!

The property is absolutely beautiful the grounds the cleanliness the people this is our sixth stay at this resort the renovations we’re amazing we cannot thank you enough for our stay special thanks to Juan In the platinum lounge Anna who is always everywhere and the most amazing human being we’ve ever met we love you and a very special thanks to Raffey the bartender in the platinum pool he is a true genuine loving caring amazing talented bartender we would definitely go back just to see all of the above people

Well kept up, friendly staff, beautiful setting

Lots of mosquitoes. Staff don’t speak English

Excelente

The property is huge, and you have to take golf court type buses to get around everywhere. There were not enough activities, and the entire staff spoke little to no English. I went to Jamaica in July, and there was adequate activities for guess. Also guests temperatures weren't checked regularly.

This property is brand new and renovated. It is EXTREMELY huge and beautiful. However the food is disgusting. We even got food poisoning from the sushi they had. The restaurants take over an hour to serve you a la cart meals which drags and even though there's several restaurants they're always packed and take forever. The activities on the other hand are real nice and fun! The staff is mostly nice and professional. They are strict on dress code and demand men wear either closed shoes or nice sandals/ dress up shoes for dinner which is a little ridiculous to me considering you're at the beach. Only the platinum guest get free room service and all alcohol drinks are included with stay. From what I heard this resort is also the only one that is doing activities and has various restaurants open late regardless of the COVID restrictions placed on the island by the government. So I guess its a plus.

Omg! Had a great time! Beautiful . Bungalow was near the beach that was cool

I stayed at this resort for four nights. Frankly I wouldn't return to this resort. There is only one large community pool and one small deep pool for everyone in that resort. The beach was full of Kelp and couldn't enjoy it during my stay. Most restaurants open for dinner time at 6pm so you really can't experience it all in a short visit. I didn't really care for the food in this resort it didn't wow me. Many people there told me that the Italian and Indian restaurant were not really good. I went to the hibachi place for dinner one night at 6:15pm and ended up sitting down at our table at 8pm. My kids were starving. This place is short staffed and having to wait on food in an all inclusive resort on your vacation is a big no no for me. This place is so badly designed that each living unit holds only 12 apartments. There were so many small housing units here that shuttle carts are needed here. There's more housing units in this resort than there is entertainment for it's guests. No night life except a kids show with the same music every night. Did not get a "Dominican experience here" thought I'd taste more Dominican food and experience more of it's culture. There is nothing to do outside the resort so if you hope to experience things outside this is not the place. Many salesmen hover over you here to get you to buy into the resort so they can get "points" we kept telling them no thank you. Overall a very disappointing stay.

Horrible service, the employees barely make you feel seen OR heard. If you want to waste your money, definitely stay here

Good people, very accommodating. The resort was well organized and had everything you need.

Purchased three bedrooms for four nights, one of the rooms was a platinum room which smelled and felt muggy when we first walked in. We thought we needed to give the room some time to cool down with the AC but later realized it was not working. We were advised to close the bathroom door in order to cool the bedroom…this did not make any difference. The next night I was not able to sleep because of how uncomfortable the room was due to poor performance of the ac. When I called the main lobby to notify again about the issue they sent a technician who checked the AC… it took 4 different technicians for the main lobby to finally offer to change us to a different room. I lost two nights of sleep out of the four nights I stayed in the resort, I was the one who had to stay on top of the issue by spending the second evening going from the room to the lobby every time they sent a technician. My son and my husband were near the beach during our first night and were offered drugs… something that has never happened to us before. In summary, I was not able to relax as I planned due to the issues explained above. I feel like I did not get a fair trade for the amount of money I paid.

Horrible service. The food was not good. Nightly entertained is practically non-existent and average at best. The rooms were okay. Staff was not friendly and we have stayed at MANY hotels in DR and the staff is usually very friendly. At this hotel they looked like they did not want to be there, they would keep you waiting & would not even try to spark conversations. The beach and pool are beautiful, but the pool was so dirty. We did not even swim in it. We only stayed there two nights and we were so glad to get out of there. Never again! and we would not recommend this hotel to anyone.

Terrible hotel I don’t like

Management had no control over other people was not safe

I don’t like orbitz service . Hotel was wonderful!

Playas De Bavaro Punta Cana La Altagracia

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Grand Bavaro Princess - All Inclusive places you within 2 miles (3 km) of popular sights like Cortecito Beach and Casino Diamante Punta Cana Grand. This 1126-room, 4.5-star property has 3 outdoor pools along with indoor private spa tubs and 10 restaurants.


Dining

Enjoy dining at Hispanola, one of 10 onsite restaurants. You can get a quick energy boost at the coffee shop/café.


Rooms

The 1126 accommodations feature balconies and afford space to spread out with living rooms. 50-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Indoor private spa tubs, free minibar items, and coffee makers are other standard amenities.


Property features

Grand Bavaro Princess - All Inclusive features a full-service spa, 3 outdoor pools, and a casino. You can take advantage of free parking, along with a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.

Room options

Honeymoon Platinum Suite, 1 King Bed (Spa)

1 King Bed | Sleeps 2

Suite, Multiple Beds (Platinum)

1 King Bed and 1 Twin Bed | Sleeps 3

Bungalow

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Superior Super Saver

1 King Bed | Sleeps 4

Guest reviews for Grand Bavaro Princess - All Inclusive

Everyone (15) Couples (12) Family (11)
3
Partner Couples

Likes: property size, many food options Dislike: many rude employers, front desk being difficult to reach, requests to reception/guest services oftern overlooked and ignored requests, unfortunate understaffing, long lines, difficulty with seating at the beach and pool, COVID testing process, constant pitches to buy things

By on Nov 30, 2021

4
Family with small children

Very family friendly which was our number 1 goal traveling with a toddler. For this reason we will be back! Clean, accommodating, lots of options for pools and play. Grounds- pretty, not perfectly manicured which was refreshing . Peacock/ flamingos and birds very nice to see roaming around. Food- good, we had a toddler so the at the family club there was a fabulous, quick child buffet that we used daily for lunch at the slide area. If you are a foodie- you may be let down. There are multiple restaurants and unless you are part of the ‘platinum’ club you cannot make a reservation. The iltalian restaurant, the best one, very hard to get into unless you are there right at opening. Rooms- good, pull out bed was great for our little, low to the ground. Not enough plugs for all the accessories, but ok. No tubs. Shower floors Very slippery!! Our little fell several times and we had to line the floors with towels at shower time. Staff- AMAZING, sweet, and refreshing. As part of the ‘Family’ club with kids, it was perfect! Everyone was sooo nice. The kiddy club is BEAUTIFUL, but 4 , but we could go and play with our little, so impressed with the play area. But, bring a change of clothes, it is very cool inside. Adult drinks- we , obviously did not do a lot, but the staff were very nice and the beverages as well! We had to add a couple days to our trip, they allowed us to stay without having move rooms. Beach- Beautiful! Transport- Overall, a wonderful trip!!

By on Nov 19, 2021

Review comment responded on Nov 19, 2021

Dear Kelly. Thank you for rating us and also for sharing the comments of your trip. We are happy to read that you had a great experience staying here with us and we could almost meet all your expectations. We also want to express our apologies for any possible inconvenience you might have experienced while you were staying within us. We highly appreciate that you bring these issues to our attention in order to take all the necessary measures to correct our drawbacks and avoid a similar situation in the future with other guests. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess

5
Family

The property is absolutely beautiful the grounds the cleanliness the people this is our sixth stay at this resort the renovations we’re amazing we cannot thank you enough for our stay special thanks to Juan In the platinum lounge Anna who is always everywhere and the most amazing human being we’ve ever met we love you and a very special thanks to Raffey the bartender in the platinum pool he is a true genuine loving caring amazing talented bartender we would definitely go back just to see all of the above people

By on Oct 29, 2021

Review comment responded on Nov 1, 2021

Dear Sheryl. Thank you for rating us and also for sharing the comments of your trip. We hope to have the privilege to be your host again on your next trip to Dominican Republic Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess

4
Partner Couples

Well kept up, friendly staff, beautiful setting

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

Dear Craig. Thank for rating us and sharing the comments of your trip to Grand Bavaro Princess. We are glad that you choose us as your holiday destination and also for the compliments regarding our hotel facilities. Please feel free to contact us in advance if you plan another trip to Dominican Republic. Best wishes, J. De La Vieja. General Manager. Grand Bavaro Princess.

3
Partner Couples

Lots of mosquitoes. Staff don’t speak English

By on Oct 4, 2021

Review comment responded on Oct 4, 2021

Dear James. Thank you for rating us and also for sharing the comments of your trip. We are happy that you choose our hotel as your tourist destination. We also want to express our apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have the privilege to be your host again on your next trip to Dominican Republic Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess

5
Family

Excelente

By on Sep 18, 2021

Review comment responded on Sep 18, 2021

Estimado Luis. Gracias por valorarnos y por compartir los comentarios de sus vacaciones en Grand Bávaro Princess. Estamos muy felices que nos haya escogido como su destino turístico y nos encanta saber que todo estuvo excelente. Esperamos tener la fortuna de recibirlo nuevamente en sus próximas vacaciones. Mis mejores deseos. J. De La Vieja. Gerente General. Grand Bávaro Princess.

2
Family Friends

The property is huge, and you have to take golf court type buses to get around everywhere. There were not enough activities, and the entire staff spoke little to no English. I went to Jamaica in July, and there was adequate activities for guess. Also guests temperatures weren't checked regularly.

By on Sep 6, 2021

Review comment responded on Sep 6, 2021

Dear Jamiece. Thank you for sharing the comments of your trip to our hotel. We appreciate that you choose our hotel as your tourist destination but we regret that your stay was not as good as you were expecting because our main goal will be always try to please all our visitors. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We highly appreciate that you bring this issue to our attention in order to take the necessary measures that let us to improve and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host again on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

5
Everyone

By on Aug 30, 2021

3
Partner Couples

This property is brand new and renovated. It is EXTREMELY huge and beautiful. However the food is disgusting. We even got food poisoning from the sushi they had. The restaurants take over an hour to serve you a la cart meals which drags and even though there's several restaurants they're always packed and take forever. The activities on the other hand are real nice and fun! The staff is mostly nice and professional. They are strict on dress code and demand men wear either closed shoes or nice sandals/ dress up shoes for dinner which is a little ridiculous to me considering you're at the beach. Only the platinum guest get free room service and all alcohol drinks are included with stay. From what I heard this resort is also the only one that is doing activities and has various restaurants open late regardless of the COVID restrictions placed on the island by the government. So I guess its a plus.

By on Aug 19, 2021

Review comment responded on Aug 19, 2021

Dear Guest. Thank you for your feedback. We appreciate that you choose our hotel as your tourist destination but deeply regret that your stay was not as good as you were expecting because our main goal will be always try to please all our guests as much as we can. We regret the inconvenience you had staying at our property and we cannot deny that you could have contracted this sickness even by poor food handling practice but it is not necessarily it could happen at our Resort as it could have been also at the Airport, in the Airplane, at any excursion that they could have made...among others. We are used to see guests that in the excitement of their vacations, forget very simple and hygienic procedures like washing their hands after going to the bathroom, or before eating. We would like to explain that the handling and hygiene of our Food and Beverages is one of our main priorities and this is the reason why we are affiliated and follow the international Food Safety Program (the Crystal standards), which evaluates and audits all the levels of quality in food and beverages as well as everything related with the quality and hygiene periodically. In this sense, we would like to inform you that, certainly, many people may experience gastrointestinal disorders when they visit some Tropical countries as the Dominican Republic, which could be directly related to several factors among which we can emphasize: allergy to some native product, upheavals caused by a diet change (different food consumption from those of the habitual diet or a disturbed consumption of certain products), or the certain food or drinks mixture. Also another way, and this could be the most common on our opinion, is to be infected by a traveler virus which is very contagious. Unfortunately without any evidence which could have showed us that it was because of us and if our hotel refuse to assume any responsibility is for the simple fact that we have not received any medical report of any of our guests, but we can assure that the safety of our guests is top priority and we try to follow the strictest programs of hygiene and quality. Certainly our Platinum package offers certain benefits that our regular package does not offer but it happened at any hotel in the world, airplanes, restaurants, etc As you may know, we always want our guests to have an excellent time and we are sorry because we could not please you in a 100% this time. We assure that this will never happen again. We hope to have another opportunity to be your host if you return to Dominican Republic as we are sure that we can do it better in your next stay. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

5
Everyone

Omg! Had a great time! Beautiful . Bungalow was near the beach that was cool

By on Aug 11, 2021

Review comment responded on Aug 12, 2021

Dear Guest. Thank you for your feedbck. We are happy and thankful that you choose Grand Bavaro Princess as well as for the compliments regarding our hotel facilities. It is very important for us to read that you had a great time. Please feel free to contact us in advance, if you plan another trip to Dominican Republic. Best wishes, J. De La Vieja. General Manager. Grand Bavaro Princess

Grand Bavaro Princess - All Inclusive

Playas De Bavaro, Punta Cana, La Altagracia 23000
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