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Recent guest reviews

The Internet is terribly slow. I believe it is powered by hamster wheels.

This is the 2nd time I’ve stayed at the Sheraton Buganvilias. All the staff were very friendly. The food wasn’t that great in the Club level Lounge, especially between Noon-4pm. The Spa was really lovely and relaxing. I am already looking forward to visiting again next year.

Los promotores de Time sharing son inoportunos y están fuera de lugar. Prácticamente, acosan a los huéspedes sin antes preguntar si los huéspedes disponen de tiempo o interés en comprar alguna propiedad compartida. Del resto, todo excelente.

It was under construction and there were literally 11 staff behind the counter but it still took 10 minutes to check in. They also forgot to give us our welcome basket and instead of bringing it to our room they call to tell us to come get it. Every time we tried, there was a huge line so we did not bother. Ordered room service only once, cold, stale fries and mediocre burger. Awful pizza! Restaurant food was not any better, again, only tried it once. The room and facilities were very nice and a great location. The hotel looks like a 4 star but service and food make it a middle 3 star.

Excellent Hotel facilities. Staff with customer oriented focus. The best lounge service We have experienced.

Francisco Medina Ascencio 999 Puerto Vallarta JAL

Hotel highlights

  • Free continental breakfast
  • Free uncovered valet parking
  • Onsite dining
  • Spa

Located in South Hotel Zone within a 5-minute walk of Playa Las Glorias, The Club at Sheraton Buganvilias Adults Only is within a 15-minute stroll of Camarones Beach. This 473-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 6 restaurants.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:30 AM. Relish the international cuisine at LA VILLITA, one of 6 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

The Club at Sheraton Buganvilias Adults Only's 473 soundproofed rooms provide minibars, coffee makers, and free bottled water. Guests can expect WiFi, wired Internet, and 40-inch TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers. Safes and ironing boards are other standard amenities.


Property features

Guests of The Club at Sheraton Buganvilias Adults Only have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only hotel include a spa tub, outdoor tennis courts, and WiFi in public areas.

Room options

Sheraton Club Private Transfer - Adults Only

2 Double Beds | 1 King Bed | Sleeps 2

Guest reviews for The Club at Sheraton Buganvilias Adults Only

Everyone (2) Couples (2) Family (1)
5
Partner Couples

The Internet is terribly slow. I believe it is powered by hamster wheels.

By , from Eugene, Oregon on Feb 16, 2020

Review comment responded on Feb 17, 2020

Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. Best regards.

5
Everyone

This is the 2nd time I’ve stayed at the Sheraton Buganvilias. All the staff were very friendly. The food wasn’t that great in the Club level Lounge, especially between Noon-4pm. The Spa was really lovely and relaxing. I am already looking forward to visiting again next year.

By , from Seattle on Feb 4, 2020

Review comment responded on Feb 6, 2020

Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. Best regards.

5
Family

Los promotores de Time sharing son inoportunos y están fuera de lugar. Prácticamente, acosan a los huéspedes sin antes preguntar si los huéspedes disponen de tiempo o interés en comprar alguna propiedad compartida. Del resto, todo excelente.

By on Jul 14, 2019

3

construction and horrible food.

Couples

It was under construction and there were literally 11 staff behind the counter but it still took 10 minutes to check in. They also forgot to give us our welcome basket and instead of bringing it to our room they call to tell us to come get it. Every time we tried, there was a huge line so we did not bother. Ordered room service only once, cold, stale fries and mediocre burger. Awful pizza! Restaurant food was not any better, again, only tried it once. The room and facilities were very nice and a great location. The hotel looks like a 4 star but service and food make it a middle 3 star.

By , from St. Catharines on Nov 18, 2017

Review comment responded on Nov 23, 2017

Thank you for choosing Sheraton as your host and taking the time to share your experience with us. Please receive our apologies for falling short of your expectations.All the comments from our guests are really important for us since feedback is always taken into consideration to improve and being able to offer our guests remarkable experiences. We truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve

5
Everyone

Excellent Hotel facilities. Staff with customer oriented focus. The best lounge service We have experienced.

By on Sep 11, 2018

Review comment responded on Sep 12, 2018

Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels.

The Club at Sheraton Buganvilias Adults Only

Francisco Medina Ascencio 999, Puerto Vallarta, JAL 48333
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