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Recent guest reviews

Right next to the beach and access to it. Pool area has daily activities. They have night entertainment everyday except mondays. Food buffet has a good variety.

Great service, clean grounds

Resort was okay very kid friendly. Missed my first night due to issues with my flight tried to call the hotel ahead of time to let them know i wouldn’t be arriving but of course they don’t have a direct number and there customer service “center” closes at 7pm their time. When i arrived i tried to talk to somebody but they kept telling me since i didn’t call ahead of time there was nothing they could do should really have around the clock customer service agents available for unexpected changes especially when u book with a package.

The staff was always helpful and friendly. The place is not too big, which makes it perfect to relax and enjoy. The beach isn’t the best, but the views of the bay, the sunsets, and the pool are fantastic.

My body has bug bites all over from the room. There are bed bugs and it is horrible to try and have fun when all you are doing is itching.

I always clone back to this medium sized property right on the beach with a nicely heated outdoor pool and rooftop jacuzzi. I feel they have improved the food over the years to offer good variety evey day. I will come back again and definitely recommend it.

It was a great place to stay for our vacation. Friendly staff 🌞

Loved the small resort. Food was excellent. Service was excellent. Roof top bar was wonderful.

Overall the property was fine and we liked the central location which was within walking distance downtown. However, we had a major problem with our family members’ check in and they were forced to wait in the lobby for several hours, without any customer service which was very upsetting.

We had a very bad experience; due to the fact that the very same day we arrived an employee entered our room and stole our sons brand new Nintendo switch. Along with all the games... We complained to the front desk and requested to speak to the general manger David but unfortunately nothing was done. Not even a comp on the room was offered. Nothing! Totally killed our experience. Make sure to leave everything in the room safe. According to David no one entered, but it’s obvious it’s not the safest place.

This was our 3rd year in a row staying at the Pelicanos Grand Beach....the employees are great....hotel is close to downtown PV.

Nice, smaller, resort. However, please beware of the food served in the "open" restaurant . . . myself and two of my travel companions, plus a bunch of other travelers got food poisoning from the food served in that restaurant. Just a heads up. All of the staff, with exception to the front desk staff, were AWESOME. The front desk staff was very short and curt when we checked in, as well as the other times we had to engage with them. They just didn't seem to be very happy at all. The bell hops when above and beyond my expectations . . . they were awesome.

Experience was good, location was good, but the buffet food had a lot to be desired. Had a problem finding something good to eat. I would probably not stay there again 😔😔

Ir a great hotel I will go back next year with my family I love their food it wast amazing

We did not stay here, we checked in and immediately was accosted by a woman trying to get us to do a time share, while we were exhausted. Went to room, no elevator, SURPRISE! and I have a knee injury which makes stairs difficult and painful. Room, ugh, it smelled like an old basement. We had a lovely view of a construction site with all the noise. They had one elevator in the whole place but no rooms with a single bed so we were unable to switch rooms. We left after 2 hours and went to a diffrent hotel. We have many regrets and were truly disappointed and inconvenienced with this hotel.

Jose Clemente Orozco 131 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in South Hotel Zone, Plaza Pelicanos Grand Beach Resort - All Inclusive is within 2 miles (3 km) of popular attractions such as Cruise Ship Terminal and Malecon. This 3.5-star property has 100 guestrooms and offers an outdoor pool, free self parking, and a gym.


Dining

Enjoy dining at Las Pergolas Restaurant, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All of Plaza Pelicanos Grand Beach Resort - All Inclusive's 100 air-conditioned rooms provide coffee makers, ceiling fans, and safes. 32-inch flat-screen TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones and ironing boards.


Property features

Plaza Pelicanos Grand Beach Resort - All Inclusive features an outdoor pool, a children's pool, and a gym. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include an outdoor tennis court, a rooftop terrace, and free WiFi in public areas.

Room options

Studio Standar View 2 Double Beds

2 Double Beds | Sleeps 3

One Bedroom Tower Suite 1 King Size Bed (B)

1 King Bed | Sleeps 4

One Bedroom Standar Suite 1 King Size Bed (D)

1 King Bed | Sleeps 4

One Bedroom Standar Suite1 King Size Bed (E)

1 King Bed | Sleeps 4

Guest reviews for Plaza Pelicanos Grand Beach Resort - All Inclusive

Everyone (19) Couples (30) Business (1) Family (22) Friends (9) Other (9)
5
Family

Right next to the beach and access to it. Pool area has daily activities. They have night entertainment everyday except mondays. Food buffet has a good variety.

By on Aug 8, 2021

Review comment responded on Aug 10, 2021

Thank you for being with us, we are waiting for you soon!

4
Partner Couples

Great service, clean grounds

By on Jul 19, 2021

Review comment responded on Jul 20, 2021

Sunset Plaza appreciates your stay with us, we look forward to seeing you soon.

3
Family

Resort was okay very kid friendly. Missed my first night due to issues with my flight tried to call the hotel ahead of time to let them know i wouldn’t be arriving but of course they don’t have a direct number and there customer service “center” closes at 7pm their time. When i arrived i tried to talk to somebody but they kept telling me since i didn’t call ahead of time there was nothing they could do should really have around the clock customer service agents available for unexpected changes especially when u book with a package.

By on Mar 31, 2021

Review comment responded on Apr 1, 2021

Thank you for your stay, your reviews are very important to us. We are sorry for the attention not received from us, thank you for your feedback. We are waiting for you soon.

5
Family

The staff was always helpful and friendly. The place is not too big, which makes it perfect to relax and enjoy. The beach isn’t the best, but the views of the bay, the sunsets, and the pool are fantastic.

By , from Guatemala on Dec 12, 2020

Review comment responded on Dec 12, 2020

Plaza Pelicanos Grand appreciates your beautiful comments, until next time.

5
Everyone

By on Nov 25, 2020

Review comment responded on Nov 27, 2020

Gracias por su visita.

3
Partner Couples

My body has bug bites all over from the room. There are bed bugs and it is horrible to try and have fun when all you are doing is itching.

By , from Nebraska on Mar 18, 2020

Review comment responded on Mar 18, 2020

Hotel Pelicanos Grand appreciates your stay

1
Everyone

By on Mar 16, 2020

Review comment responded on Mar 18, 2020

Hotel Pelicanos Grand appreciates your stay.

4
Everyone

I always clone back to this medium sized property right on the beach with a nicely heated outdoor pool and rooftop jacuzzi. I feel they have improved the food over the years to offer good variety evey day. I will come back again and definitely recommend it.

By , from Rio on Mar 8, 2020

Review comment responded on Mar 9, 2020

Thank you for your visit, see you soon.

4
Everyone

By on Jan 30, 2020

Review comment responded on Feb 17, 2020

Thank you for your stay with us.

5
Family

It was a great place to stay for our vacation. Friendly staff 🌞

By on Nov 25, 2019

Plaza Pelicanos Grand Beach Resort - All Inclusive

Jose Clemente Orozco 131, Puerto Vallarta, JAL 48300
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