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Recent guest reviews

The managers and staff make you feel like family.

There was a font desk staff names Sophia. She is the so rude. She is not helpful at all. Not sure why she works in customer service. The hotel was a little outdated. They could use refrigerators in the rooms (fully stocked). The food options suck. The wait staff was wonderful (best thing about hotel). Pool was filthy stayed with things floating around (feathers, tree bark)

The property is a bit dated, but the staff make up for it. If you do not like being around the local tourists, this is not a place for you. I enjoyed speaking Spanish with everyone. Overall I had a great experience.

The staff was magnificent. Manager, Jaime Falcon couldn't have been more gracious. Also, Claudio always goes out of his way to be helpful. The night restaurant manager was also the best.

Staff was amazing

I dislike this property for its location. You would have to walk from your hotel room to another hotel to access the beach, the beachfront was small and not enough launch chairs for guests. The food was poor quality and hotel room didn't have a good working safe foe guests..

Place was clean, food was good, staff was best friendly and helpful. I had an amazing vacation and can’t wait to go back soon!

Place was clean. Pools were nice and heated. Staff was friendly and helpful . I had an amazing time and will definitely be back!

On the beach Tried to push us into a time share presentation despite no interest, not part of reservation

Really friendly staff ,nice property. A lot of local visitors. Best to pay the little extra money to get a pool view room.

love this place. this is my third time staying there..

Centrally located facility, family oriented, all inclusive was cost effective and a great rate and staff was pleasant, friendly and efficient.

Diego Rivera No.120 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Located in South Hotel Zone, Plaza Pelicanos Club Beach Resort All Inclusive is adjacent to Hotel Zone Beach and within a 10-minute stroll of Playa Las Glorias. This 186-room, 3-star property welcomes guests with 2 outdoor pools, 3 restaurants, and free self parking.


Dining

Enjoy dining at El Huerto, one of 3 onsite restaurants. You can get a quick energy boost at the coffee shop/café.


Rooms

All 186 individually furnished rooms provide phones. 32-inch flat-screen TVs come with cable channels. Free toiletries are also standard.


Property features

Guests of Plaza Pelicanos Club Beach Resort All Inclusive enjoy 2 outdoor pools, karaoke, and a children's pool. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this all-inclusive property include an outdoor tennis court, free WiFi in public areas, and a free kid's club.

Room options

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Superior Twin Room

2 Double Beds | Sleeps 4

Suite, 1 Bedroom

2 Double Beds | Sleeps 4

Guest reviews for Plaza Pelicanos Club Beach Resort All Inclusive

Everyone (26) Couples (10) Family (9) Other (1) Friends (1)
5
Partner Couples

The managers and staff make you feel like family.

By on Sep 22, 2021

Review comment responded on Sep 24, 2021

Thank you for your preference and for taking your time to share your review. Warm regards

2
Family

There was a font desk staff names Sophia. She is the so rude. She is not helpful at all. Not sure why she works in customer service. The hotel was a little outdated. They could use refrigerators in the rooms (fully stocked). The food options suck. The wait staff was wonderful (best thing about hotel). Pool was filthy stayed with things floating around (feathers, tree bark)

By on Aug 13, 2021

Review comment responded on Aug 13, 2021

Thank you for sharing these words and we are very sorry we did not meet your expectations, but we are working hard to avoid such perceptions.

4
Everyone

By on Jun 21, 2021

Review comment responded on Jul 1, 2021

Thank you for being with us. We are waiting for you soon.

4
Partner Couples

The property is a bit dated, but the staff make up for it. If you do not like being around the local tourists, this is not a place for you. I enjoyed speaking Spanish with everyone. Overall I had a great experience.

By on May 27, 2021

Review comment responded on May 28, 2021

Thank for sharing your experience with us, your words help us to continue develop our services. Warm regards

5
Everyone

The staff was magnificent. Manager, Jaime Falcon couldn't have been more gracious. Also, Claudio always goes out of his way to be helpful. The night restaurant manager was also the best.

By on Apr 22, 2021

Review comment responded on Apr 23, 2021

Thank you for choosing us, and share your kind words. Warm regrads

5
Friends

Staff was amazing

By on Apr 10, 2021

Review comment responded on Apr 11, 2021

Thank ypu for choosing Plaza Pelicanos Club.

4
Everyone

By on Apr 4, 2021

Review comment responded on Apr 15, 2021

Thank you for your wonderful review, I was an honor to had you as a guest. We hope welcome you back. Warm regards.

2
Everyone

I dislike this property for its location. You would have to walk from your hotel room to another hotel to access the beach, the beachfront was small and not enough launch chairs for guests. The food was poor quality and hotel room didn't have a good working safe foe guests..

By on Feb 22, 2021

Review comment responded on Feb 22, 2021

Thank you for sharing your experience, we truly regret not able meet your expectations and you didn't enjoy your last stay we us. I can ensure you that all the points of view that you mention, I reviewed to my team, for ensure that this doesn´t hapend again.

5
Friends Family

Place was clean, food was good, staff was best friendly and helpful. I had an amazing vacation and can’t wait to go back soon!

By , from Baltimore on Feb 2, 2021

Review comment responded on Feb 3, 2021

We are so happy for reading this kind review and thanks for give us the opportunity to be your host during your last holidays. We forward to welcome back soon. Warm regards Jaime Facon

5
Friends Family

Place was clean. Pools were nice and heated. Staff was friendly and helpful . I had an amazing time and will definitely be back!

By , from Baltimore on Jan 30, 2021

Review comment responded on Jan 30, 2021

Thank you to your visited, i was an honor to attend to you. See you next time. Warms regards

Plaza Pelicanos Club Beach Resort All Inclusive

Diego Rivera No.120, Puerto Vallarta, JAL 48330
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