Skip to main content
Beginning of main content

Recent guest reviews

Staff was very friendly and helpful. All inculsive amenities (food & drink) were great. Nice small, quiet and reasonanly priced spa. Beach was small and crowded, but still great. No fault to the property, but major construction along the main road made getting around very difficult.

The food was great and the servers were awesome. Portion sizes were so small that a 2 year old could easily eat it all. Left each meal still hungry and since there is currently no buffet food took longer than expected. The resort is old and run down. The photos online must have been from opening because the place looks NOTHING like the photos. Very disappointed overall.

Customer service is great, food delicious, installation perfec

This resort is nice. The staff was wonderful. Crowded. Small beach area. Too many people "reserving " beach chairs. They need a smoking area. Was tired of trying to enjoy the scenery with a smoker standing right beside you. If you enjoy obnoxious french canadians this place is for you.

Great place great food great view excellent service

The facility was very clean. Staff was constantly cleaning the restrooms even the beach. The beach was a little disappointing no white sand but overall we loved the resort and will probably be back.

Workers were amazing & made us feel welcome. It was all an inclusive resort which was nice because the food quality was great. Could use a little updating but none the less our room was always well cleaned.

Not worth coming here for the 'all inclusive' choice: food is really not good and outside the resort it is cheap and so much better! We asked for a 'late' checkout (2pm instead of noon) but we had to pay an extra 400pesos because we didn't book with Air Transat - this came up more than once when we would ask for anything, we were often told we had booked through Expedia (Orbitz) and so we were told 'no' too often - we are still paying customers but were not given that respect. The rooms are not the cleanest and the beds/linen are very cheap - there is this foam top over the mattress but it smells and is not comfortable at all. There was hair on my bed and pillows that was not mine. The patio door wouldn't open well, it was a struggle each time to open and close the door. The worst is that the rooms are not sound proof at all (there is an open window in the bathroom that you can't close) so you hear everything in the hallway and outside. The pools are nice, especially the adult pool is nice and quiet.

Loved this place and all the staff will definitely come again

Over all I really enjoyed staying there, very friendly staff, great view of the ocean and not far to walk to a lot of different places. The rooms are Very basic and the one thing I did not like was the food! It was really bad to the point we ate out at least 5 times cuz we wanted something good.

Liked nothing,food was terrible, the room was not clean,

Not sure how this place gets any stars. Small beach, was asked 4 times minimum if I wanted drugs, way too crowded.

Nice mid level property. Lots of people and fairly good food. Drinks were good. Rooms and grounds were clean.

I booked an all-inclusive option. The food was horrible. Very low quality. Buffet did Not have too many options. Liquor is cheapest, and everything tastes like bad moonshine with tons of aspartame... ended up buying my own beer in a grocery nearby, good thing it’s only like $0.6 USD The beach is not great either. Tons of boats are always parked nearby, their engines was on almost all the time so I could smell gas all the time. Would not recommend this place.

The property was very pretty and had a nice beach. The staff was amazingly friendly. The food was disappointing as were the

Rooms were a little out dated and needed some different beds, just a little too hard. Other than than facility was good. staff was always cleaning, gardening, painting or fixing something. Upkeep was good, food was good. Waiters Jesus, Ruis and Pedro were our favorites. Excellent service went out of their way. The restaurant even cooked a fish we had caught in the ocean for us and put it on a beautiful platter and set up a table for 13 with all the trimmings and rice dishes. All this for just tipping out the cooks and waiters. Excellent service. much appreciated.

I liked their buffet the food was amazing! I didn’t like the rooms too much. The rooms were simple and nothing special. The view to the beach was nice. Didn’t offer much of variety in the hotel.

The view was wonderful. I love it. My room was amaze by the sunset every morning

Blvd. Fco. Medina Ascencio Km. 2.5 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 2 outdoor pools
  • Free children's club

Located in South Hotel Zone within 2 miles (3 km) of Cruise Ship Terminal, Las Palmas by the Sea is within a few miles (5 km) of other popular sights such as Malecon. This 225-room, 3-star resort welcomes guests with 2 outdoor pools, 3 restaurants, and a free children's club.


Dining

Enjoy dining at AIRE DEL MAR, one of 3 onsite restaurants.


Rooms

All 225 air-conditioned rooms provide free bottled water, safes, and phones. Flat-screen TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Rooms also include desks.


Property features

Guests staying at Las Palmas by the Sea enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this all-inclusive resort include a free kid's club, a terrace, and an ATM.

Room options

Garden View Room King Bed

1 King Bed | Sleeps 2

Garden View Room Two Beds

2 Double Beds | Sleeps 3

Ocean View with Balcony King Bed

1 King Bed | Sleeps 2

Ocean View Room with Balcony Two Beds

2 Double Beds | Sleeps 3

Guest reviews for Las Palmas by the Sea

Everyone (14) Couples (11) Family (12) Friends (2)
4
Partner Couples

Staff was very friendly and helpful. All inculsive amenities (food & drink) were great. Nice small, quiet and reasonanly priced spa. Beach was small and crowded, but still great. No fault to the property, but major construction along the main road made getting around very difficult.

By , from Dallas on Jan 3, 2021

3
Family

The food was great and the servers were awesome. Portion sizes were so small that a 2 year old could easily eat it all. Left each meal still hungry and since there is currently no buffet food took longer than expected. The resort is old and run down. The photos online must have been from opening because the place looks NOTHING like the photos. Very disappointed overall.

By on Jun 24, 2020

Review comment responded on Jul 15, 2020

Thank you for your stay with us and for sharing your experience We were pleased to read you liked the food and the service but were sorry to hear there were some issues with the portions and the Hotel wasn’t that you expected. We made improvements in the Restaurant and we already have buffet service, we hope to have the opportunity to attend in your next stay

5
Friends Family

Customer service is great, food delicious, installation perfec

By , from Chicago on Mar 3, 2020

Review comment responded on Mar 10, 2020

Dear Guest Thank you very much for telling us your experience during your stay with us, it is very important that we receive your comments to continue improving our service. It is our pleasure to serve you. We hope to have the opportunity to host it again in the future. Sincerely! Social media team Las Palmas by the sea

3
Family

This resort is nice. The staff was wonderful. Crowded. Small beach area. Too many people "reserving " beach chairs. They need a smoking area. Was tired of trying to enjoy the scenery with a smoker standing right beside you. If you enjoy obnoxious french canadians this place is for you.

By on Feb 9, 2020

Review comment responded on Feb 18, 2020

First, thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services, and also thank you for your comments, it's very important for us. Your comments will be used to check what happened and improve, We offer you our apologies. We work hard for you to see the changes we have had and that your comments served to improve. We invite you to consider giving us the opportunity to be your host hotel in a future to offer you a better experience Regards Social Media

5
Partner Couples

Great place great food great view excellent service

By on Jan 31, 2020

Review comment responded on Feb 28, 2020

Dear Guest Thank you very much for telling us your experience during your stay with us, it is very important that we receive your comments to continue improving our service. It is our pleasure to serve you. We hope to have the opportunity to host it again in the future. Sincerely! Social media team Las Palmas by the sea

5
Partner Couples Friends

The facility was very clean. Staff was constantly cleaning the restrooms even the beach. The beach was a little disappointing no white sand but overall we loved the resort and will probably be back.

By on Jan 23, 2020

Review comment responded on Jan 23, 2020

Dear Guest Thank you very much for telling us your experience during your stay with us, it is very important that we receive your comments to continue improving our service. It is our pleasure to serve you. We hope to have the opportunity to host it again in the future. Sincerely! Social media team Las Palmas by the sea

4
Everyone

By on Jan 20, 2020

Review comment responded on Jan 23, 2020

It is our pleasure to serve you. Sincerely! Social media team Las Palmas by the sea

4
Everyone

By on Jan 19, 2020

Review comment responded on Jan 23, 2020

It is our pleasure to serve you. Sincerely! Social media team Las Palmas by the sea

5
Partner Couples

Workers were amazing & made us feel welcome. It was all an inclusive resort which was nice because the food quality was great. Could use a little updating but none the less our room was always well cleaned.

By on Jan 5, 2020

Review comment responded on Jan 9, 2020

Thank you very much for telling us your experience during your stay with us, it is very important that we receive your comments to continue improving our service. It is our pleasure to serve you. We hope to have the opportunity to host it again in the future. Sincerely! Social media team Las Palmas by the sea

2
Partner Couples

Not worth coming here for the 'all inclusive' choice: food is really not good and outside the resort it is cheap and so much better! We asked for a 'late' checkout (2pm instead of noon) but we had to pay an extra 400pesos because we didn't book with Air Transat - this came up more than once when we would ask for anything, we were often told we had booked through Expedia (Orbitz) and so we were told 'no' too often - we are still paying customers but were not given that respect. The rooms are not the cleanest and the beds/linen are very cheap - there is this foam top over the mattress but it smells and is not comfortable at all. There was hair on my bed and pillows that was not mine. The patio door wouldn't open well, it was a struggle each time to open and close the door. The worst is that the rooms are not sound proof at all (there is an open window in the bathroom that you can't close) so you hear everything in the hallway and outside. The pools are nice, especially the adult pool is nice and quiet.

By on Jan 2, 2020

Review comment responded on Jan 3, 2020

Dear Guest First, thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services, and also thank you for your comments, it's very important for us. Your comments will be used to check what happened and improve, We offer our apologies because your stay was not what you expected. We work hard for you to see the changes we have had and that your comments served to improve. Best Regards! Social Media Team Las Palmas by the Sea

url importing http://sso-opn.orbitz.com/Puerto-Vallarta-Hotels-Las-Palmas-by-the-Sea.h1041592-p2.Hotel-Reviews
There was an error importing /Puerto-Vallarta-Hotels-Las-Palmas-by-the-Sea.h1041592-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Puerto-Vallarta-Hotels-Las-Palmas-by-the-Sea.h1041592-p2.Hotel-Reviews

Frequently asked questions