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Recent guest reviews

It's really more like a hostel in its look and feel. The bed sheets and blankets are not comfortable.

the wifi extremely slow if working, the bathroom smells like sewer, the closet top is damaged and broken, open to mosquitoes, light and noise.

severy thing was well

Good hotel, friendly staff, very well located. The only issue was the type of blanket provided: a sheet and wool blanket (of the type that is likely not to be washed between guests).

AC worked very well and beds were comfortable. But location was the main decision for staying at this hotel. It's near the beach, the Malecon (boardwalk), the pier, restaurants, bars, etc.! And inexpensive!

Hotel Eloisa is close to the beach, restaurants, and nightlife in PUERTO VALLARTA

I have stayed ther several times in the past great location / clean /great staff

Location: A+, Price: A+, Staff Friendliness: doesn't matter, "efficient" I guess, Plumbing: A+ (more pressure than most $300 hotel rooms), Air Conditioning: A- (cold air might blow on your head at night, but very cold if that's what you like, adjustable), Housekeeping: A+, TV: A+ for Mexico with around 10 English channels. It is a very old building but they do what they can to keep it nice. At this price it is a steal. I stayed here three times so far and I love it.

I stayed for an average of $54 a night, I needed an extra three nights and I was going to be charged $118. Each night. I was charged for three extra nights on my visa, I said I only paid $54 a night, answer: we already charged your card. I complained and I paid $118 for one night and cancelled the other two nights.NOT RIGHT

You cannot beat the location. It is close to everything in the Romantic Zone.

Close to downtown. Room very small no view to anything. Basically like a motel 6 compared to the hotel’s in the USA

Perfect location, friendly staff, safe and the price

Excellent location within easy walking distance to restaurants and entertainment in Old Town Vallarta.

everything excellent condition and the place very clean thank you

I like the area where is located I did not like the shower drain was clogged up I had to request to move us to another room.

Nice location nice stuff close to restaurants and malecón

Lazaro Cardenas 179 Puerto Vallarta JAL

Hotel highlights

  • Steps from Playa de los Muertos
  • Free WiFi in public areas
  • 2 outdoor pools
  • Rooftop terrace

Located in Romantic Zone, Hotel Eloisa is adjacent to Olas Altas Street and within a 10-minute walk of other popular attractions like Los Muertos Pier. This 77-room, 3-star hotel welcomes guests with 2 outdoor pools and conveniences like a rooftop terrace and concierge services.


Rooms

The 77 rooms are air-conditioned and have ceiling fans and wardrobes or closets. Guests can expect to find 32-inch flat-screen TVs with cable channels. Free toiletries are also included.


Property features

2 outdoor pools, a rooftop terrace, and free WiFi in public areas are featured at Hotel Eloisa. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a library, a terrace, and a gift shop.

Room options

Junior Suite

1 King Bed and 1 Large Twin Sofa Bed | Sleeps 4

Standard Studio

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Suite

1 King Bed and 2 Twin Futons | Sleeps 4

Guest reviews for Hotel Eloisa

Everyone (40) Couples (8) Family (4) Other (7) Friends (3)
2
Partner Couples

It's really more like a hostel in its look and feel. The bed sheets and blankets are not comfortable.

By , from New York City on Jan 4, 2022

Review comment responded on Jan 7, 2022

Thank you very much for your comments, we will work on it.

1
Friends

the wifi extremely slow if working, the bathroom smells like sewer, the closet top is damaged and broken, open to mosquitoes, light and noise.

By on Nov 12, 2021

Review comment responded on Nov 12, 2021

Thank you for your comments, we will work on improving all the details.

4
Friends

severy thing was well

By on Apr 26, 2021

Review comment responded on Apr 29, 2021

Thanks for your visit!

3
Partner Couples

Good hotel, friendly staff, very well located. The only issue was the type of blanket provided: a sheet and wool blanket (of the type that is likely not to be washed between guests).

By on Jan 4, 2021

5
Friends

AC worked very well and beds were comfortable. But location was the main decision for staying at this hotel. It's near the beach, the Malecon (boardwalk), the pier, restaurants, bars, etc.! And inexpensive!

By , from Norwalk CA on Dec 9, 2020

Review comment responded on Dec 9, 2020

Than you for your visit!!!

5
Everyone

Hotel Eloisa is close to the beach, restaurants, and nightlife in PUERTO VALLARTA

By , from Topsham, ME on Nov 29, 2020

5
Everyone

I have stayed ther several times in the past great location / clean /great staff

By , from medford ma on Oct 18, 2020

Review comment responded on Oct 19, 2020

Muchas gracias por tu visita

5
Everyone

By on Mar 5, 2020

5
Everyone

Location: A+, Price: A+, Staff Friendliness: doesn't matter, "efficient" I guess, Plumbing: A+ (more pressure than most $300 hotel rooms), Air Conditioning: A- (cold air might blow on your head at night, but very cold if that's what you like, adjustable), Housekeeping: A+, TV: A+ for Mexico with around 10 English channels. It is a very old building but they do what they can to keep it nice. At this price it is a steal. I stayed here three times so far and I love it.

By , from New Brunswick, NJ on Feb 27, 2020

Review comment responded on Mar 7, 2020

Thank you so much for taking the time to tell us about your recent stay with us! We are happy to know that your experience with us has been great because we always work to offer a better service, we hope to have you back soon.

1
Everyone

I stayed for an average of $54 a night, I needed an extra three nights and I was going to be charged $118. Each night. I was charged for three extra nights on my visa, I said I only paid $54 a night, answer: we already charged your card. I complained and I paid $118 for one night and cancelled the other two nights.NOT RIGHT

By on Feb 13, 2020

Review comment responded on Mar 7, 2020

Dear anonymous That's right, you book online for a promotional amount. When you renewed your stay directly with the hotel you were informed about the cost for each night, to which you are accepted. After you claimed the staff trying to intimidate them because you took video and verbally offended the hotel staff. All this is recorded in the hotel cameras, I think it was not the way to claim the refund, even though the hotel agreed to refund the two nights you mentioned. It is also important to comment that you continued entering the hotel using the facilities and services and nothing was ever reproached. Anyway, thank you very much for your comments, but it would be ideal to comment correctly on what happened. Thank you.

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